At Nemours, we consider families the most important members of every child’s care team. We truly care about what you think and how you feel and are committed to always being collaborative, respectful, and compassionate.
And we listen to you. One of the ways we ask for your feedback is through satisfaction surveys conducted by Press Ganey, a research firm that surveys patient-families from more than 7,000 health care organizations. Press Ganey helps us measure our performance in relationship to other pediatric health care providers, and this enables us to identify ways that we can improve your family’s experience.