Patient safety information:
Make sure to use the Log Out button on the top right of the screen when finished with use. Avoid simultaneous logins. Do not have multiple NemoursLink windows open at one time.
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Contact Us
Technical Support
NemoursLink is dedicated to providing our affiliates with the very best support possible. We strive to provide timely, efficient, quality support to our NemoursLink users. Our NemoursLink Partners and Users receive the following service:
8am-5pm, Monday through Friday phone support via 1-877-MyNemours or (1-877-696-3668)
Telephone support features
Toll-free telephone support is available during standard business hours, Monday through Friday. This type of support offers unlimited access to support analysts that understand your issues and dependencies.
Tech support Includes:
- Toll free telephone technical support, 8am-5pm, EST, M-F
- Assistance in the Registration Process of NemoursLink
- Assistance in using the NemoursLink application
- Help in resolving user ID and password related issues
- Technical expertise and training
Tech support does Not include:
- Computer repair
- Repair/diagnostics or maintenance of your Internet access
- Network troubleshooting
How do I initiate a support call?
Dial the toll free number 1-877-MyNemours or (1-877-696-3668)
