At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.
Patient Satisfaction
Patient Care
Stories: Patients and families share their experiences.
- Aortic Stenosis: Michael
- Atrial Septal Defect: Miracle
- Cardiology: Dalton
- Cardiology: Dylan and Brendon
- Congenital Heart Defects: Sierra
- Heart Surgery: Owen
- Heart Transplants in Children: Josie
- Heart Transplants in Children: Seth
- Hypoplastic Left Heart Syndrome: Lucy
- Hypoplastic Left Heart Syndrome: Mavrik
- Tetralogy of Fallot: Alexander
- Tetralogy of Fallot: Capucine
- Tetralogy of Fallot: Katie
- Total Anomolous Pulmonary Venous Return: Luke
Quality & Safety: Learn how we track and measure the success of our care.
- Faster Echocardiogram Results Mean Earlier Diagnosis
- World-Class Surgery Offers Big Help for the Littlest Hearts
- Giving Even the Sickest Children the Best Chance at Life
Patient Satisfaction: See what families say about our care.
News & Recognition
Research
How Our Care Ranks
We know that ratings and reviews are important to our families. That's why we use surveys by Press Ganey, a respected research firm, to see how we measure up.
Nemours Cardiology Care Ranks in Top 20%
Compared with other pediatric health care providers, we rank highly in these key satisfaction areas:
- Nurse's concern for problem
- Likelihood of recommending Care Provider
- Explanation of problem or condition
- Friendliness and courtesy of Care Provider
- Concern for questions or worries
- Patient and family confidence in Care Provider
- Efforts to include family in decision-making
- Care Provider spoke using clear language
- Likelihood of recommending practice
- Care provider gave information about medications
