For Appointments

(800) 416-4441

Appointment Information

International
Patients

+1 (302) 651-4993


For Health Professionals

Refer a Patient: (800) 416-4441
Admissions: (302) 651-4199
Learn About Patient Referrals »

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Information About Ebola

What Parents Need to Know

Learn what Ebola is, when it is contagious and what signs and symptoms to look for.

Learn About Ebola From KidsHealth.org »

Hospital & Local Amenities

Nemours/Alfred I. duPont Hospital for Children

1600 Rockland Road, Wilmington, DE 19803 | Get Map & Directions »
Information: (302) 651-4000 | Visiting Hours: 24 hours a day, 7 days a week*


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The playground at A.I. duPont Hospital amid flowering trees.
The Family Resource Center family room.
The huge Center for Sports Medicine at A.I. duPont Hospital.

Our Family-Friendly Amenities

The last thing you need when your child’s sick is stress. That’s why our family-friendly hospital is set amid a beautiful park-like setting of oaks and green lawns. Our free valet parking and concierge services make the experience even more convenient for families. We want to ensure that every aspect of your time with us is as comfortable as possible.  

Our Expansion

To expand our hospital, we talked to parents and listened to children to find out what they would wish for most in a hospital. We asked our caregivers what would help them continue to deliver the very best care. These thoughts and ideas helped inspire the design of what is now our new space — an environment to promote physical, emotional and spiritual healing of children.

We've created a children's hospital like no other in the region, giving our patients and families the promise of even better days to come.

 
New Patient Room Features
  • single-patient rooms
  • a view to the outside in every room
  • rooms that accommodate special needs families
  • refrigerators and closet within the room
  • two TVs in every patient room — one for the patient and one for the family
  • a bathroom with a shower in every room for patient and family use

Learn More About Unit Amenities and What to Expect for Overnight Stays »

 
New Hospital Amenities
  • five-story Anthony N. Fusco, Sr. Atrium
  • Sodexo Dining Area
  • Abessinio Gift Shop
  • Welcome Center
  • Discovery Zone Presented by DuPont (a 60-foot interactive digital wall for kids young and old)
  • Emergency Department and AstraZeneca Treatment Area, with 44 bays
  • Einstein Bros. Bagels
  • event space/stage for public performance
  • Healing Garden
  • Pediatric Intensive Care Unit (PICU)
  • serenity room, playroom, pocket park, family solarium, lactation room (for nursing mothers), and washer and dryer on every unit
  • 188 underground parking spaces
 
Welcome Center

Located on the first floor, in the Anthony N. Fusco, Sr. Atrium, the Welcome Center is here to serve you in every way possible — providing general hospital information, building maps and directions, as well as information on local amenities you may need during your stay.
The Welcome Center can also provide family and visitor badges, which are required to visit an inpatient (a child staying at the hospital). Everyone 16 years old and over who enters an inpatient care unit must wear a badge for the duration of their visit. Please bring photo identification to assist with the badging process.

Also stationed within the Welcome Center are members of our Patient Relations team and Family Ambassadors, who are available to offer a safe, confidential place for you to voice any complaints, concerns or compliments you may have while you’re here.

 
Family-Friendly Indoor/Outdoor Spaces
Serene Hospital Grounds

Spending time surrounded by natural beauty is an important part of healing the body, mind and spirit. The duPont Hospital for Children is nestled among gorgeous oaks and a lush lawn that invites cartwheels and child’s play or quiet respite. We also recently created a labyrinth near the Emergency entrance as a place for contemplation.

Outdoor Playground

Located outside the Outpatient Entrance, our outdoor playground is a safe, fully accessible place for kids to run, play and climb. Kids of all ages are welcome, but must be accompanied by an adult at all times.

Outdoor Courtyards

If you can’t make it out to the hospital grounds, enjoy one of our outdoor courtyards found on each floor. For patient safety, these areas are only opened under nurses’ supervision — just ask your child’s nurse if a particular courtyard is open for use.

Healing Garden

We believe spending time surrounded by natural beauty is an important part of healing the body, mind and spirit. The Healing Garden provides a beautiful, quiet space away from the intensity of the patient care environment. The garden, located by the Pediatric Intensive Care Unit (PICU) on the second floor, has a water feature, walking path, sculptures, seating, shade trees and native plants, a mosaic wall and decorative stone paving. Open 24 hours every day, the garden is available for use by everyone — outpatients, inpatients, family members, visitors and hospital Associates. Food and drinks are not permitted in the Healing Garden.

Discovery Zone Presented by DuPont

The Discovery Zone Presented by DuPont provides an experience like no other. It consists of five interactive bays that function independently, but combine visually to create a single landscape that brings Nemours’ history, nature and creativity to the space. Located on the first floor (next to the Anthony N. Fusco, Sr. Atrium inside the Hospital Entrance), this unique interactive feature is on a 60-foot curved wall, opposite the Abessinio Gift Shop and the Nemours Safety and Wellness Store.

Child Life Activity Center

Located on the third floor
Hours: Monday–Friday, 10 a.m. to 8 p.m.; Weekends, 11 a.m. to 5 p.m.

The Child Life Activity Center, staffed by trained Child Life specialists and technicians, as well as volunteers, is an activity area for kids staying with us overnight. It’s a place where kids of all ages can just be kids. (Siblings and children under the age of 10 must be accompanied by an adult while they play.)

Learn More About All the Fun Things You Can Do in the Child Life Activity Center »

Other Kid-Friendly Areas

Our waiting areas and inpatient unit areas have been designed to be as kid-friendly as possible. Many areas have activities, books, magazines and/or KINfolk computers (with games and activities) to help keep your child occupied.

If your child needs to stay overnight,a playroom is located on each unit.

 
Dining Options

We offer many healthy, affordable and convenient places to eat a meal with your family or grab a snack to go. All of our eateries accept cash and the following credit cards: Visa®, MasterCard®, Discover® and American Express®.

Sodexo Dining Area

Located on the ground floor (next to the Anthony N. Fusco, Sr. Atrium inside the Hospital Entrance).

Hours: Monday–Friday
Breakfast: 6:45–10:30 a.m.
Lunch: 11 a.m. to 4:30 p.m.
Dinner: 5–7:15 p.m.

Weekends and Holidays
Breakfast: 7–10:30 a.m.
Lunch: 11 a.m. to 4:30 p.m.
Dinner: 5–6:45 p.m.

Microwave and vending machines open all day, every day

Come relax, refuel and recharge at the hospital’s Sodexo Dining Area, where our executive chef prepares delicious, healthy meals using organic, seasonal and locally-sourced food whenever possible.

You’ll enjoy:

  • wood-fired pizzas
  • an expanded gluten-free selection made-to-order (or make-your-own) hand-tossed salads from the fully stocked salad bars
  • made-to-order (or make-your-own) hand-tossed salads from the fully stocked salad bars
  • a variety of cuisine, including vegetarian and international choices
  • family dining concierge service (every day at lunchtime, our dining concierge assists patients, families and anyone else who may need help with carrying trays, pulling wagons, selecting a beverage, assisting with condiments and finding a seat)
  • table seating indoors and out (weather-permitting)

The Sodexo Dinina Area is an eco-friendly, sustainable operation that uses less non-recyclable Styrofoam and utensils, and composts food scraps to nurture our on-site gardens.

Einstein Bros. Bagels

Located on the first floor, just off of the Anthony N. Fusco, Sr. Atrium (inside the Hospital Entrance)

Hours: Open 24 hours/day

The menu includes a variety of breakfast and lunch items such as hot breakfast sandwiches, salads, soups, sandwiches, coffee and hand-dipped low-fat frozen yogurt.

Jazzman’s Café & Bakery

Located in the Outpatient Lobby (inside the Outpatient Entrance)

Hours: Monday–Friday, 7 a.m. to 6 p.m.

The Jazzman’s Café & Bakery is a cool place to pick up fresh snacks and specialty drinks like:

  • gourmet coffees and tea
  • cold drinks and smoothies
  • salads, sandwiches and fruit
  • freshly baked pastries, cookies and muffins
Vending Machines

You can find vending machines:

  • on the first floor near the Sodexo Dining Area
  • near the Emergency Department and AstraZeneca Treatment Area waiting room
  • on each inpatient floor near the elevators
  • outside of the cafeteria on the first floor
  • near the Emergency Department on the first flooor
  • near the second-floor surgical waiting room
  • inside the Family Resource Center on the third floor
  • on the ground floor outside of the Sports Medicine Center
Room Service

Hours: Every day, 7 a.m. to 7 p.m.
Phone: 53-6325 (53-MEAL) from inside the hospital

Did you know you can order room service for you or your child if your child is admitted to the hospital? With our At Your Request Room Dining Service, you can. Your child’s meal is free and you can charge yours to your credit card. Call 53-6325 (53-MEAL) to place your order and we’ll deliver right to your child’s room within 45 minutes (seven days a week, from 7 a.m. to 7 p.m.). Just look at the menu in your child’s room for the selections that day.

 
ATM

A Wells Fargo® no-fee ATM is located near the Sodexo dining area on the first floor (next to the Anthony N. Fusco, Sr. Atrium inside the Hospital Entrance).

 
Family Resource Center

Located on the third floor
Hours: Open 24 hours, 7 days a week

Our Family Resource Center and Ronald McDonald Family Room is a quiet place to take a break from the hospital setting and give you some of the comforts of home, just a few short steps away from your child’s bedside.

Amenities include:
  • laundry facility
  • showers
  • kitchenette
  • resource library with books, magazines and DVDs
  • business center with a copier, fax machine, computers and printers
  • three private sleep rooms, equipped with a full-size bed and comfortable furniture, giving parents a peaceful respite from
    hospital life

The Family Resource Center and Ronald McDonald Family Room is a joint project between the hospital and the Ronald McDonald House of Delaware, located right across from the hospital’s campus.

If your child is staying with us and you’d like to learn more, contact your family ambassador at (302) 298-7427 or call 53-4230 from inside the hospital.

Learn About the Family Resource Center and Ronald McDonald Family Room »

 
Outpatient Pharmacy

Located on the first floor, near the Outpatient Lobby
Hours: Monday–Friday, 9 a.m. to 5:30 p.m.
Phone: (302) 651-4649
Fax: (302) 651-4974

Do you have prescriptions that need to be filled after an appointment or after your child is discharged from the hospital? For your convenience, duPont Hospital for Children offers a newly renovated on-site outpatient pharmacy where you can fill prescriptions and purchase many basic over-the-counter medicines and supplies. Shop for reasonably-priced vitamins, pain relievers, cold and allergy medicines, first-aid items and more. We accept most insurance plans — just show your insurance card when you place a prescription order.

You can have your prescriptions filled and ready for pick-up when you leave. If you’d like these medications to be ready for pick-up upon discharge, please call 53-4649 from a hospital phone.

 
Retail Shops
Abessinio Gift Shop

Located on the first floor, in the Anthony N. Fusco, Sr. Atrium (inside the Hospital Entrance)
Hours:
Monday–Friday, 9:30 a.m. to 8 p.m.;
Weekends, 10 a.m. to 5 p.m.
Phone: (302) 651-6082

The hospital’s Abessinio Gift Shop offers unique, specialty items for everyone on your list. Visit us for a great selection of gifts, including:

  • toys and stuffed animals
  • cards and mylar balloons
  • household decor
  • magazines and kid-friendly activities
  • jewelry

Staffed by our friendly, devoted volunteer members of the Auxiliary, all of the gift shop proceeds go back into the hospital to help fund patient and family services.

Nemours Safety and Wellness Store

Located on the first floor, in the Anthony N. Fusco, Sr. Atrium (next to the Abessinio Gift Shop)
Hours: Monday–Friday, 10 a.m. to 3 p.m.
Phone: (302) 651-4279

The Nemours Safety and Wellness Store helps keep kids of all ages safe — in the car, during activities and at home.

You can purchase low-cost safety items like:

  • child safety seats
  • oven locks
  • stove knob covers
  • cabinet locks
  • childproofing supplies
  • bike helmets
  • life jackets
  • identification bracelets
  • allergy alert labels
  • fire extinguishers and carbon monoxide detectors
  • safety books

Our friendly staff of health educators also can show you how to use the products and talk to you about injury prevention.

Learn More About the Nemours Safety and Wellness Store »

 
Computers & Internet Access
Laptops

Provided by KINfolk
Hours: Daily, 8 a.m. to 8 p.m.
Phone: (302) 298-7174

Staying connected to friends and family is important during a hospital stay. If you don’t have your own laptop computer, you can feel free to borrow one while your child’s staying with us overnight — thanks to KINfolk, a non-profit organization that provides free laptops/Internet access to hospitalized children across the country. (Although we do lend to parents, we give priority to kid users.)

To reserve a laptop during your child’s hospital stay, simply ask your social worker or nurse for more information. Your family ambassador may also fill out the request, if you ask, after your child is admitted. Parents also are welcome to call the volunteer office and leave a laptop request message. Just call 53-5785 from inside the hospital.

Waiting Area Computers

You can also find KINfolk computers in many of our waiting areas, where kids can play games and visit recommended kid-friendly websites, safely and securely.

Internet Access

In addition to laptops, duPont Hospital for Children has computers with an internet connection in the patient units, Family Resource Center and Child Life Activity Center. We also provide free wireless access for your own personal electronic devices. Devices automatically connect to the Internet through our network — simply accept the Nemours wireless network agreement.

 
Pastoral Care & Worship Services

Our Prayer and Meditation Room is located on the first floor
Hours: Open 24 hours a day, 7 days a week

The Prayer and Meditation Room provides a nondenominational place for respite, prayer, quiet meditation and reflection for people of all faiths. A chaplain is also available for families staying with us overnight by calling 53-5063 from a hospital phone. You can also request pastoral care from your hospital room, at your child’s bedside, using the interactive program, GetWellNetwork.

Learn More About Pastoral Care & Our Scheduled Worship Services »

 
Services to Promote Healing (for Patients and Families)
Healing Touch

Healing Touch is a relaxing, noninvasive, energy therapy available to patients and families. Healing Touch supports the body’s natural ability to heal by offering hands-on or hands-off techniques to connect and balance the mind, body and spirit. This service is available at no cost to patients and families. Call 53-4325 from a hospital phone for more information.

Massage Therapist

As part of our commitment to integrative care, complimentary (free) inpatient massage therapy is available for your child during their hospital stay and can be ordered by your child’s physician. If you’re interested in learning more about this service, please speak with a member of your child’s care team or call 53-6215 from a hospital phone.

Pet Therapy — Animal-Assisted Activities

Certified therapy dogs, along with their handlers (who are trained hospital volunteers), are available several days each week to provide social visits with children at their bedside. There are a variety of dogs and visits usually last 10-15 minutes. Talk to a Child Life specialist or family ambassador to find out when the therapy dogs are scheduled to visit.

Family & Visitor Resources

If you’re visiting our hospital, the following will help you navigate our building and campus — and know what to expect.

 
Free Parking

You can park for free 24 hours a day, 7 days a week in any of our easily-accessible, well-lit visitor parking lots located outside of both the Outpatient Entrance and Hospital Entrance.

Families and visitors also can park free of charge in our underground parking garage in the Hospital Entrance, which features a pull-up drop-off area in front of the elevators. There’s also a pull-up area (no-parking) outside of the Hospital Entrance. Surface parking lots are also available across the hospital campus.

Free Valet Parking

Located at the Outpatient Entrance (near the playground)
Hours: Monday–Friday, 7:30 a.m. to 6 p.m.
Phone: (302) 651-6444

We save you time with our free valet service. And we mean free — no tipping! Just drive to the front of the Outpatient Entrance and we’ll take care of everything. When you’re ready to leave, dial 53-6444 from a hospital phone and we’ll bring your car around to you. If you used our valet service and you’re still here past 6 p.m., don’t worry. Our valet attendants will move your car into a visitor lot and leave your keys with security. A hospital Associate will be happy to help you get your keys from security.

 
Public Transportation
Bus
  • Bus Service: Route 28 serves the hospital. Call (800) 652-DART or pick up a bus schedule from the front desks in the main lobby.
  • Greyhound Trailways buses serve the Wilmington Station at MLK Boulevard and French Street for bus connection to the hospital. Call (800) 231-2222 or (302) 655-6111.
Train
  • Septa Regional Rail Service: The R2 Line serves Center City Philadelphia and Warminster in Pennsylvania, with stops at the Wilmington (Delaware) Station at MLK Boulevard and French Street, where you can get a bus connection to the hospital. Call (215) 580-7800.
Taxi/Door-to-Door Service

There are many taxi and shuttle services available in our area. Here are a few our families frequently use:

  • Seacoast Cab Company: (302) 834-7575
  • Yellow Cab: (302) 656-8151
  • Philadelphia International Airport Shuttle: (302) 655-8878
  • Delaware Express Airport Shuttle: (800) 648-5466 or (302) 454-7800
  • Paratransit Service: Specialized door-to-door transportation by appointment. Call (800) 355-8080.
 
Presence & Participation Policy

We believe spending time with friends and family is an important part of healing. This means that we don’t have traditional visiting hours and, instead, welcome partners in care (parents, guardians and/or other identified family members) 24 hours a day, in accordance with what’s in the best interest of the patient’s care — while maintaining an environment that supports safety and healing for your child. The hours between 8 p.m. and 8 a.m. are designated as quiet hours. Check with your child’s care team to find out if any additional restrictions apply.

Download our Patient & Visitor Guide (PDF) »

Keep these guidelines in mind when visiting us:
  • For a visitor ID badge, show your ID to the Welcome Center desk in the Anthony N. Fusco, Sr. Atrium (inside the Hospital Entrance).
  • Call ahead to make arrangements with the nurse when you’re planning to bring young children.
  • We want to keep children free from any outside illnesses. If you have a cold, fever or a contagious illness, please do not visit until you’re symptom-free. Please call or send an eCard instead.
  • The best way to prevent the spread of infection is frequent, thorough hand washing with soap and warm water, or using an alcohol-based hand sanitizer.
  • We want you and your child to get the rest you need. Please encourage visitors to respect our quiet time hours from 8 p.m. to 8 a.m.
  • We do not permit latex balloons in the hospital because many children have latex allergies. Instead, please give Mylar® balloons (available at the Abessinio Gift Shop) instead.
  • Live plants and flowers may present a health issue for some patients. Please check with a member of your child’s care team.
  • Nemours/Alfred I. duPont Hospital for Children is a tobacco-free campus. Please refrain from using tobacco products, including vapor and chewing products, while inside the hospital or on the hospital grounds. Signs are posted throughout the campus as a reminder.
 
Patient & Family Safety

While you’re with us, your child’s safety is our top priority. That’s why we’ve enhanced security throughout the hospital grounds — that includes security cameras, hallway mirrors, patient tagging and badging procedures — just to name a few. To ask questions or voice concerns about patient safety, we encourage you to speak with any member of your care team as soon as possible.

Badges

To help keep our hospital as safe as possible:

  • Anyone entering duPont Hospital for Children is required to obtain a badge before going to an inpatient care unit.
  • Anyone staying at the hospital for two or more days will get a “Partner in Care” badge, with your picture and name — “partners in care” include family members, friends and anyone else who may be involved in supporting your child during hospitalization.
  • You can get your badge by showing your ID or driver’s license to the attendant at one of the front desks in the main lobby. We’ll scan your card and the information will then be stored in the badging system database.
  • Please remember to wear your badge at all times while you’re here at the hospital. Additional badging stations are located in the Cardiac Care Unit, Surgical Services and Emergency Services.
Patient Locator

When your child is admitted to the hospital, we provide an ID security bracelet with a locator chip inside so we know where your child is at all times. The ID band is checked each time before a child receives care. If your child wanders away from a designated area or even outside, the locator chip in the bracelet automatically signals an alert — so that our cameras and Associates can help locate your child right away.

Building Access After Hours

The Outpatient Lobby hours are:
Monday–Friday, 7 a.m. to 7 p.m.
Saturday, 7:30 a.m. to 1:30 p.m.
Sunday, closed

After hours, please enter and exit through the Hospital Entrance, which is accessible 24 hours a day.

Each patient unit is secured. Families will need to show their ID badge to get on the inpatient care unit. If a staff member isn’t present at the unit welcome desk,

Key Info About Hospital Safety

 
Nemours Lactation Support Program

The Nemours Lactation Support Program provides breast-milk-specific help and support for our patients, families and Associates. We have breastfeeding (“lactation”) rooms throughout the hospital, a weekly breastfeeding group, hospital-grade breast pumps, supplies and more. Many of our staff members (nurses, doctors, dietitians and speech therapists) have been educated about how to support you and your baby’s breastfeeding needs. If you need additional help, our lactation consultant is available to provide specialized care. Call (302) 685-9119 or speak to a member of your care team for more information.

 
Self-Service Check-In

To make your outpatient visit with us a little easier, you can now check in for your child’s appointment using self-service kiosks. The kiosks are centrally located in the hallway behind the Outpatient Lobby.

The kiosks provide:
  • the convenience of self check-in
  • access to view and update record information
  • language options to register in English or Spanish
  • the ability to update annual documents
  • the ability to make credit card co-payments
  • the ability to print future appointments itineraries

If you want to use the self-service check-in, great — it’s a convenient alternative to traditional check-in. If you’d rather just go right to your appointment area, that’s fine, too.

 
Smoke-/Tobacco-Free Environment

Our goal is to provide a safe and healthy environment for the benefit of our patients, families, Associates, volunteers, students, contractors and visitors. The use of tobacco products, including but not limited to cigarettes, cigars, chewing tobacco and electronic cigarettes, is not permitted on any Nemours owned property or leased facility, including owned or leased vehicles. Nemours offers nicotine replacement therapies at reduced prices to assist those seeking to quit in their cessation process.


Map & Visitors' Guide

To help you and your family find your way around, print out this helpful hospital map and guide (PDF). Our staff at the Welcome Center in the front lobby can also help you figure out where you need to go.

Download Hospital Map (PDF) »

In the Neighborhood

If you’re not from this area and your child needs to be hospitalized, it’s helpful to know what else is available outside our hospital doors. These local amenities may come in handy.

 
Area Hotels

Best Western Plus Brandywine Valley Inn
1807 Concord Pike
Wilmington, DE
(302) 656-9436

Courtyard Marriott Wilmington, Downtown
1102 N. West St.
Wilmington, DE
(302) 429-7600

Doubletree Hotel, Wilmington
4727 Concord Pike
Wilmington, DE
(302) 478-6000

DoubleTree Hotel Downtown Legal District
700 North King St.
Wilmington, DE
(302) 655-0400

Hotel du Pont
42 West 11th St.
Wilmington, DE
(302) 594-3100

Sheraton Suites, Wilmington
422 Delaware Ave.
Wilmington, DE
(302) 654-8300

 
Ronald McDonald House
The exterior of the Ronald McDonald House of Delaware.

Families of seriously or chronically ill children can stay at the Ronald McDonald House of Delaware, located right across from our hospital campus. The House offers an affordable, convenient home away from home for families who want to be near their children when they need them the most. For more information, call (302) 656-HUGS or visit the Ronald McDonald House.

 
Family-Friendly Attractions

Brandywine Zoo: Get up close to more than 150 intriguing animals from North and South America and Asia. Different activities offered daily. Open all year 10 a.m. to 4 p.m. Free parking. (The zoo and some of its friendly critters also visit children in Child Life and in outpatient care once a week.)

Can-Do Playground: This integrated play area (located just 1.5 miles from the hospital) allows all children, including those who are differently abled, to play together interactively.

Delaware Children’s Museum (DCM): This is Delaware’s first and only kid-centric museum, teaching children about math, science, health, money and technology through active play and fun hands-on exhibits and activities.

Delaware Children’s Theatre: Presenting family classics for 28 years, the theatre is housed in a 19th-century theatre house on the National Register of Historic Places.

Delaware Museum of Natural History: This interactive museum excites and informs kids and families about the natural world, through exploration and discovery. Visitors can encounter life-sized dinosaurs, look beneath the seas, experience an African watering hole and come face-to-face with a life-sized jaguar.

Ramsey's Farm: Enjoy pumpkins, hayrides, parties, special events, corn mazes, food and more.

Wilmington Blue Rocks Baseball: A Class-A advanced minor league pro baseball club affiliate of the Kansas City Royals, Blue Rocks games are fun, inexpensive family outings.

Wilmington & Western Railroad: Travel through the beautiful Red Clay Valley — and through time — on this steam diesel-powered train. It’s good old-fashioned family fun.

Winterthur Museum, Garden & Library: Learn about early America and the duPont family’s life here, in this 60-acre naturalistic garden and museum. Enjoy kid-friendly features like the Enchanted Woods, Touch-It Room and Hands On History Cart.

 
Nemours Mansion & Gardens
A beautiful fountain at the Nemours Mansion and Gardens.

If you’re looking for a respite right nearby during your child’s hospital stay, be sure to check out the Nemours Mansion & Gardens, located next to our hospital campus. Step away from the hospital grounds and escape into a magnificent world from the past.

The historic home of our founder Alfred I. duPont is one of the grandest buildings ever constructed in Delaware and includes the largest formal French garden in North America.

Visitors to the mansion and gardens must be 12 years and older. Admission is $12.

Free Guided Tram for Patients and Families

Nemours Mansion & Gardens is now offering a complimentary, guided tram tour of the estate grounds. Enjoy this exquisite garden experience by taking "a drive through France."

Tour details:
  • Who: Any individuals and families visiting Nemours/Alfred I. duPont Hospital for Children (either coming here for a same-day appointment or staying at the hospital overnight). We make every effort to accommodate visitors of all ages. The tram is also wheelchair accessible.
  • When: Monday–Friday, 10 a.m. to 4 p.m. (weather permitting). Tram departures are every 30 minutes (on the hour and the half-hour).
  • Where: Passengers may board the tram at the main entrance of the hospital's Administration and Research Building (ARB) or the Ronald McDonald House. For safety reasons, passengers must remain on the tram.

For more information, call Karen Vanderslice at (302) 651-6966 or Steve Maurer at (302) 651-5012.

Learn More About the Mansion & Gardens »

 
Worship Services in the Area

If you’d like to visit a formal place of worship based on your faith, here are some that are closest to the hospital:

Bethel Baptist Church
1217 Wilson Rd.
Wilmington, DE
(302) 478-7374

Congregation Beth Shalom
1801 Baynard Blvd.
Wilmington, DE
(302) 654-4462

Emmanuel Presbyterian Church
1006 Wilson Rd.
Wilmington, DE
(302) 478-7776

First Unitarian Church
730 Halstead Rd.
Wilmington, DE
(302) 478-2384

Immaculate Heart of Mary Parish
4701 Weldin Road
Wilmington, DE
(302) 764-0357

Lutheran Church of the Good Shepherd
1530 Foulk Rd.
Wilmington, DE
(302) 478-3030

Mt. Lebanon United Methodist
850 Mt. Lebanon Rd.
Wilmington, DE
(302) 652-8411

Muslim Center of Wilmington
2102 Northeast Blvd.
Wilmington, DE 19802‎
(302) 571-0532

Saint Mary Magdalen School
9 Sharpley Rd.
Wilmington, DE
(302) 656-2745

St. Paul's United Methodist
1314 Foulk Rd.
Wilmington, DE
(302) 478-3135

Family-Centered Support Services

From helping to coordinate temporary housing at nearby Ronald McDonald House while your child is receiving treatment, to our school program, our varied Support Services meet your child’s and your family’s needs. We offer a wide range of services to support and complement the medical treatment many children receive at Nemours/Alfred I. duPont Hospital for Children.

  • Adoption Consultation Service
    Adoption Consultation Service

    Our physicians and social workers can evaluate your child’s physical and emotional health before and after you bring your child home.

  • Advisory Councils
    Advisory Councils

    We value your perspective as a parent of a child in our care and welcome your advice and unique understanding of what it takes to help make your child’s hospital experience less stressful.

  • Child Life Program
    Child Life Program

    Certified Child Life specialists are trained to help children develop coping strategies specific to their individual needs.

  • Children's Advocacy Center of Delaware
    Children's Advocacy Center of Delaware

    We’re proud to play a part in this important program to reduce the devastating effects child abuse has on children, families and the community.

  • Family Resource Center
    Family Resource Center

    Relax, unwind and take a moment to yourself. Grab a cup of coffee or tea, watch TV, check your email and even shower while you’re still close to your child’s room.

  • Hospital Committees
    Hospital Committees

    You can make a huge difference in the life of a child by joining forces with Nemours Associates and parents just like you to improve experiences for all of the kids we see – and their families.

  • Integrative Medical Therapies
    Integrative Medical Therapies

    Pediatric integrative medicine works in conjunction with medical care, which blends traditional and alternative medical therapies for children to help them feel better physically and emotionally.

  • Language/Interpreter Services
    Language/Interpreter Services

    To make sure you understand everything about your child's care, we provide interpreter services for families who don't speak English as well as American Sign Language (ASL) interpreters.

  • Pastoral Care
    Pastoral Care

    Our Pastoral Care team is here to provide you and your child with strength and support when you need it most.

  • Ronald McDonald House of Delaware
    Ronald McDonald House of Delaware

    The Ronald McDonald House offers families a safe and affordable home away from home with all the amenities to keep you focused on the care of your child.

  • School Program
    School Program

    Our hospital school program helps your child continue to progress academically and relieves some of the stress of a lengthy hospital stay by providing a little bit of normalcy.

  • Social Work
    Social Work

    Social workers provide compassionate, professional and culturally-sensitive assistance to help patients and families cope with illness, injury and disability.


Family Ambassadors

Our Family Ambassadors offer comfort to families, help with admissions, coordinate care and act as guides for our many support services.

Frequently Asked Questions About Overnight Stays

Whether your child needs to be admitted to the hospital for a day or longer, knowing what to expect can help ease some worries and concerns for everyone in your family. Hopefully the answers to these frequently asked questions will help.

 
How Will My Child Be Admitted?

Your child could be admitted to duPont Hospital for Children in one of several ways:

  • directly from the Emergency Department and AstraZeneca Treatment Area. In this case, admission paperwork happens at the bedside in the ED, where we can give your family badges
  • directly from the physicians’ office. In this case, you’ll be directed to go to the Welcome Center
  • surgical admissions
  • via ambulance or helicopter transport from another medical facility
 
Where Will My Child Stay?

Inpatient rooms on the second, third and fourth floors in the newly expanded areas are designed in three zones so that everyone is equipped and comfortable. Located in the center is the patient area with a bed, headwall and TV. Next to the patient area is the clinician alcove, where staff can prepare equipment and materials. The zone between the patient bed and window is designed for the comfort of family members and visitors. It’s fitted with a pullout sleeper sofa, recliner, TV, and rolling table that’s perfect for play, schoolwork or eating a meal together. Linens and pillows are available for the bed upon request.

New Patient Room Features
  • single-bed rooms
  • a view to the outside in every room
  • rooms that accommodate special needs families
  • refrigerators, closet and safe within the room
  • two TVs in every patient room — one for the patient and one for the family
  • a bathroom with a shower in every room for patient and family use

Please note: Families staying on our specialty care units (NICU, CICU, 2B) may have different in-room amenities.

 
Where Can I Stay?

To help you stay by your child’s bedside as much as possible, our family-friendly rooms allow one parent to stay with their child overnight. Our inpatient rooms are designed with both your comfort and your child's in mind.

Please note: Parents and family/friends are not allowed to sleep at the bedside while their child is in the Cardiac Intensive Care Unit (CICU). However, for children who are admitted to the CICU, we will make every effort to provide a private room (on 2B) for the two adults who are taking care of the child. If there are no available rooms on 2B, our social worker can help to find options for you to stay in or near the hospital. Unfortunately, due to times of high patient volume, it is possible we will need to move parents out of inpatient rooms while their child continues to recover in the CICU.

Additional accommodations for inpatients' family members may also be available at the:

  • Ronald McDonald Family Resource Center: Located on the third floor, the center offers a quiet and comfortable place for families to seek relaxation, information and education, while still being in close proximity to your child. The Family Resource Center is open 24 hours per day and includes laundry machines, vending and coffee machines, resource library, business center, private sleep rooms and showers. Ask your social worker if you’d like to request a reservation for a nap or an overnight stay. Learn More »
  • Ronald McDonald House: Located across the street from the hospital, the Ronald McDonald House of Delaware has 50 guest rooms and amenities to provide families from outside the area an affordable “a home away from home.” Call (302) 656-HUGS (4847) for more information or learn more online.
  •  

 
What Kinds of Amenities Are in the Inpatient Units?

Please note: Families staying on our specialty care units (NICU, CICU, 2B) may have different in-room amenities. If you’re staying on a specialty care unit, please speak with a member of your child’s care team if you’d like more information about the items below.

Washers/Dryers

Need to wash a load of laundry? Just ask a member of your care team for details about our complimentary (free) washers and dryers available to families during your stay. Please be considerate of other families when using these amenities.

Nourishment Room

While you’re here, please feel free to grab a light snack or drink for yourself from the nourishment room located on this unit. However, ALWAYS check with a member of the care team before giving your child anything to eat or drink.

Pocket Parks, Solariums and Playrooms

A pocket park, solarium and playroom are located on each unit as open spaces for families and visitors to gather or spend time alone. Please respect others by keeping noise to a minimum.

Serenity Room

If you and a member of your care team need a private space to discuss sensitive information about your child’s care, please feel free to ask to use one of the Serenity Rooms located on the unit.

Treatment Room

To help your child’s room be a “treatment-free zone” and to keep your child’s room a place for rest and recovery, each unit has a Treatment Room where children receive some treatments and then return to their rooms.

Tub Room

Each inpatient room is equipped with a private shower. But if you prefer to give your child a bath, a tub room is available on each unit. A member of your child’s care team can help you locate the room.

 
What Should We Pack?

We want the children we treat to feel as comfortable as possible. So we encourage you to surround your child with personal items from home, as well as bring some conveniences.

Download Our Recommended What to Pack List (PDF) »

 
What About Patient Safety?

As the most important member of your child’s health care team, we ask that you join us in our efforts to provide the safest possible environment for your child. Please alert or ask us if you:

  • have suggestions on helping to improve the safety of our patients and families
  • don’t understand or didn’t receive your child’s discharge instructions
  • think a nurse or doctor has confused your child with another patient
  • think your child is about to receive the wrong medication or dosage
Patient Identification Wristbands

Your child will be issued a patient identification wristband to wear while in the hospital. A red wristband is issued if your child has a known allergy, and a yellow wristband is issued if your child is at risk for falls. Please be sure to inform your child’s care team if allergy information has changed or if the wristband color isn’t correct. ID bands must be worn at all times. Hospital staff should check your child’s ID band before delivering any kind of care. Please remind us if we don’t.

Pediatric Protection System Wristbands

For safety reasons, patients staying overnight must also wear our Pediatric Protection System wristband at all times. If a patient enters an unauthorized area or attempts to leave the building, the device on the
wristband will sound an alarm, send a signal to the security desk, activate security cameras, and staff will respond.

Team Call Buttons

On your child’s bed, you will a notice remote-control-type device with multiple buttons: pain, water, toilet and staff assist. If your child is experiencing pain, needs water, needs assistance with using the restroom, or if there’s another need for a member of your child’s care team, please press the appropriate button. This will immediately alert a member of your child’s care team that
assistance is needed.

Video Cameras

If your child’s breathing, heart rate or other monitored vital signs change, a paramedic in The Logistics Center may “audio” into the room. You will hear a brief introduction, then a paramedic will ask questions to find out how your child is feeling. The paramedic may also want to make a visual check.

In this case, the camera pointed at your child’s bed will be activated. The camera is stationary and can’t scan the room beyond the bed. It’s important that you always leave your child’s bed in place so that this safety feature isn’t compromised.

The Logistics Center (TLC) is staffed by specially trained emergency medical technicians (EMTs or paramedics) who monitor patients in inpatient rooms 24 hours a day, 7 days a week. These paramedics
have access to each inpatient’s electronic health record. These records incorporate all relevant patient information — lab work, patient history, specialty clinic reports — which paramedics use to spot trends and identify problems. Using special monitors, the EMTs can monitor patients’ cardiac and respiratory rhythm analyses. If anything appears out-of-the-ordinary on the monitors, they can remotely “enter” the room with audio and video feeds to better assess your child until the care team arrives in the room. They have the ability to track and monitor all of our clinical systems from a singular location. TLC acts as the eyes and ears of the nurses when they can’t be at your child’s bedside.

 
What Are Daily "Rounds"?

Teaching hospitals offer patients the highest quality of care with the most up-to-date treatments available. Because our hospitals serve as teaching hospitals, your child’s care team includes attending physicians (doctors with all of the required education and certifications) and physicians-in-training.

This means you’ll see more care providers during daily morning “rounds.” This is typically a time for your medical team to go over your child’s care — discussing treatment plans and getting updates from the nursing staff. This is a great time for you to ask questions, address concerns and offer input.

“Family-centered rounds” are a big part of the Nemours commitment to family-centered care. Our family-centered rounds program actively includes our patients and families in team rounds, making you part of the entire care conversation and medical decision-making. Ask your care team how you can get involved.

 
How Can I Stay in Touch Through Technology?

Having access to the outside world can help make hospital stays — both short and long — a little easier for you, your child and your concerned family members and friends. Here are some digital conveniences that may help:

  • CaringBridge.org: This free Internet service lets you build a personalized website about your child’s care and condition. That way, you can share information and updates with friends and family — and let them post well-wishes. Learn More »
  • eCards: Quickly brighten the day of a loved one by sending them a FREE eCard. Pick from dozens of designs that will be hand-delivered to your child while in the hospital. Send an eCard »
  • GetWell Town: In addition to offering one-touch access to the internet, this program turns your in-room television into an interactive resource directly at the bedside. The GetWellNetwork offers interactive communication with hospital staff, entertainment, as well as medical and educational services and programs (brought to you through a partnership with Nemours’ experts at KidsHealth).
  • KINfolk: If you need a laptop computer during your stay, KINfolk can deliver one to your room. Ask your nurse for more information.
 
How Can I Prepare My Child for a Hospital Stay?

When you know ahead of time your child will have an overnight (inpatient) hospital visit, being prepared can help ease some of the anxiety — for both you and your child.

Here are a few helpful tips:
  • Take time to understand everything you can about your child’s condition, and talk to your doctor about specific tests and procedures your child may have.
  • Tell your child age-appropriate details about why an overnight hospital stay is required, and how he or she might feel during and after a test or procedure.
  • Discuss the other patients your child may meet, some who may be very ill.
  • Talk about caregiver roles, including the different kinds of physicians your child might meet, nurses’ duties, and other specialists who could be part of your hospital care team.
  • Don’t forget to care for yourself. Children look to adults for reassurance, and when we’re calm and confident, they will be, too. Get more specific information about your visit at your Nemours pediatric hospital location.

Helpful Resources

Download these useful guides:

For more information about preparing for your child’s overnight hospital stay, check out these articles from Nemours’ experts at KidsHealth.org:

Online Medical Records

Access to your child's medical record using a computer or mobile device to:

  • request an appointment
  • renew prescriptions
  • communicate with your child's medical provider
  • view and print select medical information

Sign In »  |  Learn More »

Opening October 2014: Our New Hospital Expansion

Learn more about the amenities you can expect when we open our new, state-of-the-art hospital expansion.

Learn More »


*Once they receive a badge, parents, guardians and other identified family care providers or visitors are welcome in the hospital 24 hours a day, 7 days a week (in accordance with patient and family preferences and the clinical judgment of the patient’s care team).