For Appointments

(800) 416-4441

Appointment Information

International
Patients

+1 (302) 651-4993


For Health Professionals

Refer a Patient: (800) 416-4441
Admissions: (302) 651-4199
Learn About Patient Referrals »

KidsHealth form Nemours

Information About Ebola

What Parents Need to Know

Learn what Ebola is, when it is contagious and what signs and symptoms to look for.

Learn About Ebola From KidsHealth.org »

Areas of Excellence in Pediatric Care

Nemours/Alfred I. duPont Hospital for Children

1600 Rockland Road, Wilmington, DE 19803 | Get Map & Directions »
Information: (302) 651-4000 | Visiting Hours: 24 hours a day, 7 days a week*


Areas of Excellence

Ranked among the best children’s hospitals in the nation by U.S. News & World Report, we were also awarded the elite distinction as a 2012 Leapfrog Group Top Children's Hospital, making us one of the safest children’s hospitals in the country. Throughout all of our specialty areas, we’ve assembled superior expertise among family-centered teams — to help tackle many of the toughest challenges kids can face.

Making an Appointment

Call (302) 651-4200 or (800) 416-4441

You can make an appointment for pediatric primary care visits or any of our pediatric specialty care clinics located around the hospital. To make an appointment for specialty services at the hospital, call (302) 651-4200 or (800) 416-4441.

When you call, we’ll pre-register your child, collecting information such as:

  • your child’s name and address
  • your child's date of birth
  • your health insurance or Medicaid information
  • parent phone numbers (home and cell)
  • primary care physician/referring physician contact information (if needed)
  • pharmacy preference

At Your Appointment

Please arrive 15 minutes before your appointment so we'll have plenty of time to register your child in our system.

 
What to Bring
Please be sure to bring the following items:
  • your photo ID
  • insurance and/or Medicaid cards
  • referral from your referring physician (if required by your insurance)
  • co-payment, if applicable
  • legal guardianship or custody papers if you are not the patient’s parent
If available, please provide:
  • preferred pharmacy contact information
  • names and dosages of all medications your child is taking (including over-the-counter medications)
  • name and number of your primary care physician
  • parent (and child’s) social security numbers
  • parent work information (address, telephone numbers)
  • immigration information (if your child was not born in the United States)
  • list of prior immunizations
 
Forms & Resources
Returning Patients
Resources for Patients & Families
 
Primary Care Appointments

First Floor, Green Module
Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (302) 651-5245

Our primary care office located within the hospital operates like any other pediatricians’ office. The only difference is that, here, resident physicians (doctors in training) provide primary care services for newborns to teens under the supervision of attending physicians (doctors with all the required education and certifications). That means even more people are part of your child’s primary care team.

You don’t need a referral to make an appointment — just call our office. If your child is a patient at the practice, our nurses are also available after-hours to address your questions and concerns.

Directions for Primary Care Appointments

When you enter through the main gate on Children's Drive, follow directional signs to the Outpatient Entrance (by the playground). Courtesy valet service is available Monday–Friday, or you may park in the nearby surface parking lots. Walk through the Outpatient Lobby and make a left, followed by a sharp right (after the outpatient lab). The Green Module will be on your right.

If you need help, one of our patient representatives at the front desks in the Outpatient Lobby can help you find where you need to go.

Learn About Our Primary Care Services for Children »

 
Specialty Care Visits

Located in various medical departments throughout the hospital
Hours: Monday–Friday, 8 a.m. to 5 p.m.;
Certain specialties offer evening and weekend hours (call to inquire)
Phone: (302) 651-4200 or (800) 416-4441

Within the walls of duPont Hospital for Children, we also provide onsite outpatient specialty care for newborns, babies, children and teens for more than 30 pediatric specialties.

Directions for Specialty Care Appointments

When you enter through the main gate on Children’s Drive, follow directional signs to the Outpatient Entrance (by the playground). Courtesy valet service is available Monday–Friday, or you may park in the nearby surface parking lots. Once inside the Outpatient Lobby, go to one of the front desks, where one of our patient representatives will be able to help you find out where you need to go Monday–Friday, 7 a.m. to 7 p.m.; and Saturday, 7:30 a.m. to 1:30 p.m.

See a Full Listing of Our Medical Services »

 
Same-Day Surgical Procedures

Second Floor, Surgical Services
Phone: (302) 651-4000

For children who need same-day outpatient procedures, our Nemours Surgical Care Center (located on the second floor of the hospital) offers the convenience and ease of a state-of-the-art surgical center, staffed by our experienced, caring team who know how to help kids – and parents – feel comfortable.

Directions for Same-Day Surgical Procedures

For surgeries scheduled at Nemours/Alfred I. duPont Hospital for Children, families are encouraged to access the Hospital Entrance. To do this, proceed through the main gate at Children’s Drive and follow the signs to the Hospital Entrance.

  • Free Underground Parking: For your convenience, we have a free underground parking facility with 188 parking spaces reserved for families. Take the garage elevator to the Anthony N. Fusco, Sr. Atrium on the main floor of the hospital and check in at the Welcome Center. Take the public elevator from the Atrium to the 2nd floor. Turn right as you exit the elevator and turn right again down the hallway. Follow signs for Surgery Check-In.
  • Free Aboveground Parking: If you park in one of the aboveground lots, head to the Hospital Entrance. Inside the Hospital Entrance, walk across the Anthony N. Fusco, Sr. Atrium to the hospital elevators. These elevators will be between the Nemours Safety and Wellness Store on your left and the Welcome Center on your right. Go to the 2nd floor. As you exit these elevators, make a sharp right and travel straight down the hallway to Surgery Check-In.

Learn More About Surgery at duPont Hospital for Children »

 
Outpatient Pharmacy

Located near the Outpatient Lobby
Hours: Monday–Friday, 9 a.m. to 5:30 p.m.
Phone: (302) 651-4649
Fax: (302) 651-4974

Do you have prescriptions that need to be filled after an appointment or after your child is discharged from the hospital? For your convenience, duPont Hospital for Children offers a newly renovated on-site outpatient pharmacy where you can fill prescriptions and purchase many basic over-the-counter medicines and supplies. Shop for reasonably-priced vitamins, pain relievers, cold and allergy medicines, first-aid items, and more. We accept most insurance plans — just show your insurance card when you place a prescription order.

Directions for the Outpatient Pharmacy

Use the Outpatient Entrance near the playground. Go through the Outpatient Lobby and make a left. The Outpatient Pharmacy will be on your left.

 
Saturday MRIs

In addition to weekday hours, magnetic resonance imaging (MRI) tests can also be performed on Saturdays from 7:30 a.m. to 1:30 p.m.

Directions for Saturday MRIs

When you enter through the main gate on Children’s Drive, follow directional signs to the Outpatient Entrance (by the playground). You may park in the nearby surface parking lots (valet service is not available on the weekends). Once inside the Outpatient Lobby, go to one of the front desks, where one of our patient representatives will help you find out where you need to go on Saturdays, 7:30 a.m.-1:30 p.m.

After 1:30 p.m. on Saturdays, follow signs to the Hospital Entrance and park in the underground parking garage. Take the garage elevator to the Anthony N. Fusco, Sr. Atrium on the hospital’s main floor. The Welcome Center staff will direct you to the MRI suite.

Exceptional Expertise

We’ve earned the prestigious Magnet® Designation for nursing excellence. Plus, our board-certified physicians are named, year after year, as some of the Best Doctors in America®.


*Once they receive a badge, parents, guardians and other identified family care providers or visitors are welcome in the hospital 24 hours a day, 7 days a week (in accordance with patient and family preferences and the clinical judgment of the patient’s care team).