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Nemours Children's Hospital Emergency Department Recognized as One of the Nation's Best

Wednesday, Jul 2, 2014

Orlando

The Emergency Nurses Association honored the Nemours Children’s Hospital Emergency Department with its prestigious Lantern Award. The award recognizes a department’s commitment to quality, safety, presence of a healthy work environment and accomplishment in incorporating evidence-based practice and innovation into exceptional emergency care.

“When we were designing Nemours Children’s Hospital we set out to create a better emergency room experience for families,” said Barbara Meeks, chief nurse executive at Nemours Children’s Hospital. “The Lantern Award from the Emergency Nurses Association is the gold standard for emergency care and provides further confirmation that Nemours is delivering on its goal to be the very best.”

Seventeen emergency departments across the U.S. were awarded the prestigious Lantern Award™ Nemours was one of only two emergency departments in Florida and the only one in Central Florida to earn the award.

“These 17 emergency departments serve as true models of excellence for their commitment to quality care, safety, and presence of a healthy work environment,” said ENA president Deena Brecher, MSN, RN, APN, ACNS-BC, CEN, CPEN. “It is important for us to recognize that these hospitals are at the forefront of emergency care. We look forward to sharing their best practices with ENA members who are all committed to exceptional performance.”

Some of the statistical evidence Nemours Children’s Hospital used to support that the Emergency Department model is working efficiently and effectively, include:

  • In 2013, our median time to provider was eight minutes, time to primary nurse was eight minutes, and time to room was four minutes. Once inside the ED, a family is always greeted by an experienced, registered pediatric nurse – Nemours refers to them as a pivot nurse – who can immediately assess the needs of the patient, getting them the care they need as quickly as possible.
  • RN turnover is just 13 percent, with a zero percent turnover rate for controllable resignations.
  • Our Press Ganey Likelihood to Recommend scores for 2013 were 91.4%, which is in the 99 percentile.

All emergency departments are eligible to apply for the Lantern Award, but only a select few meet the highest excellence standards. The rigorous application process requires emergency departments to submit detailed performance metrics, narratives and exemplar responses.

A team of reviewers thoroughly evaluate the submissions through a blinded review process.

Recipients will be recognized at an awards gala during the 2014 ENA Annual Conference October 7-11 in Indianapolis.

The Lantern Award is named in honor of Florence Nightingale, who is credited with changing nursing from an untrained job to a skilled, science-based profession. She is referred to as the “Lady of the Lamp” for her actions during the Crimean War when she worked deep into the night, bringing a lantern with her as she tended to wounded British soldiers as they slept.

About the Emergency Nurses Association

The Emergency Nurses Association (ENA) is the premier professional nursing association dedicated to defining the future of emergency nursing through advocacy, education, research, innovation, and leadership. Founded in 1970, ENA has proven to be an indispensable resource to the global emergency nursing community. With more than 40,000 members worldwide, ENA advocates for patient safety, develops industry-leading practice standards and guidelines, and guides emergency healthcare public policy. ENA members have expertise in triage, patient care, disaster preparedness, and nearly all aspects of emergency care. Additional information is available at www.ena.org.

About Nemours

Nemours is an internationally recognized children's health system that owns and operates the Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del., and Nemours Children's Hospital in Orlando, along with major pediatric specialty clinics in Delaware, Florida, Pennsylvania and New Jersey.

Established as The Nemours Foundation through the legacy and philanthropy of Alfred I. duPont, Nemours offers pediatric clinical care, research, education, advocacy and prevention programs to all families in the communities it serves.