Neonatal Intensive Care Unit (NICU)

doctor holding foot of newborn in ICU

If your baby comes into the world facing any kind of medical or surgical challenge, our highly skilled teams of Nemours neonatologists (newborn medicine specialists) can give you immediate care right when you need it. Our Neonatology specialists provide compassionate expert care in technologically advanced Neonatal Intensive Care Units (NICU).

 
Read More About Newborn Medicine (Neonatology)
Common Conditions Treated by Our Neonatologists

Fortunately, most newborn problems are temporary and correctable with time and treatment — and our entire Nemours NICU teams are here to support you and your baby from the start.

Our NICUs are well-prepared and experienced in providing the necessary intensive care for babies with conditions such as:

  • necrotizing enterocolitis (NEC): inflammation and cell damage in the colon (large bowel) that mostly affects premature babies
  • omphalocele: a birth defect in which some of the abdominal organs protrude through the abdominal muscles in a sac outside the body
  • gastroschisis: a defect in which a baby’s stomach and intestines protrude through an opening at the side of the belly button
  • myelomeningocele: better known as spina bifida, a condition in which the spine doesn’t fully close during fetal development
  • intestinal atresias: when a portion of the intestine fails to form or
    is too narrow
  • urogenital disorders: any birth defect affecting either the urinary tract or the genitals
  • apnea: brief pauses in breathing that tend to occur in premature infants due to immaturity of the brain’s respiratory center
  • respiratory problems related to prematurity
  • airway abnormalities
  • seizure disorders: due to dysfunction in the brain’s electrical activity
  • metabolic disorders: problems involving the complex collection of chemical reactions that take place in the body's cells to convert nutrition into energy

Learn More About These Conditions and NICU Topics »

Partnering With You to Offer Top-Quality Neonatology Care

Of course, we do more than just provide care for your baby — we make sure that you and your family are well taken care of, too. We’ll keep you fully informed — explaining your little one’s diagnosis and treatment in understandable terms, discussing any treatment options you might have, and inviting your family’s input for creating the treatment plan most appropriate for your baby.

We fully recognize that you, the family, play an important role in the care and healing process of your baby. We want you to be an active participant in the decision-making process. Our doctors and nurses will work hard to build a strong partnership with you for your baby’s care. And we’ll keep your primary care pediatrician fully up-to-date.


13535 Nemours Parkway
Orlando, FL 32827
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Location: 3rd Floor

For Appointments: (407) 650-7715

 
What to Bring
  • photo ID
  • medical and pharmacy insurance cards
  • preferred pharmacy name and phone number
  • names and dosage of all medications, including over-the-counter medication, your child is currently taking
  • guardianship and custody papers, if a legal guardian rather than a parent accompanies your child
 
Helpful Resources
Resources for Patients & Families

At Nemours Children’s Hospital, we offer comprehensive, compassionate, around-the-clock newborn care in our technologically advanced Neonatal Intensive Care Unit (NICU). Here for you and your little one right from the very start, our NICU environment truly recognizes the important role you play in the care and healing process of your baby.

Our neonatologists, hailing from highly-recognized hospitals with NICU programs named among the very best in the nation, are committed to making you an integral member of the care team. And every detail, from the private NICU patient rooms (with spacious family living spaces) to the family-centered support services and resources we offer, was designed by families, for families just like yours.

 
Your Newborn Care Team

When your newborn comes to Nemours Children’s Hospital (NCH), you can rest assured that you’re getting high-quality care, 24 hours a day, seven days a week.

Your baby is under the care of a team of newborn medicine experts, including:
  • neonatologists who are specifically trained and board certified in neonatology
  • neonatal nurse practitioners
  • registered nurses specializing in critical care
  • pediatric and subspecialty surgeons
  • other pediatric subspecialists

Together, we care for newborns and infants with a wide variety of medical and surgical conditions.

 
Transport to Our NICU

If your newborn needs to be transported from other hospitals to our NICU, our specialized Nemours Critical Care Transport team provides infants with safe, urgent transfer. We have the capability to accept helicopter and ambulance transfers from hospitals throughout the region.

 
Advanced Baby Safety and Monitoring in the NICU

NCH has employed some of the most advanced technologies available to keep your baby safe. We use special security bands and a computer monitoring system so we always know where your precious baby is at
all times.

What’s more, our neonatologists, physicians, and nurses use highly-secure medical communication devices, via smart phone text technology, to stay in touch. This means your NICU team is in minute-to-minute contact, continuously updating each other on your baby’s status and special needs.


What to Expect at Our NICU

Our NICU is a Level II and IIIc referral center, which means we care for newborns and infants up to 2 months old who require surgery or medical services from our expert subspecialists.

We have many services readily available, like:
  • respiratory therapy
  • pharmacy
  • physical therapy
  • radiology
  • laboratory services
  • feeding therapy/nutrition
  • hearing assessments
  • EEG (brain activity monitoring)
  • EKG (heart monitoring)
  • social work
  • pastoral care
  • Child Life specialists

We also offer KidsTRACK, a family-centered support service to help families coordinate multiple specialist appointments, research medical information, find public resources, and learn about caring for a new baby.

 
Family-Centered Amenities in Our NICU

Our NICU is truly a model of family-centered care. It was designed with input from families who understand what it’s like to have a child in the hospital, so you have everything you need, all in one place.

You can stay with your baby in privacy and comfort in one of our large single-patient rooms with sleeping accommodations for parents and a spacious bathroom, wireless internet access, and flat-screen TVs.

Other in-room features include:
  • full floor-to-ceiling windows for natural light (with sun shades and window blackout shades)
  • refrigerator for family meals and snacks
  • mobile desk/dining table for in-room family dining and working
  • wardrobe storage for personal items, and hotel-style safe
  • bathroom basin sink designed for bathing baby
  • toddler tubs available in some spaces
  • sound-absorbent flooring and walls
  • soft lighting to create a calm, restful environment

We also offer a number of double rooms for families with twins so everyone can stay together when it matters most.

 
A Hospital Where You’ll Feel Right at Home

Along with expert neonatology care, we’ve created a lovely “hospital within a garden” environment that provides healing of body, mind, and spirit. With beautiful green lawns and mature trees, there are many places for you and your family to go for restful rejuvenation and respite, including our one-acre interactive sensory discovery garden or one of the rooftop gardens on the 2nd and 4th floors.

We have many more comforts and amenities, like:
  • complimentary valet and parking
  • kid-friendly commons areas for siblings
  • café & coffee shop
  • non-denominational chapel
  • concierge services

No matter how long your baby's stay, please know that we’ll help make your family's experience as easy and stress-free as possible.

Learn More About Nemours Children’s Hospital »