At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.
Stories: Patients and families share their experiences.
Patient Satisfaction: See what families say about our care.
In the Words of Our Families
We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care. Here are some of the personal testimonials we’ve received from parents like you:
"Our nurse was very compassionate and highly-skilled. She was very important in managing my son's pain and made sure it was well-controlled before discharge."
"Our doctor was excellent in his explanation of my child's condition. He immediately tried to put her at ease with the surgical intervention procedures."
"I called after my son's surgery with a question, and they were very helpful over the phone as well as in person."
"My child traveled to Nemours Children's Clinic in a well-planned and well-executed trip for surgery."
"It was a great experience. My insurance tries to stipulate where you have to go. I chose to have to pay a significant amount of money out of pocket in order to come to [Nemours/Alfred I. duPont Hospital for Children] where I knew my 5-year-old would be in the best hands and have the best care available. Thank you all for not letting me down!"
"The nurse liaison was wonderful. She continuously communicated with us about the length of the procedure and how our son was cared for."
"Our experience was excellent. The staff that cared for my child was very caring and compassionate. Thank you for all the kindness given to our son and to us on the day of surgery and the follow-up calls we received after the surgery."
"This was an extremely stressful time for our family. We were extremely impressed by the phenomenal care we received from our urologic surgeon and everyone who cared for our daughter."