“Dr. Napoli has been absolutely remarkable throughout this entire journey,” says Jessy. “He made our child complete! We are forever indebted to him. His staff and the cleft palate team as a whole have been so wonderful to us. The care and support that we have received has been amazing. They have exceeded our expectations”
When asked to compare her experiences elsewhere, Jessy continues: “We did briefly consider other hospitals, simply because of the closer proximity to our home. In the end, we decided that our son would receive the best care if we went to Nemours. We felt that, at Nemours, he wouldn't get lost in the shuffle of other "more priority or severe" cases. And, there are no parking hassles, traffic backups, and one-way streets like we would have had if we chose another hospital.
“Prior to coming to Nemours, we had been with a pediatrician’s office for two years. Even after two years, the staff at this location did not even know our child's name. But the personalized care and attention we receive at Nemours is truly remarkable. Since our experience at Nemours, we recommend Nemours to everyone.”
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