UnitedHealthcare for Delaware Valley

UnitedHealthcare (United) notified Nemours they are terminating their contracts with Nemours/Alfred I. duPont Hospital for Children and Nemours duPont Pediatrics as of April 1, 2014. This action applies to all United insured or administered commercial health insurance plans, as well as both the United Community Plan of Delaware (Community Plan) and United’s Delaware Healthy Children Program insurance product.

As a result, effective immediately, Nemours is unable to accept new patients or schedule new courses of treatment for existing patients for dates of service after April 1, 2014 for anyone covered under these plans, unless United first makes appropriate arrangements with Nemours to provide the requested services.

Nemours is working with United to minimize barriers that may interfere with our ability to provide continuity of medical care to existing patients until these patients transition to non-Nemours providers. United’s recent actions will NOT impact a family’s ability to seek emergency medical care for their children at Nemours/Alfred I. duPont Hospital for Children or from any Nemours physician.

Information for Delaware Valley Families and Providers

Please find letters and frequently asked questions (FAQs) below for referring physicians and patients/families who use either:

  • UnitedHealthcare (United) insured or administered Commercial Health Insurance Products
  • UnitedHealthcare Community Plan of Delaware (a Delaware Medicaid HMO and Delaware Healthy Children HMO)