Locations & Facilities

Nemours Center for Cancer and Blood Disorders

The Nemours Center for Cancer and Blood Disorders (or “NCCBD,” for short) isn’t a single “place,” but an established, comprehensive multisite pediatric oncology and hematology program that includes four main Nemours locations throughout Florida (Jacksonville, Orlando and Pensacola) and the Delaware Valley (Wilmington, Del.).

All of our locations are active members of the Children’s Oncology Group (or “COG”), a clinical trials organization supported by the National Cancer Institute and the largest organization in the world dedicated to childhood and adolescent cancer research. And we’re proud to be one of only two designated pediatric National Cancer Institute Community Oncology Research Programs (or “NCORP”) in the country.

Our collaborative center allows renowned and highly skilled Nemours pediatric oncology and hematology specialists and researchers to pool resources, expertise and experience to discover new ways to prevent, diagnose and successfully treat childhood cancer and blood disorders using the very latest information and technology available.

Our Established Program Reaches Your Communities

 
Who We Are: Our Strength in Numbers

The NCCBD provides children and families across the globe with compassionate, family- and patient-centered care, personalized clinical services, education and support programs, and advanced research and participation in clinical trials. We also affiliate with some of the world’s leaders in oncology and hematology care, fostering a shared commitment to finding treatments and cures for pediatric cancer and blood disorders with fewer side effects.

Many of our childhood cancer and blood disorder specialists are recognized as some of the best in the nation, with program outcomes and quality measures that rank in the top 50 children’s hospitals for cancer care (Nemours/Alfred I. duPont Hospital for Children, Wilmington, Del., U.S. News & World Report®). Together, we do everything in our power to give your child the very best chance for a long and fulfilling life.

 
Highlights of Our Care
Collectively, our program highlights include:
  • board-certified, internationally and nationally respected pediatric oncologists, hematologists, radiation oncologists, surgeons (general surgeons and specialists such as neurosurgeons, orthopedic surgeons, urologic surgeons), transplant surgeons and other pediatric specialists
  • one of only two pediatric National Cancer Institute Community Oncology Research Programs (NCORP) in the nation, which helps us to promote clinical trials within the communities we serve, and links cancer study and treatment efforts throughout our NCCBD locations
  • leadership in the Cancer Oncology Group (COG), an organization committed entirely to pediatric cancer research. We’re also among the leaders in COG for symptom prevention and symptom management research for children undergoing treatment for cancer.
  • designation as a Center of Biomedical Research Excellence (COBRE) by the National Institutes of Health (for a project called the “Delaware Comprehensive Sickle Cell Research Center”)
  • collaboration with Nemours doctors and scientists from our research arms — the Nemours Center for Childhood Cancer Research and the Comprehensive Sickle Cell Research Program — bringing research breakthroughs to clinical care faster
  • participation in the national tumor registry by collecting and sharing information about cancer types, stages, treatment results and lifelong follow-up to assist in producing better outcomes for our patients as well as children all over the world
 
Groundbreaking Research

The Nemours Center for Cancer and Blood Disorders includes pediatric cancer research programs at Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del., Thomas Jefferson University in Philadelphia, Nemours Children’s Hospital in Orlando, Nemours Children’s Specialty Care in Jacksonville, Fla. and Nemours Children's Clinic in Pensacola, Fla.

The goal of our research work in childhood cancer and blood disorders is to find the most effective treatments and, ultimately, cures. To do that, we participate in Children’s Oncology Group (COG) clinical trials and investigator-initiated studies with collaboration among our clinicians, pediatric oncology and hematology specialists and scientists. At any one time, we may be involved in approximately 100 COG and 25 non-COG studies and around 100 industry-sponsored clinical trials. We also conduct additional studies of our own in our various research labs in the Delaware Valley and Florida.


Learn More About NCCBD Research »

 
Leading the Way in Electronic Health Records

Nemours is an acknowledged leader in the use of computer technology to store health information. We’re among the elite 1 percent of U.S. hospitals to have implemented an electronic health record (or "EHR") and to have received the Healthcare Information and Management Systems Society Stage 7 Award for reaching the highest level of EHR adoption.

Our care teams can view records from anywhere through a virtually paperless, efficient system that respects confidentiality and protects privacy. This means your child’s medical history — including test results, medications and allergies — is immediately available for providers who are part of our system, which decreases the chance for error and testing duplication.

Easy Electronic Access for Community Physicians

Your child’s entire medical record is also integrated into NemoursLink, our electronic health records system for caregivers outside of Nemours. It’s a secure, online environment that connects all phases of care for your child — as an inpatient, outpatient, at home and at the referring physician's office. That means everyone who cares for your child (whether they’re at a Nemours office or outside of our system) can be on the same page about your child’s care at the same time.

Easy Electronic Access for School Nurses

At certain Nemours locations, public school nurses who are licensed health care providers can be an active part of your child’s care team. With your permission, they can access current medical information such as medications, diagnosis information, treatment plans and care instructions to help them provide better care while your child is in school.
Learn More About the Student Health Collaboration in Delaware »

Easy Electronic Access for You

For our patients and families, MyNemours is your secure, personalized, online and mobile access to select areas of your child’s medical record, including test results. It’s also your key to direct, confidential electronic communication with your child’s Nemours medical providers.

View Videos

See how our comprehensive care and research impact the children and families we treat: 

Cancer and Blood Disorders Care in the Delaware Valley

The Nemours Center for Cancer and Blood Disorders (NCCBD) in the Delaware Valley provides some of the country’s very best care to children with cancer and blood disorders at our main location in the Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del. Recognized by U.S. News & World Report® as one of the nation's Best Children's Hospitals in pediatric oncology, duPont Hospital for Children is ranked nationally in the 93rd percentile for satisfaction with overall care compared to all other children’s hospitals. As an awarded Nurse Magnet facility, we also attract and keep the very best and brightest nurses.

With some of the Best Doctors in America®, we offer comprehensive programs and treatments, including blood and bone marrow transplantation, neuro-oncology and surgery, plus support services and amenities designed to make your child and family feel right at home from diagnosis to treatment — and beyond.

Learn More About Our Center in Our Annual Report »


Convenient, Collaborative, Comprehensive Care

We also offer additional treatments and services at locations throughout the Delaware Valley. Christiana Care Health System provides pediatric radiation oncology care for our patients at the Helen F. Graham Cancer Center (a National Cancer Institute-selected Community Cancer Center in Newark, Del.), while complex interventional radiology services are offered at both Christiana Hospital (in Newark, Del.)  and Thomas Jefferson University Hospitals (in Philadelphia). And for your convenience, we also provide pediatric hematology/oncology care at our satellite Nemours duPont Pediatrics locations in Voorhees, N.J., and  Philadelphia, Pa.

In addition to pediatric hematology and oncology care, we offer pediatric specialty care for more than 30 other medical specialties, from the routine to the extremely complex.


Excellence in Pediatric Hematology and Oncology Care

Together with our affiliates, we provide a variety of specialty oncology and hematology programs and treatments for children throughout the region.

Specialized Programs and Services

 
Blood and Bone Marrow Transplantation Program

Through the Nemours Center for Cancer and Blood Disorders, our pediatric blood and bone marrow transplant specialists offer families the hope of a potential cure for a wide range of diseases, including cancers (such as leukemia, lymphoma and solid tumors), blood disorders, immune system diseases and many inherited genetic diseases and bone marrow failure syndromes.

The blood and bone marrow transplant program (also called "BBMT" or "stem cell transplant") at duPont Hospital for Children is an internationally recognized program accredited by the Foundation for the Accreditation of Cellular Therapy (or “FACT”) — meaning that we meet or exceed the most rigorous standards in every aspect of stem cell therapy, from patient care to laboratory practices.

Designated transplant center by the National Marrow Donor Program, our facility also has been recognized as a “Center of Excellence” by many insurance providers. We also have an on-site stem cell lab responsible for labeling, processing, storing and distributing cellular therapy products.

Our BBMT program performs all types of transplants with all types of donors — with excellent outcomes.


Learn More About Blood and Bone Marrow Transplantation »

 
Neuro-Oncology Program

This multidisciplinary (coordinated) program provides state-of-the-art diagnosis and treatment for primary brain tumors, metastatic tumors (cancer that has spread) and other neurological complications of cancer. To ensure our patients have access to the foremost minds in pediatric oncology, our teams participate in a shared tumor board via videoconferencing with NCCBD sites and affiliates in Delaware and Florida to discuss individual cancer cases and treatments.

At duPont Hospital for Children, we offer:
  • advanced neuroimaging services to assist in accurate and early diagnosis
  • close collaboration with neurosurgeons and highly specialized pediatric radiologists and pathologists (specialists who diagnose diseases by examining body tissues, fluids and organs) early on in a child’s diagnosis and treatment planning
  • additional services and care from specialists in pediatric neuropsychology (cognitive functioning), physical rehabilitation (physical and occupational therapy), speech and language therapy and more
 
Pediatric Oncology Surgery Program

Our highly skilled pediatric surgeons at duPont Hospital for Children have been selected as some of the "Best Doctors in America®." Our pediatric surgical center staff also includes pediatric anesthesiologists, surgical nurse practitioners and nurses — who understand both the physical and emotional needs of a child getting an operation and that any kind of surgery can be scary for kids and their families.

Our pediatric surgery program is led by renowned pediatric general surgeons with special expertise in oncology (some of whom are also members of the Children’s Oncology Group). We provide general and thoracic, minimally invasive and open surgical procedures for tumors and conditions or complications resulting from cancer and blood disorders.

We also offer specialty surgical services in:

Learn More About Pediatric Surgery »

 
Hemophilia Clinic

Tremendous advances have been made in the treatment of hemophilia. Now, most patients can lead full, healthy lives with careful management of their condition. At the Nemours Center for Cancer and Blood Disorders, we provide comprehensive care and education to children diagnosed with a bleeding disorder and their families.

Some of our hemophilia services include:
  • clotting factor concentrate, adding blood factors intravenously (either recombinant factors which are made in a lab or rarely, plasma-derived, or donated factors)
  • extensive education and training for home treatment and care
  • regular follow-up care to anticipate and treat symptoms over time
  • home management safety strategies for taking over-the-counter medicines, immunizations, participation in sports, dental work and more

Learn More About Hemophilia Care »

 
Sickle Cell Clinic

As a parent, hearing your child has sickle cell disease can be overwhelming. But with early diagnosis, progressive treatment and regular follow-up care, Nemours' board-certified pediatric hematologists — doctors who treat blood disorders — can help your child manage sickle cell anemia symptoms and live an active and productive life.

At the Nemours Center for Cancer and Blood Disorders, we offer comprehensive pediatric sickle cell care on-site at duPont Hospital for Children, as well as at our various satellite Nemours duPont Pediatrics locations (in Philadelphia as well as Voorhees, N.J.). Our Nemours Center for Cancer and Blood Disorders experts diagnose, treat and care for children with sickle cell disease.

We also provide:
  • care for children at risk for sickle cell complications (including stroke, recurring acute chest syndrome and chronic pain)
  • participation in clinical trials and research studies on sickle cell disease
  • transition to adult health care services
  • resources for families, support groups and community programming

Learn More About Sickle Cell Care »

 
Survivorship Program

The impact of cancer and cancer treatments often don’t end with the completion of chemotherapy. At the Nemours Center for Cancer and Blood Disorders, we will continue to support you and your child as you transition to well-child care.

Our Survivorship Program was designed to provide children and teens coming off of treatment with wellness teaching and resources to help them stay well the rest of their lives. We follow the Children’s Oncology Group (COG) long-term guidelines for childhood cancers by addressing the medical, quality of life and educational issues that may result from the condition and/or treatment. That means we offer survivors ongoing follow-up medical care and monitoring as your child or teen grows and develops, and also help patients and families maintain ongoing access to the oncologists and nurse practitioners for any questions or concerns that might arise.


Treatments We Offer

 
Chemotherapy

At the Nemours Center for Cancer and Blood Disorders, we want every child to have access to the most effective and state-of-the-art therapies in a safe and comfortable environment. We offer innovative chemotherapy treatments for pediatric cancers and blood disorders and participate in a number of different clinical trials to find the most effective targeted chemotherapy protocols for malignant (cancerous) diseases.

We also provide chemotherapy treatment for nonmalignant autoimmune and inflammatory disorders in a kid-friendly infusion suite that features television, gaming systems and toys, dedicated space for teenagers and a beautiful view to the outside.


Learn More About Chemotherapy »

 
Radiation Therapy

Radiation treatment can be difficult. At the Nemours Center for Cancer and Blood Disorders, we will ensure that you and your child have all the information you need to plan for therapy and all the support you need to be comfortable throughout treatment.

We participate in the radiation oncology program through our affiliate, Christiana Care Health System and its Helen F. Graham Cancer Center in Newark, Del. This National Cancer Institute-selected Community Cancer Center is led by a pediatric radiation oncologist who participates in co-operative group clinical trials and also takes part in our Nemours Tumor Board (where pediatric oncologists and other Nemours specialists representing various medical disciplines in the Delaware Valley and throughout Florida gather to discuss complex cancer cases).


Learn More About Radiation Therapy »

 
Immunotherapy

Immunotherapy (also known as "targeted therapy" or "biotherapy") is a promising cancer treatment that stimulates a patient’s immune system so that it’s better able to fight disease. Children often receive immunotherapy in conjunction with more established cancer treatments, such as chemotherapy and radiation.

The Nemours Center for Cancer and Blood Disorders offers immunologic and biologic therapies that are targeted to initiate and improve the body’s natural defenses against disease. Through clinical trials, our specialists and researchers in immunotherapeutic and genomic medicine work together to investigate and develop more effective ways to cure advanced and aggressive childhood cancers and rare disorders, and also to reduce the toxicity of other treatments.


Learn More About Immunotherapy »

 
Other Treatments We Offer
  • blood transfusions
  • cryotherapy
  • clotting factor concentrate
  • granulocyte colony stimulating factor (G-CSF)
  • hydroxyura therapy
  • iron chelation
  • laser therapy
  • radiofrequency tumor ablation
  • targeted drug therapies (gene therapy)
  • thermotherapy

Related Medical Care and Services

 
Physical Medicine and Rehabilitation (Occupational and Physical Therapies)

All of our therapy and rehabilitation facilities have been recognized as among the best, and are accredited by the Commission on Accreditation of Rehabilitation Facilities International (CARF), an independent, not-for-profit family of organizations that provides accreditation in the field. Our occupational and physical therapists may work with your child to improve specific function and motor skills. Keeping the body moving also can be very therapeutic for kids who are anxious or depressed about their illness and hospitalization.

Therapies can be delivered in a variety of settings, including at your child’s bedside when possible. If your child is able to leave the oncology unit for therapy, we have even more offerings with a wide variety of equipment in our inpatient and outpatient therapy gyms, including the:

  • sports medicine gym, the region's largest pediatric sports medicine facility, which offers additional fitness equipment, weight training and rehabilitation equipment, plus an indoor track and basketball court
  • pediatric indoor therapy pool, the largest of its kind in the tri-state area

Learn More About Physical Medicine and Rehabilitation »

 
Speech and Language Therapy

For infants, children or teens with cancer or blood disorders, speech and language therapy (also called "SLP" or "speech and language pathology") can help with swallowing and feeding issues that may arise, from the condition or the treatment, such as anatomical problems, sensory impairment or behavioral eating challenges. Speech and language therapy can also help kids who have problems with articulation, auditory processing and reading comprehension.


Learn More About Speech and Language Therapy »

 
Nutrition and Diet

Our certified clinical nutritionists provide evaluation and assessment of your child’s nutritional needs to maximize strength and health during treatment and after. We’ll work closely with you and your child as appropriate to create a workable nutrition plan, including specific recipes and supplements, that you can manage at the hospital, home and school. Also, if needed, we can help your child overcome nausea, mouth pain and loss of appetite that can sometimes result during treatment.


Learn More About Nutrition »

 
Palliative Care and Symptom/Pain Management

Pediatric palliative and supportive care focuses on relieving pain and other symptoms to enhance the quality of life of children with acute (or short-term) pain from treatments or surgery, and also ease pain or discomfort resulting from severe, life-limiting or life-threatening conditions. Our goal with these medical practices is to use the least amount of narcotic medicines possible to relieve your child’s pain, and to bring your child hope for brighter days ahead. We prescribe regional pain blocks, physical therapy, cognitive behavioral therapy and alternative therapies, such as nutrition supplements and biofeedback (which trains the mind to control pain).


Learn More About Palliative and Supportive Care »

 
Integrative Medicine Therapies

Integrative medicine services work in conjunction with your child’s medical care. Sometimes referred to as "complementary" or "whole-child" medicine, our integrative medicine specialists will develop a balanced outpatient and/or inpatient plan to help reduce pain and anxiety, and help kids feel better physically and emotionally. We may prescribe yoga, massage, healing touch, art therapy, hydro-therapy and/or acupuncture (among many other treatments) for whole-child wellness of mind, body and spirit. Many of our services are available to families as well.


Learn More About Integrative Medicine »

 
Radiology (Medical Imaging)

Nemours, as a whole, has combined our pediatric radiology groups in Delaware and Florida into one integrated system, offering families the benefit of the experience and commitment of all of our board-certified pediatric radiologists. Your child’s scan can be shared and read by our specialists in an instant, anywhere, anytime.

Radiology (also called “medical imaging”) allows doctors to use a variety of noninvasive tests (when no instrument is inserted inside the body) to "see" the bones and organs using X-ray, CT (or “CAT”) scan, MRI (magnetic resonance imaging) and ultrasound. These studies are performed by our team of experts who are specially trained to work with children, using pediatric radiology equipment that's designed or adapted to meet your child's needs.

Our radiology teams are experienced in providing distraction, comfort and relaxation strategies for kids. Sedation and anesthesia are also available for all radiology services as needed.

For your child’s safety, Nemours has pledged our commitment to the "Image Gently" campaign of the Alliance for Radiation Safety in Pediatric Imaging. That means our pediatric radiology team is thoroughly committed to limiting your child’s radiation exposure by using the lowest dose necessary to get an accurate image during any type of medical imaging.


Learn More About Radiology (Medical Imaging) »

 
Interventional Radiology

Pediatric interventional radiology (also known as “image-guided therapy”) involves using medical imaging techniques to guide our experts as they perform procedures to diagnose and treat vascular anomalies (problems with blood and lymph vessels), structural problems and tumors — without children having to go through traditional surgical procedures. The area’s only dual-trained group of pediatric radiologists (board-certified and trained in pediatric diagnostic radiology and pediatric interventional radiology), our team can also provide advanced, image-guided and extremely precise radiofrequency ablation and laser therapy to destroy tumors with reduced risk of damaging nearby healthy tissue.

At Nemours, we’re at the forefront of using minimally-invasive pediatric procedures to achieve the most effective treatments with the least invasive methods possible. In this way, we can help minimize your child’s discomfort, enhance healing and reduce the length of time in the hospital.


Learn More About Interventional Radiology »

 
Medical Genetic Research and Consultation

Nemours/Alfred I. duPont Hospital for Children has a long tradition of outstanding diagnostic and clinical genetics services. We’re here to help you identify potential genetic predispositions for cancer and sickle cell disorders. Genetic counseling and diagnostic testing directed by a board-certified pediatric geneticist are available.


Learn More About Genetics »


Family-Centered Spaces, Services and Amenities

The Nemours/Alfred I. duPont Hospital for Children’s health campus combines state-of-the-art inpatient and outpatient facilities designed to care exclusively for infants, kids and teens with all types of oncology and hematology conditions. The 2014 opening of our five-story expansion increased our capabilities to provide care and comfort for families.

Most of our cancer and blood disorders care is located on the third floor of our hospital where we have a special pediatric oncology inpatient hospital unit, a blood and bone marrow transplant unit and a Day Therapy Suite, where we provide chemotherapy, blood products and other treatments for outpatients. The suite offers convenient hours and private infusion areas, private rooms, toys, games, and arts and crafts — with child-sized furniture for playtime, as well as large, comfortable areas for rest in a bright, open area overlooking the hospital’s grounds.

Our Oncology and Hematology Facility

 
Convenient, Serene Location

We’re conveniently located just off of I-95, about 45 minutes from Philadelphia and Camden, N.J., 90 minutes from Baltimore, and 2.5 hours from both Washington, D.C. and New York City. Nestled among 300 acres of beautifully landscaped gardens, lush lawns and fresh air, you can take advantage of the healing power of nature. Parking is free and we even offer complimentary valet service.

In addition, there are rooms with lifts and other features to accommodate kids with special needs.

 
Family-Friendly Amenities
  • private patient rooms overlooking beautifully landscaped grounds and green spaces
  • washer and dryer, serenity room and playroom on every unit
  • a soaring, five-story atrium with natural sunlight
  • new dining area, Internet café, and bagel shop
  • new gift shop and safety store
  • interactive Discovery Zone wall for kids
  • rooftop Healing Garden for quiet reflection
  • 188 underground parking spaces
  • pocket parks, solariums and family lounges to provide places for parents and kids to be together
  • kitchenettes
  • library for reading materials and DVDs
  • business center including a copier, fax machine, computers and printers
  • three sleep rooms, each containing a full-sized bed
  • exercise equipment for children and their families on the Blood and Bone Marrow Transplant (BBMT) unit
  • a kid-friendly Day Therapy Suite with private rooms and infusion areas, a TV, gaming systems and toys, plus dedicated space for teens
  • on-site pharmacy
  • playground
  • nondenominational chapel and pastoral care
  • indoor therapy pool (the only one of its kind in the region)
  • sibling support and activities (using a grant from LIVESTRONG for the SuperSibs! program)
  • GetWellNetwork in every room — a touch screen or other wireless device allows kids to watch TV, surf the Web, check emails, play music and games, learn about the hospital health care team, and watch videos from Nemours’ KidsHealth.org about what to expect from their condition and treatment

At duPont Hospital for Children, there are also no visiting hours for parents and legal guardians. You can stay with your child 24 hours a day, seven days a week. You can also designate other "partners in care" who can be here with your child as well — any day, any time — to provide support and promote healing.

We designed our cancer and blood disorders treatment services and hospital experience to keep you near your child, to relieve anxiety and fear, and to make you and your family as comfortable as possible. We’ll do our best to address your physical, emotional, spiritual and social needs so you can focus on helping your child get well.


Learn More About All of Our Hospital Amenities »

 
Expanded Emergency Capabilities

We’ve expanded our Emergency Department from 29 to 44 bays, featuring a "Fast Track" unit where children with minor injuries and illnesses can be seen quickly and return home. And there are now two fully equipped trauma rooms for life-threatening injuries and quick access to ambulances, helicopters, medical imaging, operating rooms and intensive care units to provide seamless expert care.

This is all in addition to the expert emergency care we already provide as Delaware’s only Level 1 Pediatric Trauma Center.


Staying Overnight at Our Hospital

 
Patient Rooms

Our patient rooms are built for comfort — and privacy. They’re all single-bed rooms with private bathrooms and sleeping accommodations, so that families can stay close by and be a part of the healing process.

Also, each patient room has:
  • comfortable overnight sleeping accommodations for a parent
  • natural sunlight and a view to the outside in every room
  • accommodations for special needs families (featuring special equipment and space)
  • refrigerator and closets
  • two TVs — one for patient and one for family
  • shower for patient and family use
  • GetWellNetwork interactive television that’s uniquely based on your child’s age, medical condition and more, and allows your child to watch TV, surf the Web, check email, play music and games, learn about your Nemours health care team, and watch educational video programs (produced by Nemours) about your child’s condition and treatment

On every floor, we also have serenity rooms, playrooms, laundry facilities and a kitchenette for families staying with us.


Learn More About Our Hospital and Local Amenities »

 
Family Resource Center

Location: Third floor
Hours: 24 hours a day, 7 days a week

If you need a place to relax, unwind or just take a moment for yourself during your child’s hospitalization, visit the Family Resource Center and Ronald McDonald Family Room, located on the third floor of the hospital. Thanks to this joint project of duPont Hospital for Children and the Ronald McDonald House of Delaware, you can enjoy access to:

  • kitchenette with microwave to make snacks or a light meal
  • laundry facilities
  • computers
  • telephones (with free long distance)
  • fax machine, copier, printers
  • free Internet access and wireless service
  • low-cost vending machines
  • library with books and periodicals
  • comfortable bathroom and shower facilities
  • three quiet sleep rooms (reserve by contacting the social worker assigned to your child’s unit)

The Family Resource Center also features an education area, available by appointment, where you can learn skills necessary to care for your child’s special medical needs.

 
Inpatient and Outpatient Pharmacies

The hospital staffs the oncology unit with dedicated pharmacists who ensure the accurate and timely delivery of medications and chemotherapy products to all of our children receiving treatment. We also work on new drugs and drug combinations as part of our participation in national clinical trials.

Outpatient Pharmacy

Location: near the Emergency Department
Hours: Monday–Friday, 9 a.m. to 5:30 p.m.
Phone: (302) 651-4649
Fax: (302) 651-4974

For your convenience, we also offer an on-site outpatient pharmacy where you can fill prescriptions and purchase many basic over-the-counter medicines and supplies after outpatient appointments or when your child is discharged. We accept most insurance plans — just show your insurance card when you place a prescription order.

 
Ronald McDonald House of Delaware

1901 Rockland Road
Wilmington, DE 19803
Phone: (302) 656-4847 (HUGS)

If your child is staying with us for a while, your Nemours team can help your family secure accommodations at the Ronald McDonald House of Delaware, located on our campus. The Ronald McDonald House is a safe, affordable home away from home that features:

  • private bedrooms and bathrooms
  • wheelchair-accessible rooms
  • five kitchen stations
  • fitness center
  • computers and wireless Internet access
  • teen room and play rooms
  • laundry facilities
  • library
  • state-of-the-art media room
  • outside playground
  • activities (like movie night, arts and crafts for children and adults, and pet therapy with certified pet therapy dogs)
  • free cooked dinners for families

For your convenience, there’s shuttle transportation to and from and the Ronald McDonald House.


Read Complete Scheduling Instructions »

 
Advanced Technology to Support Our Care

We use advanced technology to care for patient safety and security, and your peace of mind.

For instance, we utilize:
  • Voalte Smartphones — similar to a smartphone for personal use, our staff use these devices to keep our caregivers, including parents, connected at a moment’s notice while reducing the need for hospital-wide announcements
  • Care Compass Displays — digital monitors outside each patient room communicate messages about restrictions and requirements for visitors and care teams, and also displays information inside the patient room such as provider names, daily plan of care and other information
  • Clinical Logistics Center – paramedics monitor patient rooms 24 hours a day, so if your child is in distress they can communicate using an in-room speaker and, with permission, they can activate a camera as well
 
Family-Centered Care in Everything We Do

At duPont Hospital for Children, we recognize the importance of the family in the care and healing process. We understand that no one knows your child better than you do — and that you’re one of the most important members of your child’s care team. That’s why we make every effort to include you in the process and to create a close relationship built on mutual respect, collaboration and education.

Providing the right environment for our patients and their families is a critical part of successful outcomes. We follow measures of patient and family satisfaction closely to identify areas for improvement and ensure that we’re doing everything we can to put our patients and families at ease.

Here are some of the ways we provide family-centered care:
  • open family visiting policy in our inpatient unit
  • comfortable space to stay with your child overnight
  • participation in “team rounds” when the medical care team goes over your child’s care, discusses treatment plans and gets updates from the nursing staffparticipation in weekly “town hall” meetings for families staying with us long-term to discuss immediate ideas, concerns and questions that may come up from living in a communal or hospital-based environment participation in advisory councils to ensure your voice is heard in making a difference in our hospital operations, services and policies

Families who’ve walked in your shoes may be a source of comfort and information. We also can put you in touch with others who are willing to share their experiences to help offer some insights and support during your child’s diagnosis and treatment.


Patient and Visitors Guide (PDF) »


Education and Connection

 
Online Services

At Nemours, we offer multiple Web-based services to help you stay connected and learn about your child’s condition and treatment:

  • KidsHealth.org — the No. 1 most-visited children’s health website in the world, created by Nemours’ experts — you can find appropriate educational articles, animations and videos in your child’s electronic medical record
  • EmmiKids™ — an interactive Web-based tool that uses colorful animations to make complex information about procedures and medical conditions easy to understand — you’ll receive a special code so you can watch before select procedures
  • GetWell Town — an interactive education, entertainment and communication television network right at your child’s bedside; watch this demonstration video
  • Caring Bridge — a free website resource that offers a personal, private space for you to share your story with friends and family so they can get health updates, see photos, and show support by leaving messages in the online guestbook
  • eCards — create an email card that will be printed, folded, sealed and delivered to your child by a Nemours representative Monday–Friday, 9 a.m. to 5 p.m.
 
Laptop Lending Program and Internet Access

Provided by KINfolk

Phone: 53-5785 (from a hospital phone)

Being connected to friends and family is important during a hospital stay. If you don't have your own laptop computer, you can feel free to borrow one while your child's staying with us overnight — thanks to KINfolk, a nonprofit organization that provides free laptops/Internet access to hospitalized children across the country. Although we do lend computers to parents, we give priority to kid users.

Internet Access

In addition to laptops, duPont Hospital for Children has computers with an Internet connection in the Family Resource Center. We also provide free wireless access for your own personal electronic devices. Devices automatically connect to the Internet through our network — simply accept the Nemours wireless network agreement.

 
Family Advisory Councils

Oncology Family Advisory Council

Our Oncology Family Advisory Council is composed of families of patients with cancer and Nemours Associates (employees) interested in our cancer care. Together, these two groups discuss common questions and issues, and suggest meaningful improvements for the children we see and their families. Their suggestions help us tailor our services, streamline our processes, and enhance the family-centered care we provide.

Hospital Family Advisory Council

Phone: (302) 651-4014
Email: familyadvisory@Nemours.org
Download Our Brochure (PDF) »

We value your perspective as a parent of a child in our care, and welcome your advice and unique understanding of what it takes to help make your child’s hospital experience less stressful. Our Family Advisory Council (or "FAC") is made up of a diverse group of parents and Nemours Associates (employees) who play key roles in developing and enhancing our family-centered care.

Learn More About the Family Advisory Council »


Youth Advisory Council

Phone: (302) 651-4014
Email: youthadvisory@Nemours.org

The Youth Advisory Council (or "YAC") is made up an active group of kids who are current and previous patients and siblings who share their time and energy to help us focus even more closely on the special needs of the children and teens we serve. As a member, your child (age 10 to 18) can make a difference in the lives of kids on the same journey and have a real say in how we do things at duPont Hospital for Children by helping to shape our policies and services we offer.

Learn More About the Youth Advisory Council »

 
Language/Interpreter Services

Phone: (302) 651-4232 or (302) 651-4230

To make sure that you understand everything about your child’s care, we offer interpreter services for children and families who don’t speak English. We have compassionate, highly qualified foreign language interpreters in many languages, including Spanish, Russian and American Sign Language (ASL) available upon request. We also have a Language Line that allows caregivers to speak to you and your child through a telephone interpreter service. Nearly all foreign languages are represented.


Emotional Support and Healing

 
Child Life Program
Child Life Specialists

Location: Activities at your child’s bedside or in designated play areas
Phone: (302) 298-7047
Email: alaina.norvell@nemours.org

The Child Life program at duPont Hospital for Children helps patients and families cope with their illness, medical treatment, and the feelings that can come from hospitalization (such as loneliness and anxiety) through play, preparation, education and self-expression.

To do this, Child Life specialists provide:

  • education about how to cope with illness and hospitalization
  • emotional support during medical procedures
  • developmentally appropriate explanations to your child about the sequence, nature and reasons for exams, procedures and surgery
  • education, through medical play, to help your child understand, prepare and appropriately express their feelings
  • support for siblings to help them understand their brother or sister’s hospital stay

Child Life Play Spaces

Locations: Two on the third floor oncology inpatient unit
(one just for children undergoing blood and bone marrow transplant)
Hours: 24 hours a day, seven days a week

Places to Play
Our spaces are fun places made for patients and families to escape the stressors of the hospital. These are safe zones where kids can find normal play activities. There are two playrooms located on the oncology unit, with one just for our patients undergoing blood and bone marrow transplant care.

Please note that patients, siblings and visitors under 10 must be accompanied by an adult while they play.


Child Life Activity Center

Location: Third floor
Hours: Weekdays, 10 a.m. to 7:45 p.m.; Weekends, 11 a.m. to 5 p.m.

We also have a full Child Life Activity Center, located on the third floor of the hospital, just around the corner from the Family Resource Center. It’s a great place for kids and families to escape and unwind.

The center is also a safe haven away from medical procedures, equipment and exams, where specially trained Child Life specialists organize fun things to do such as:

  • arts and crafts projects
  • playing the piano
  • story time
  • toys and games
  • reading
  • cooking
  • and much more

Our Child Life specialists can also come to you — if you and your child would like a bedside visit from a Child Life specialist, simply ask your nurse to page us.


Learn More About Child Life »

 
Creative Therapies Through Child Life

Phone: (302) 298-7047
Email: alaina.norvell@nemours.org

Our Child Life department coordinates a variety of creative therapies for our patients.

Art Therapy

Our trained art therapist works with children to help express their emotions through art. Drawing, painting and other projects allow children to express any negative feelings (such as fear, sadness and pain), as well as positive feelings (including hope and love). The nonthreatening environment created by our therapists gives children the feeling of safety needed to express themselves through art. This service is available to children who are currently inpatients (staying with us overnight at the hospital).

Music Therapy

Music is an invaluable therapeutic tool. Our trained music therapist helps children express their feelings and emotions through singing and/or listening. It’s been proven that music therapy helps improve mood and decrease anxiety for hospitalized patients. This service is available to children who are currently inpatients (staying with us overnight at the hospital).

Beaded Journey

Child Life works with patients to commemorate the courage of each child undergoing oncology or hematology care. Beads are collected to mark each procedure or milestone the patients undertake. Each necklace is intended to be a reflection of the hard work, perseverance and determination of every child who walks through our doors.


Learn More About Child Life »

 
Animal Assisted Activities (Pet Therapy)

Phone: (302) 298-7047
Email: alaina.norvell@nemours.org

Our Child Life department brings in teams of certified pet handlers and their highly trained pets to hang out with us regularly, not only because it’s fun, but it helps children and families in so many ways.

It’s proven that animal-assisted activities can:
  • reduce stress
  • improve self-esteem
  • lower blood pressure
  • improve overall well-being

Learn More About Child Life »

 
Pastoral Care and Nondenominational Chapel
Pastoral Care Director, Cesar G. Espineda

Location: Meet in the chapel or anywhere in the hospital
Hours: Monday–Friday, 8 a.m. to 5 p.m.
(on-call 24 hours a day, seven days a week)
Phone: (302) 651-5063 or 53-5063 from a hospital phone
Email: Cesar.Espineda@Nemours.org

Nondenominational Chapel

Location: Hospital lobby near the gift shop
Hours: 24 hours a day, seven days a week

Our pastoral care team of chaplains, volunteers and interns offers spiritual and emotional care for people of all faiths. Or, they can connect you with a faith leader of your choice. Our nondenominational chapel is open to give you, your child and your family a place for respite, prayer, quiet meditation and reflection anytime of the day or night. Worship services (Interfaith Prayer Service, Protestant Communion Service and Roman Catholic Mass) take place in the chapel several times each week.


Learn More About Pastoral Care »

 
Psychology and Psychiatry (Behavioral Health)

From the start, our caring psychology, psychiatry and behavioral experts make sure your child and family understand what’s happening throughout the entire care process and help you cope with the diagnosis and the affects of the disease and treatment. Psychological services may include neurocognitive testing to look for any learning problems that may be related to treatment and address them as early as possible. Psychotherapy (individual, group and family setting) is also available to help your child and family adjust to treatment, manage pain, comply with taking medications and cope with depression and anxiety.


Learn More About Psychology and Psychology »

 
Sibling Support (SuperSibs)

Using a grant from LIVESTRONG, we have a program called “SuperSibs,” A nonprofit effort by the Alex’s Lemonade Stand Foundation, SuperSibs offers activities to support the siblings of children with cancer, who can often feel overwhelmed, angry, sad, scared and overlooked. The program works to address their emotional needs during their sibling’s diagnosis and treatment.

Please tell us about hematology and oncology support groups you may have, including contact information, meeting dates (if possible), who attends, etc.


Learn More About SuperSibs »


Help With Coordinating Your Child's Care

 
Hematology and Oncology Care Navigation and Coordination
 
Social Work

Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (302) 651-4230 or (302) 651-4232
Fax: (302) 651-5066

Social workers and mental health counselors provide compassionate, professional and culturally sensitive assistance to help children and families cope with illness, injury and disability. We help you deal with your child’s course of care and relieve your family’s stress as much as possible. It’s our job to anticipate your every need and provide your family with emotional support, counseling and resource assistance during your stay — and beyond.

We can also facilitate improvements your child might need at school or at home, help children to solve and cope with problems in their everyday lives, and generally make things easier and less scary or overwhelming for your child — and you.

Our social workers help families with:
  • counseling and support — explaining the condition and treatments, answering questions and talking about your feelings and concerns
  • case management — providing ongoing needs assessment, service coordination, information and referrals, and transition to adult care for your young adult
  • community liaison services — identifying local, state and federal programs and access nonprofit services as needed
  • home health care — coordinating your child’s home health care needs by securing home equipment, providing referrals and assisting with school services
  • support — establishing and assisting support groups for parents and children

Learn More About Social Work »

 
Onsite School

To make sure your child doesn’t fall behind in school, our school program is staffed by professional teachers who will come to your child’s room for instruction. If the physician says it’s OK, your child can also do assignments in our hospital-based classroom — around other kids to help feel a sense of normalcy. Our teachers also will work with your child’s regular school teachers to develop a personalized education plan. When your child returns home, your care coordinator, our on-site teachers and your child’s teacher will work together to arrange a smooth transition of school services.

 
Medical Records Access for School Nurses

Through a program called the “Student Health Collaboration,” (and NemoursLink, a part of our electronic health record system) duPont Hospital for Children offers Delaware families enhanced care and connections throughout the state by allowing Delaware public school nurses, who are licensed health care providers, to be a part of a child’s care team. With your permission, the school nurse can access current medical information such as medications, diagnosis information, treatment plans and care instructions to help the team provide better care while your child’s in school.


Learn More About the Student Health Collaboration »

 
Transition of Care Services

When it’s time to move into adult health care, and long before “aging out” of our services, Nemours prepares teens to become responsible about managing their own care. Our Transition of Care program ensures that young people understand their diagnosis, treatments and other aspects involved with having a chronic medical condition, including how to talk to doctors, insurance providers and more. We also help patients and families select adult care specialists and apply for community programs.


Learn More About Transitioning to Adult Health Care »


Other Nemours Locations in the Delaware Valley

Pennsylvania

 
Philadelphia
Nemours duPont Pediatrics, Philadelphia

833 Chestnut St. E., Suite 300
Philadelphia, PA 19107
Get Map & Directions »

For Appointments: (800) 416-4441

Hours: Monday–Friday: 8 a.m. to 5 p.m.
Learn More About This Location »

Our board-certified hematologists/oncologists from Nemours/Alfred I. duPont Hospital for Children go to Nemours duPont Pediatrics, Philadelphia to provide our recognized, advanced cancer and blood disorders care closer to home. In cooperation with nearby Wills Eye Hospital, we also offer a specialty clinic for children with retinoblastoma.

Our care team members are available to see your child for routine clinic visits, basic lab work and to provide guidance in managing symptoms.

If your child needs to be hospitalized for care, or needs chemotherapy or a procedure, our pediatric oncologist can see you at duPont Hospital for Children, where you’ll get top-quality, comprehensive cancer care from a whole team of pediatric specialists trained to treat kids.

Nemours duPont Pediatrics, Philadelphia also offers a wide range of other specialty and primary care services.


New Jersey

 
Voorhees
Nemours duPont Pediatrics, Voorhees

443 Laurel Oak Road
Therapy Services (Suite 200)
Pediatric Specialty Services (Suite 230)
Voorhees, NJ 08043
Get Map & Directions »

For Appointments: (800) 416-4441

Hours: Hours vary; please call
Learn More About This Location »

If your child has a cancer condition or blood disorder, you can access Nemours’ high-quality care and services close to home at Nemours duPont Pediatrics, Voorhees.

Physicians from our hematology and oncology program at Nemours/Alfred I. duPont Hospital for Children in Wilmington are available to see your child for an initial consultation, routine clinic visit, basic lab work and to provide guidance in managing symptoms.

Nemours duPont Pediatrics, Voorhees also offers a wide range of other specialty services.

Nemours/Alfred I. duPont Hospital for Children

1600 Rockland Road
Wilmington, DE 19803
Get Map & Directions »
Learn More About This Location »

Make an Appointment

(800) 416-4441


Satellite Locations

Nemours duPont Pediatrics, Philadelphia

833 Chestnut St. E., Suite 300
Philadelphia, PA 19107
Get Map & Directions »

Make an Appointment

(800) 416-4441


Nemours duPont Pediatrics, Voorhees

443 Laurel Oak Road
Therapy Services (Suite 200)
Pediatric Specialty Services (Suite 230)
Voorhees, NJ 08043
Get Map & Directions »

Make an Appointment

(800) 416-4441

Cancer and Blood Disorders Care in North Florida

The Nemours Center for Cancer and Blood Disorders (NCCBD) in North Florida provides some of the country’s best pediatric cancer and blood disorders care at our main location at Nemours Children’s Specialty Care, Jacksonville and next door at Wolfson Children’s Hospital. Here we provide comprehensive clinical trials, programs and treatments, including blood and marrow transplants, chemotherapy, immunotherapy, and surgery, plus support services and amenities designed to make your child and family feel right at home, from diagnosis to treatment — and beyond.

At Nemours Children’s Specialty Care, Jacksonville, our collaborating Nemours Center for Cancer and Blood Disorders pediatric oncology and hematology care teams are committed to giving kids of all ages with childhood cancer and blood disorders the best chance for a happy and healthy future. We designed our treatment, services and experience to foster strength and support — and to make your family feel as informed and as comfortable as possible. We do our very best to address your physical, emotional, spiritual and social needs so you can focus on helping your child get well.


Convenient, Collaborative, Comprehensive Care

We also offer treatments and services through our affiliates: Baptist Radiation Oncology for pediatric radiation cancer care; UF Proton Therapy Institute in Jacksonville, Fla., for state-of-the-art proton therapy; and Mayo Clinic, Jacksonville, a renowned partner in our blood and marrow transplantation program. We’re also teaching tomorrow’s leaders with our medical education programs at the University of Florida College of Medicine – Jacksonville.

For your convenience, long-term, follow-up pediatric oncology and hematology care services are available at our Nemours Children's Specialty Care, Daytona Beach location.

In addition to pediatric hematology and oncology care, we offer pediatric specialty care for more than 30 other medical specialties, from the routine to the extremely complex.

 
Where We're Located

Nemours Children’s Specialty Care, Jacksonville is conveniently located in downtown Jacksonville on the St. John’s River — close to Jacksonville International Airport as well as a number of other state highways and interstates.

Situated within the Baptist Health campus and attached to Wolfson Children’s Hospital by a sky walkway, we’re a regional referral center for pediatric outpatient and inpatient specialty care. Our close proximity to the airport makes us a medical destination for families around the world.

 
Highlights of Our Care in North Florida

Along with Wolfson Children’s Hospital and Mayo Clinic, Jacksonville, our pediatric hematology and oncology program is:

  • one of only 14 institutions in the United States performing pediatric autologous and allogeneic transplants to be accredited by the Foundation for Accreditation of Cellular Therapies (FACT) for more than 10 years
  • closely integrated pediatric program with the nation’s largest proton therapy provider (and the only one in the Southeast) that attracts patients from across the country, including those from St. Jude’s Children’s Hospital, and around the globe
  • one of three federally funded pediatric Hemophilia Treatment Centers in Florida, which is also affiliated with the American Thrombosis & Hemostasis Network (Region IV South)
  • one of only 20 facilities in Florida awarded the American Nurses Credentialing Center’s  Nursing Magnet Recognition Program®


Excellence in Pediatric Hematology and Oncology Care

The NCCBD in Jacksonville is one of only two pediatric cancer programs in the country recognized for outstanding achievement by the American College of Surgeons for providing quality cancer care leading to fewer complications, better outcomes and greater access for families.

Together with our affiliates, we offer a wide range of preventive, diagnostic, treatment and clinical research studies to children with cancer and blood disorders, and a variety of specialty oncology and hematology programs for children throughout the region.

Specialized Programs and Services

 
Blood and Bone Marrow Transplantation Program

Our pediatric blood and marrow transplant program (also called “stem cell” transplant) is an internationally recognized program accredited by the Foundation for the Accreditation of Cellular Therapy (or “FACT”) — meaning that we meet or exceed the most rigorous standards in every aspect of stem cell therapy, from patient care to laboratory practices.

The program is a unique collaboration with:

Learn More About Blood and Marrow Transplantation »

 
Pediatric Oncology Surgery Program

Our pediatric surgery program is led by renowned pediatric general surgeons (some of whom are also members of the Children’s Oncology Group) with special expertise in oncology. We provide general and thoracic minimally invasive and open surgical procedures for tumors and conditions or complications resulting from cancer and blood disorders at Wolfson Children’s Hospital, including DaVinci robotic surgery.

We also offer specialty surgical services in:

Learn More About Pediatric General Surgery »

 
Comprehensive Sickle Cell Clinic

Nemours Children’s Specialty Care, Jacksonville offers a comprehensive sickle cell clinic where experts diagnose, treat and care for children with sickle cell disease.

We also provide:
  • care for children at risk for complications (including stroke, recurring acute chest syndrome and chronic pain)
  • participation in clinical trials and research studies on sickle cell disease
  • transition to adult health care services
  • resources for families, support groups and community programming

Learn More About Sickle Cell Care »

 
Hemophilia Treatment Center

Our federally funded Hemophilia Treatment Center is one of only three in Florida. This one-of-a-kind center provides comprehensive care and education to children diagnosed with a bleeding disorder and their families. Our hematology team also provides comprehensive pediatric hemophilia care at all Nemours locations in Florida.

Some of our services include:
  • clotting factor concentrate, adding blood factors intravenously (either recombinant factors which are made in a lab or rarely, plasma-derived, or donated factors)
  • extensive education and training for home treatment and care
  • regular follow-up care to anticipate and treat symptoms over time
  • home management safety strategies for taking over-the-counter medicines, immunizations, participation in sports, dental work and more

Learn More About Hemophilia Care »

 
Long-Term Follow-Up Care (Late Effects Clinic)

The combined Nemours and Wolfson Children’s Hospital Late Effects Clinic was designed to provide children and teens coming off treatment with wellness teaching and resources to stay well the rest of their lives. It follows the Children’s Oncology Group (COG) long-term guidelines for childhood cancers by addressing the medical, quality of life and educational issues that may result from the condition and/or treatment. The clinic offers survivors with ongoing follow-up medical care and monitoring as your child or teen grows and develops.


Treatments We Offer

 
Chemotherapy

Nemours Children’s Specialty Care, Jacksonville offers innovative chemotherapy treatments for pediatric cancers and blood disorders and participates in a number of different clinical trials to find the most effective targeted chemotherapy protocols for malignant (cancerous) diseases. We also provide chemotherapy treatment for nonmalignant autoimmune and inflammatory disorders in a kid-friendly outpatient infusion suite that features television, gaming systems and toys, and an open view of the outdoors.


Learn More About Chemotherapy »

 
Radiation Therapy

Radiation therapy for our patients is provided by Baptist Radiation Oncology, which offers a wide variety of radiation therapies including helical tomotherapy, considered the most advanced form of image-guided intensity modulated radiation therapy (or “IMRT”). The program is led by board-certified radiation oncologists, including a dedicated pediatric radiation oncologist who participates in our cancer committee meetings and also takes part in co-operative group clinical trials, such as the Children’s Oncology Group (COG) and the Pediatric Brain Tumor Consortium.


Learn More About Radiation Therapy »

 
Proton Therapy

Nemours partners with the University of Florida Proton Therapy Institute in Jacksonville for proton therapy treatment managed by a pediatric radiation oncologist who works side-by-side with our NCCBD team. The institute provides proton therapy to up to 20 children a day, not only making it the busiest and most successful program in the nation, but also a sought-after proton therapy treatment destination for infants, children and teens from all over the world.


Learn More About Proton Therapy »

 
Immunotherapy

NCCBD offers immunologic and biologic therapies that are targeted to initiate and improve the body’s natural defenses against disease. Through clinical trials, our specialists and researchers in immunotherapeutic and genomic medicine work together to investigate and develop more effective ways to cure advanced and aggressive childhood cancers and rare disorders and also reduce the toxicity of other treatments.


Learn More About Immunotherapy »

 
Other Treatments We Offer
  • blood transfusions
  • cryotherapy
  • clotting factor concentrate
  • granulocyte colony stimulating factor (G-CSF)
  • hydroxyura therapy
  • iron chelation
  • laser therapy
  • targeted drug therapies

Related Medical Care and Services

 
Rehabilitation (Occupational and Physical Therapy)

Wolfson Children’s Hospital provides outpatient occupational and physical therapies to help kids of all ages to improve specific function and motor skills. Therapies are delivered in a variety of settings, including the neonatal intensive care unit (“NICU”), at your child’s bedside and as an outpatient at the Drew Bradbury Center, located in the Aetna building across the street from the hospital. For your convenience, rehabilitation is also offered at other conveniently located satellite locations in our area.

 
Speech and Language Therapy

For infants, children or teens with cancer or blood disorders, speech and language therapy (also called “speech and language pathology,” or “SLP”) can help with swallowing and feeding issues that may arise from the condition or the treatment such as anatomical problems, sensory impairment or behavioral eating challenges. Speech and language therapy can also help kids who have problems with articulation, auditory processing and reading comprehension.


Learn More About Speech and Language Therapy »

 
Nutrition and Diet

Our certified clinical nutritionists provide evaluation and assessment of your child’s nutritional needs to maximize strength and health during treatment and after. We’ll work closely with you and your child, as appropriate, to create a workable nutrition plan, including specific recipes and supplements, that you can manage at the hospital, home and school. If needed, we e also focus on helping your child overcome nausea, mouth pain and loss of appetite that can sometimes result during treatment.


Learn More About Nutrition »

 
Pain Management and Palliative and Support Care

Pediatric pain management and palliative and supportive care focus on relieving pain and enhancing the quality of life of children with acute (short-term) pain from treatments or surgery, and also easing pain or discomfort resulting from severe, life-limiting or life-threatening conditions. Our goal with these medical practices is to use the least amount of narcotic pain medicine possible to relieve your child’s pain, and to bring your child hope for brighter days ahead. We prescribe regional pain blocks, physical therapy, cognitive behavioral therapy and alternative therapies, such as biofeedback and nutrition supplements, as well.

Nemours Children’s Specialty Care, Jacksonville (in collaboration with Wolfson Children’s Hospital and the University of Florida — Jacksonville) works with Community PedsCare®, a national-award-winning pediatric palliative and hospice program for children with life-limiting and life-threatening conditions. A program of Community Hospice of Northeast Florida, Community PedsCare offers kids and their families support, comfort and care.


Learn More About Palliative and Supportive Care »
Learn More About Community PedsCare »

 
Integrative Medicine Therapies

Your child’s care team may prescribe integrative medicine therapies to supplement your child’s traditional medical treatment (many of which take place next door at Wolfson Children’s Hospital). Sometimes referred to “alternative” or “complementary” medicine, we’ll develop a balanced outpatient and/or inpatient plan that’s focused on physical and emotional rehabilitation. We may prescribe things like yoga, healing touch, hydro-therapy and biofeedback (among many other treatments) for whole-child wellness of mind, body and spirit.


Learn More About Integrative Medicine »

 
Radiology Services (Medical Imaging)

Nemours, as a whole, has combined our pediatric radiology groups in Delaware and Florida into one integrated system, offering families the benefit of the experience and commitment of all of our board-certified pediatric radiologists. Your child’s scan can be shared and read by our specialists in an instant, anywhere, any time.

At Nemours Children’s Specialty Care, Jacksonville, we offer pediatric diagnostic medical imaging services including X-rays and ultrasounds. More advanced pediatric imaging — including MRI (magnetic resonance imaging), CT (or “CAT”) scan, nuclear medicine and bone density scanning — is provided at Wolfson Children’s Hospital for inpatients and outpatients. Radiology teams at Nemours and Wolfson Children’s Hospital are experienced in providing distraction, comfort and relaxation strategies for kids, however, sedation and anesthesia are also available for radiology services as needed.

For your child’s safety, we’ve pledged our commitment to the “Image Gently” campaign of the Alliance for Radiation Safety in Pediatric Imaging. That means our pediatric radiology team is thoroughly committed to limiting your child’s radiation exposure by using the lowest dose necessary to get an accurate image during any type of medical imaging.


Learn More About Radiology (Medical Imaging) »

 
Interventional Radiology

Interventional radiology involves using medical imaging techniques to guide our experts as they perform procedures to diagnose and treat vascular anomalies (problems with blood and lymph vessels), structural problems and tumors. We can also provide advanced, image-guided and extremely precise radiofrequency ablation and laser therapy to destroy tumors with reduced risk of damaging nearby healthy tissue.


Learn More About Interventional Radiology »

 
Genetic Consultation

Nemours has a long tradition of helping families identify potential genetic predispositions for cancer and blood disorders. We offer genetic counseling and diagnostic testing directed by a board-certified pediatric geneticist who’s available to help you with decision-making about types of testing, treatments and family planning if you wish. We also have special programs devoted to inborn errors of metabolism and mitochondrial diseases.


Learn More About Genetics »

 
Emergency Care

Nemours specialists care for children in Wolfson Children’s Hospital’s 24-hour Emergency Care Center, located next door to our specialty care location. Together our board-certified medical doctors provide expert emergency care for children from birth to age 18 with cancer and blood disorders.


Family-Centered Spaces, Services and Amenities

Our Oncology and Hematology Facilities

The Nemours partnership with Wolfson Children’s Hospital combines state-of-the-art outpatient and inpatient facilities designed to care exclusively for infants, kids and teens with all types of oncology and hematology conditions.

At Nemours Children’s Specialty Care, Jacksonville, our outpatient cancer and blood disorders care is primarily located on the eighth floor of our building where we have an outpatient infusion room — staffed by chemotherapy-certified registered nurses — featuring electronic games and toys and an abundance of natural sunlight. We also have fully equipped exam rooms and a special unit pharmacy for dispensing chemotherapy and other infusion medicines, including investigational drugs as part of our clinical trials.


Staying Overnight at the Hospital

 
Inpatient Care and Amenities at Wolfson Children's Hospital

Connected to Nemours Children's Specialty Care by a sky walkway, Nemours provides inpatient oncology and hematology care for children at Wolfson Children’s Hospital. The hospital inpatient hematology and oncology unit has space for pediatric clinical research, an inpatient infusion center staffed by chemotherapy-certified registered nurses and a unit chemotherapy pharmacy.

Hospital Services and Amenities for Your Family

Wolfson Children’s Hospital offers a comfortable hospital environment that includes:

  • private patient rooms
  • family kitchen and dining area
  • shower facilities for families
  • family lounge area (TV, telephone, Internet, business center)
  • family resource library
  • playroom and teen room
  • Child Life activities

Learn More About Staying Overnight at Wolfson Children’s Hospital »

 
Ronald McDonald House of Jacksonville

824 Children’s Way
Jacksonville, FL 32207
Phone: (904) 807-4663 (HOME)
Fax: (904) 807-4700

If your child is staying with us for a while, your Nemours social worker can help your family secure accommodations at the Ronald McDonald House of Jacksonville, located just across the street from our specialty care location.

The Ronald McDonald House is a safe, affordable home away from home that features:
  • private bedrooms and bathrooms
  • equipped kitchen with family food storage
  • dining and family rooms
  • wireless Internet access
  • play room
  • fitness center
  • laundry facilities

For your convenience, we offer van transportation to and from Nemours Children's Specialty Care, Wolfson Children’s Hospital and the Ronald McDonald House.

 
Family-Centered Care in Everything We Do

At Nemours, we recognize the importance of the family in the care and healing process. We understand that no one knows your child better than you do — and that you’re one of the most important members of your child’s care team. That’s why we make every effort to include you in the process and to create a close relationship built on mutual respect, collaboration and education.

Providing the right environment for our patients and their families is a critical part of successful outcomes. We follow measures of patient and family satisfaction closely to identify areas for improvement and ensure that we’re doing everything we can to put our patients and families at ease.


Education and Connection

 
Family Resource Library

Location: Front lobby near patient check-in
Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (904) 697-3517

The Nemours Children’s Specialty Care, Jacksonville has a large library of award-winning children’s books, popular kid’s movies and other reading materials for children and families. And, thanks to the Florida Diagnostic & Learning Resources System (FDLRS), we have a great selection of medical resources available to help you understand your child’s special needs, treatment options and how to cope with a diagnosis.

You can come in and visit the library or “Borrow Our Books” (BOB) for free. Our “BOB” volunteers will help you choose two favorites (books and movies) to enjoy for two weeks at home.

 
Online Services

At Nemours, we offer multiple Web-based services to help you stay connected and learn about your child’s condition and treatment:

  • KidsHealth.org (the No. 1 most-visited children’s health website in the world, created by Nemours’ experts — you can find appropriate educational articles, animations and videos in your child’s electronic medical record)
  • EmmiKids™ (an interactive web-based tool that uses colorful animations to make complex information about procedures and medical conditions easy to understand — you may receive a special code so you can watch before select procedures)
  • Caring Bridge (a free website resource that offers a personal, private space for you to share your story with friends and family so they can get health updates, see photos, and show support by leaving messages in the online guestbook)
 
Family Advisory Council

Phone: (904) 697-3562
Fax: (904) 697-3432
Email: tina.dalessandro@nemours.org

We value your perspective as a parent of a child in our care, and welcome your advice and unique understanding of what it takes to help make your child’s hospital experience less stressful. Our Family Advisory Council is made up of a diverse group of parents and Nemours Associates (employees) who play key roles in developing and enhancing our family-centered care. Our goal is to offer insight and raise awareness about issues related to clinic operations, safety procedures, medical care, patient family satisfaction, facility amenities and so much more.

 
Interpreter Services

Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (904) 697-3600
Fax: (904) 697-3927

To make sure that you understand everything about your child’s care, we offer interpreter services for children and families who don’t speak English. We have compassionate, highly qualified foreign language interpreters in many languages, including Spanish, Russian and American Sign Language (ASL) available upon request. We also have a Language Line that allows caregivers to speak to you and your child through a telephone interpreter service. Nearly all foreign languages are represented.


Emotional Support and Healing

 
Child Life Program

Location: Activities at your child’s bedside or in designated play areas
Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (904) 697-3908
Email: joli.craver@nemours.org

The Child Life program at Nemours Children’s Specialty Care, Jacksonville and at Wolfson Children’s Hospital helps children and families in our hematology and oncology programs heal through play, preparation, education and self-expression. Our Child Life specialists are trained to understand the different ways children deal with stress, fear, confusion, anger, guilt and sadness. We’ll develop coping strategies specific to your child’s individual needs, and also provide you and your family with information, support and guidance when necessary.

We’re here to meet the needs of our patients — infants to adolescents —by providing:
  • psychosocial support (explaining treatments and talking about concerns)
  • procedural support (offering comfort and distraction during blood draws and other procedures)
  • medical/therapeutic play (using the power of play as an integral part of the healing process)
  • education and advocacy (fostering understanding and communication with your medical team)
Other Child Life programs for patients include:

Art With a Heart
Several times a week, an artist from the Wolfson Children’s Hospital "Art With a Heart" program visits our hematology and oncology patients to lead fun and therapeutic art projects that are often displayed at the Children's Specialty Care location, the hospital or in traveling exhibits displayed throughout the community.

School Visitation
We not only help your child understand, we can help your child’s classmates understand a cancer or blood disorder diagnosis by visiting your child’s school to talk about the condition, how it’s treated and how to create a healthy classroom environment.


Learn More About Child Life »

 
Creative Therapies

Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (904) 697-3517
Email: mary.mccormack@nemours.org

We’re grateful for our creative volunteers who share their passion and bring smiles to our children and families. Creativity of any kind helps kids explore and identify feelings, deal with emotions, and even get better, faster. In fact, it’s been well documented that creative therapy can help improve cognitive skills, enhance emotional and physical well being, manage pain, and improve speech and language skills.

Our creative therapy programs include:

Arts and Crafts
Dedicated volunteers lead the kids in a variety of craft projects in the waiting areas. Both children and parents especially enjoy the many ways a paper plate can be transformed into a work of art.

Music
Volunteer musicians often share soothing, kid-friendly tunes on the guitar, piano or violin. The children love learning about instruments, especially when they can strum a chord or two.

 
Behavioral Health Counseling (Psychology and Psychiatry)

From the start, our caring behavioral experts make sure your child and family understand what’s happening throughout the entire care process and help you cope with the diagnosis and the effects of the disease and treatment. Psychological services also may include neurocognitive testing to look for any learning problems that may be related to treatment and address them as early as possible. Psychotherapy (individual, group and family setting) is also available to help your child and family adjust to treatment, manage pain, comply with taking medications, and cope with depression and anxiety.


Learn More About Psychology and Psychiatry »

 
Adolescent Support Programs
C.H.A.T. Adolescent and Young Adult Oncology Program

Phone: (904) 697-3789

C.H.A.T., which stands for "Cancer/Healing/Adolescents/Talking", is an outreach adolescent and young adult oncology program that provides crucial peer support, friendships and education on age-specific topics at quarterly social outings.

Program highlights include:

  • patient ambassadors — survivors who’ve experienced similar situations and are trained in peer support — are available to new patients to help them use our services
  • opportunities to socialize with their peers, without the presence of parents to promote independence
  • individualized care centered around patients’ age and psychosocial needs
  • teen-focused support services to promote health, treatment compliance and long-term wellness through education and a continued relationship with Wolfson and Nemours as they transition into adulthood and adult care providers
  • assistance from our vocational rehabilitation specialist who helps teens plan for future careers by achieving their goals at school and preparing for the work world
  • meetings with our fertility preservation team, which includes a pediatric oncologist (cancer physician), social worker and nurse to discuss options available to them for the future, when they may want to have children

Learn More About C.H.A.T. »

 
Adult Support Groups
Pediatric Oncology Support Group

Phone:  (904) 697-3789

Please contact us for more information about our support groups.


Help With Coordinating Your Child's Care

 
Hematology and Oncology Care Navigation and Coordination
 
Social Work

Hours: Monday–Friday, 8 a.m. to 5 p.m.

We believe successful health care includes managing the impact an illness has on your family, communicating effectively with your care team, and taking advantage of available resources and services. Our dedicated oncology and hematology social work team provides compassionate, professional and culturally-sensitive assistance to make your life a little easier.

Social work teams assist our patients and families in a variety of ways, including:
  • counseling and support (explaining the condition and treatments, answering questions, and talking about your feelings and concerns)
  • case management (providing ongoing needs assessment, service coordination, information and referrals, and transition to adult care for your young adult)
  • community liaison services (identifying local, state and federal programs and access to nonprofit services as needed)
  • home health care (coordinating your child’s home health care needs by securing home equipment, providing referrals and assisting with school services)
  • support groups (establishing and assisting support groups for parents and youth)

Learn More About Social Work »


Other Nemours Locations in Florida

 
Daytona Beach
Nemours Children's Specialty Care, Daytona Beach

1219 Dunn Ave.
Daytona Beach, FL 32114
Get Map & Directions »

For Appointments: (904) 697-3600
Hours vary, please call

Certified members of our hematology and oncology care team from Nemours Children’s Specialty Care, Jacksonville go to our Daytona Beach location to provide follow-up care for cancer and blood disorders closer to home. This location conveniently offers a variety of diagnostic and lab tests on site.

If your child needs to be hospitalized for care or needs chemotherapy or a procedure, our pediatric hematologist or oncologist can see you at Nemours Children’s Specialty Care, Jacksonville and/or Wolfson Children’s Hospital right next door in downtown Jacksonville. Here, you’ll get top-quality, comprehensive cancer care from a whole team of pediatric specialists trained to treat kids, all in one place.

Nemours Children's Specialty Care, Jacksonville

807 Children's Way
Jacksonville, FL 32207
Get Map & Directions »
Learn More About This Location »

Make an Appointment

(904) 697-3600


Satellite Location

Nemours Children's Specialty Care, Daytona Beach

1219 Dunn Ave.
Daytona Beach, FL 32114
Get Map & Directions »
Learn More About This Location »

Make an Appointment

(904) 697-3600

Cancer and Blood Disorders Care in Central Florida

The Nemours Center for Cancer and Blood Disorders (NCCBD) in Central Florida provides some of the country’s best pediatric cancer and blood disorders care at our main location at Nemours Children’s Hospital (also known as “NCH”) in Orlando. Here we offer comprehensive clinical trials, programs and treatments, including chemotherapy, immunotherapy, neuro-oncology and surgery, as well as support services and amenities to make your child and family feel right at home, from diagnosis to treatment, and for long-term follow-ups and beyond.

At Nemours Children’s Hospital, our collaborating Nemours Center for Cancer and Blood Disorders pediatric oncology and hematology care teams are committed to giving kids of all ages with childhood cancer and blood disorders the best chance for a happy and healthy future. We designed our treatment, services and hospitalization experience to keep you near your child, to foster strength and support, and to make your family as comfortable as possible. We do our very best to address your physical, emotional, spiritual and social needs so you can focus on helping your child get well.


Convenient, Collaborative, Comprehensive Care

We also coordinate care for extended treatments and services at locations throughout Central and Northeast Florida regions. For example, the UF Health Cancer Center at Orlando provides pediatric radiation oncology care for our patients, and the UF Proton Therapy Institute in Jacksonville, Fla., offers kids a more advanced form of radiation therapy that uses protons (subatomic particles) instead of X-rays.

For your convenience, long-term, follow-up pediatric oncology and hematology care services are available downtown at our Nemours Children's Specialty Care, Orlando and our Nemours Children’s Specialty Care, Melbourne locations.

In addition to pediatric hematology and oncology care, we offer pediatric inpatient and outpatient specialty care for more than 30 other medical specialties, from the routine to complex.

 
Where We're Located

Nemours Children’s Hospital is conveniently located at Lake Nona Boulevard and Florida State Road 417 — a 55-mile toll road that runs directly through Orange, Osceola and Seminole counties — and only 10 minutes from Orlando International Airport as well as a number of other state highways and interstates.

Situated in the heart of Lake Nona Medical City, we’re a regional referral center for pediatric inpatient and outpatient specialty care. Our close proximity to the airport makes us a medical destination for families around the world; in fact, in our first year of operation, we welcomed kids from 44 countries. 

 
A Children's Hospital Designed by Families, for Families

We worked closely with our Family Advisory Council to design a hospital with on-site offerings that are as family-centered as our care. Everything from our "hospital in a garden" setting to our amenities and services was designed with your family in mind.

Our unique offerings include:
  • one-acre sensory discovery garden and spacious rooftop green spaces for healing, respite and therapy 
  • complimentary concierge services to help you find everything you need, including hotel information, transportation, attraction tickets and more
  • KidsTRACK services on the first floor to help you coordinate multiple appointments, research medical information and find public resources 
  • community stage for guests to visit and entertain children and families 
  • ample natural lighting in common areas, patient rooms and even the operating rooms
  • 24-hour family visiting hours
  • free parking (including free ChargePoint EV charging stations for electric vehicles)
  • complimentary valet parking
 
Other Amenities for Your Family
Nemours Children’s Hospital also offers:
  • gift shop and café with coffee and quick bites
  • cafeteria with healthy eating choices
  • convenient outpatient pharmacy on the first floor to fill prescriptions for your child and family
  • kid- and teen-friendly play spaces
  • café and gift shop
  • nondenominational chapel and spiritual care

Learn More About All of Our Hospital Amenities »


Excellence in Pediatric Hematology and Oncology Care

Together with our affiliates, we provide a variety of specialty oncology and hematology programs and treatments for children throughout the region.

Specialized Programs and Services

 
Blood and Bone Marrow Transplantation Program

Our pediatric blood and marrow transplant (also called “stem cell” transplant) program is an internationally recognized program accredited by the Foundation for the Accreditation of Cellular Therapy (or “FACT”) — meaning that we meet or exceed the most rigorous standards in every aspect of stem cell therapy, from patient care to laboratory practices.

Our program is a unique collaboration with our Nemours Children’s Specialty Care, Jacksonville, Wolfson Children’s Hospital (where the actual transplants take place in the children’s inpatient unit) and Mayo Clinic, Jacksonville (which maintains the program’s adult transplant unit and cryopreservation laboratory for storing the stem cells). Nemours Children’s Hospital provides local specialty care before and after the procedure.


Learn More About Blood and Marrow Transplantation »

 
Neuro-Oncology Program

This multidisciplinary (coordinated) program provides state-of-the-art diagnosis and treatment for primary brain and spinal cord tumors, metastatic tumors (cancer that has spread) and other neurological complications of cancer. To ensure our patients have access to the foremost minds in pediatric oncology, our teams participate in a shared tumor board via videoconferencing with NCCBD sites and affiliates in Delaware and Florida to discuss individual cancer cases and treatments.

At NCH, we offer:
  • advanced neuroimaging services to assist in accurate and early diagnosis
  • close collaboration with neurosurgeons and highly specialized pediatric radiologists and pathologists (specialists who diagnose diseases by examining body tissues, fluids and organs)
  • early in diagnosis and treatment planning
  • additional services and care from specialists in pediatric neuropsychology (cognitive functioning), physical rehabilitation (physical and occupational therapy), speech and language therapy and more
 
Pediatric Oncology Surgery Program

The NCH pediatric surgery program is led by renowned pediatric general surgeons (some of whom are also members of the Children’s Oncology Group) with special expertise in oncology. Rated among the best surgeons in the nation (U.S. News & World Report ®), we provide general and thoracic minimally invasive and open surgical procedures for tumors and conditions or complications resulting from cancer and blood disorders. What’s more, our operating rooms are equipped with the newest, most advanced technologies, and here you can be with your child in the operating room until the anesthesia is administered, if you choose.

We also offer specialty surgical services in:

Learn More About Pediatric Surgery »

 
Comprehensive Sickle Cell Clinic

Nemours Children’s Hospital offers a comprehensive sickle cell clinic — the first pediatrics-only program of its kind in Central Florida — where experts diagnose, treat and care for children with sickle cell disease.

We also provide:
  • care for children at risk for complications (including stroke, recurring acute chest syndrome and chronic pain)
  • participation in clinical trials and research studies on sickle cell disease
  • transition to adult health care services
  • resources for families, support groups and community programming

Learn More About Sickle Cell Care »

 
Comprehensive Hemophilia Clinic

This dedicated clinic provides comprehensive diagnosis, consultation, counseling and education to children with bleeding disorders and their families. It includes care from expert hematologists from Nemours Children’s Hospital and also Nemours Children’s Specialty Care, Jacksonville where they operate one of only three federally funded Hemophilia Treatment Centers in Florida.

Our clinic treatments and services include:
  • clotting factor concentrate, adding blood factors intravenously (either recombinant factors which are made in a lab or rarely, plasma-derived, or donated factors)
  • extensive education and training for home treatment and care 
  • regular follow-up care to anticipate and treat symptoms over time
  • home management safety strategies for taking over-the-counter medicines, immunizations, participation in sports, dental work and more

Learn More About Hemophilia Care »


Treatments We Offer

 
Chemotherapy

Nemours Children’s Hospital offers innovative chemotherapy treatments for pediatric cancers and blood disorders and participates in a number of different clinical trials to find the most effective targeted chemotherapy protocols for malignant (cancerous) diseases. We also provide chemotherapy treatment for nonmalignant autoimmune and inflammatory disorders in a kid-friendly outpatient infusion suite that features television, gaming systems and toys, and an open view of a beautiful rooftop garden designed specifically for our patients and families. 


Learn More About Chemotherapy »

 
Radiation Therapy

Radiation therapy for our patients is provided by the UF Health Cancer Center at Orlando, the first facility in Central Florida to offer helical tomotherapy, considered the most advanced form of image-guided intensity modulated radiation therapy (or “IMRT”). The program is led by a pediatric radiation oncologist who takes part in our tumor board conference and also participates in co-operative group clinical trials, such as the Children’s Oncology Group and the Pediatric Brain Tumor Consortium.


Learn More About Radiation Therapy »

 
Proton Therapy

We refer out patients to the University of Florida Proton Therapy Institute in Jacksonville, Fla., for proton therapy treatment managed by a pediatric radiation oncologist who works side-by-side with our NCCBD team. The institute provides proton therapy to up to 20 children a day, not only making it the busiest and most successful program in the nation, but also a sought-after proton therapy treatment destination for infants, children and teens from all over the world.


Learn More About Proton Therapy »

 
Immunotherapy

The NCCBD offers immunologic and biologic therapies that are targeted to initiate and improve the body’s natural defenses against disease. Through clinical trials, our specialists and researchers in immunotherapeutic and genomic medicine work together to investigate and develop more effective ways to cure advanced and aggressive childhood cancers and rare disorders and also reduce the toxicity of other treatments. 


Learn More About Immunotherapy »

 
Other Treatments We Offer
  • blood transfusions; exchange transfusions 
  • cryotherapy
  • clotting factor concentrate 
  • granulocyte colony stimulating factor (G-CSF)
  • hydroxyura therapy 
  • iron chelation
  • laser therapy
  • radiofrequency tumor ablation
  • targeted drug therapies 
  • thermotherapy

Related Medical Care and Services 

 
Physical Medicine and Rehabilitation (Occupational and Physical Therapies)

Our board-certified physicians in physical medicine — also called “rehab physicians” or “pediatric physiatrists” — work with a multidisciplinary group of neuropsychologists, physical therapists, speech therapists, occupational therapists and rehabilitation nurses, among others, to treat children with problems resulting from cancer or blood disorders. We help improve functional limitations in mobility, communication, cognition (thinking and reasoning), and those who have difficulty performing everyday activities that would be appropriate for the child’s age. Therapy can be delivered at bedside if your child is in the hospital, or at our physical therapy department for both inpatient and outpatient care.


Learn More About Our Physical Medicine and Rehabilitation Services »

 
Speech and Language Pathology

For infants, children or teens with cancer or blood disorders, speech and language pathology (or “SLP,” for short) can help with swallowing and feeding issues that may arise from the condition or the treatment such as anatomical problems, sensory impairment or behavioral eating challenges. Speech and language therapy can also help kids who have problems with articulation, auditory processing and reading comprehension.


Learn More About Speech and Language Pathology »

 
Nutrition and Diet

Infants, children and adolescents with cancer or blood disorders require good nutrition to maximize strength and health during treatment and after. Our certified clinical nutritionists provide evaluation and assessment of your child’s nutritional needs. We’ll work closely with you and your child to create a workable nutrition plan (including specific recipes and supplements) that you can manage at the hospital, home and school. We also focus on helping your child overcome nausea, mouth pain and loss of appetite that can sometimes result during treatment if needed.


Learn More About Nutrition »

 
Pain Management and Palliative and Supportive Care

Pediatric pain management and palliative and supportive care focuses on relieving pain and enhancing the quality of life of children with acute (or short-term) pain from treatments or surgery, and also easing pain or discomfort resulting from severe, life-limiting or life-threatening conditions. Our goal with these medical practices is to use the least amount of narcotic pain medicine possible to relieve your child’s pain, and to bring your child hope for brighter days ahead. We prescribe regional pain blocks, physical therapy and cognitive behavioral therapy and alternative therapies, such as biofeedback, as well. 


Learn More About Pain Management and Palliative Care »

 
Integrative Medicine Therapies

Part of pain management at Nemours Children’s Hospital includes prescribing integrative medicine therapies to supplement your child’s traditional medical treatment. Sometimes referred to “alternative” or “complementary” medicine, we’ll develop a balanced outpatient and/or inpatient plan that’s focused on physical and emotional rehabilitation. We may prescribe things like yoga, massage, hydro-therapy and acupuncture (among many other treatments) for whole-child wellness of mind, body and spirit.


Learn More About Integrative Medicine »

 
Radiology Services (Medical Imaging)

Nemours, as a whole, has combined our pediatric radiology groups in Delaware and Florida into one integrated system, offering families the benefit of the experience and commitment of all of our board-certified pediatric radiologists. Your child’s scan can be shared and read by our specialists in an instant, anywhere, any time. 

At NCH, we offer advanced pediatric diagnostic medical imaging services including neuroradiological, cardiovascular and fetal MRI (magnetic resonance imaging) and the latest generation CT (or “CAT”) scanner featuring more detailed images and less exposure to radiation. Our radiology teams are experienced in providing distraction, comfort and relaxation strategies for kids, however, sedation and anesthesia are also available for all radiology services as needed.  

For your child’s safety, Nemours has pledged our commitment to the “Image Gently” campaign of the Alliance for Radiation Safety in Pediatric Imaging. That means our pediatric radiology team is thoroughly committed to limiting your child’s radiation exposure by using the lowest dose necessary to get an accurate image during any type of medical imaging.


Learn More About Radiology (Medical Imaging) »

 
Interventional Radiology

Nemours Children’s Hospital has the state’s only dual-trained specialist in pediatric diagnostic radiology and interventional radiology (or “image-guided therapy”) care for kids. Pediatric interventional radiology involves using medical imaging techniques to guide our experts as they perform procedures to diagnose and treat vascular anomalies (problems with blood and lymph vessels), structural problems and tumors. They can also provide advanced, image-guided and extremely precise radiofrequency ablation and laser therapy to destroy tumors with reduced risk of damaging nearby healthy tissue. 


Learn More About Interventional Radiology »

 
Medical Genetic Research and Consultation

Nemours has a long tradition to helping families identify potential genetic predispositions for cancer and blood disorders. At NCH, we offer genetic counseling and diagnostic testing directed by a board-certified pediatric geneticist who is available to help you with decision-making about types of testing, treatments and family planning if you wish.


Learn More About Genetics »

 
Emergency Care

NCH offers the area’s only 24-hour Emergency Department just for kids, from board-certified pediatric medical doctors experienced in caring for children from birth to age 18 with cancer and blood disorders. Our emergency care features rapid intake (which means less time in the waiting room), spacious private exam rooms with walls and bedside registration. Our goal is to get your child in a room and assessed by our highly experienced pediatric emergency team as soon as possible — with no waiting. In fact, most kids are seen by a doctor in 10 minutes or less. 


Learn More About Emergency Medicine »


Family-Centered Spaces, Services and Amenities

Our Oncology and Hematology Facility 

The Nemours Children’s Hospital health campus combines state-of-the-art inpatient and outpatient facilities designed to care exclusively for infants, kids and teens with all types of oncology and hematological conditions.

Most of our cancer and blood disorders care is primarily located on the fourth floor of our hospital where we have a special inpatient hospital unit and an infusion center that overlooks a lush rooftop garden with an abundance of natural sunlight. On the same floor, our pediatric hematology and oncology medical specialists are “clustered” together to foster close collaboration and communication, and to offer you convenient outpatient access to many of the providers involved in your child’s care. 


Staying Overnight at Our Hospital

 
Patient Rooms

Our patient rooms are equipped to help you and other family members stay comfortably with your child during the day, and overnight.

Some of the room features our Family Advisory Council helped us develop include: 
  • large, private rooms with sleeping accommodations for two parents
  • floor-to-ceiling windows to bring the outside in
  • private shower and full tub for your family’s use
  • a refrigerator and a safe to keep your valuables
  • two TVs – one for your child and one for family use
  • ample power outlets for phones, tablets and computers
  • moving work desk that doubles as a family dining table
  • GetWellNetwork interactive television that’s uniquely based on your child’s age, medical condition and more, and allows your child to watch TV, surf the web, check e-mail, play music and games, learn about your Nemours health care team and even “paint” the room with a favorite light color

We also have nearby family lounges, play spaces and laundry facilities on the patient unit so you’re never far from your child.


Learn More About Our Hospital and Local Amenities »

 
Advanced Technology to Support Our Care

At NCH, we use advanced technology to care for patient safety and security, and your peace of mind.

For instance, we utilize:
  • Voalte Smartphones — similar to a smartphone for personal use, our staff use these devices to keep our caregivers, including parents, connected at a moment’s notice
  • Care Compass Displays — digital monitors outside of each patient room communicate messages about restrictions and requirements for visitors and care teams, and also display information inside the patient room such as provider names, daily plan of care and other information 
  • Clinical Logistics Center — paramedics monitor patient rooms 24 hours a day, so if your child is in distress they can communicate using an in-room speaker and, with permission, they can activate a camera as well
 
Family-Centered Care in Everything We Do

At Nemours Children’s Hospital we recognize the importance of the family in the care and healing process. We understand that no one knows your child better than you do — and that you’re one of the most important members of your child’s care team. That’s why we make every effort to include you in the process and to create a close relationship built on mutual respect, collaboration and education. 

Providing the right environment for our patients and their families is a critical part of successful outcomes. We follow measures of patient and family satisfaction closely to identify areas for improvement and ensure that we’re doing everything we can to put our patients and families at ease. 

Here are some of the ways we provide family-centered care:
  • open family visiting policy in our inpatient unit
  • comfortable space to stay with your child overnight 
  • time with your child having surgery, if you choose, in the operating room up until anesthesia is delivered
  • participation in “team rounds,” when the medical care team goes over your child’s care, discusses treatment plans and gets updates from the nursing staff
  • participation in advisory councils to ensure your voice is heard in making a difference in our hospital operations, services and policies

Families who’ve walked in your shoes may be a source of comfort and information. We also can put you in touch with others who are willing to share their experiences to help offer some insights and support during your child’s diagnosis and treatment.


A Family Guide to Nemours Children's Hospital (PDF) »


Education and Connection 

 
KidsTRACK (Teaching, Research, Advocacy, Community, Knowledge)

Location: Hospital lobby
Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (407) 567-3208 or 57-3208 from inside the hospital
Email: patientandfamilycenteredcare@nemours.org

KidsTRACK is a unique service designed to help families by providing expert assistance and information on all aspects of your child’s care, even before you leave our hospital or the specialty care location.

We provide many different services, including: 
  • care coordination with specialists on your child’s care team (along with your nurse coordinator)
  • small group meetings and classes (hold support group meetings, medical equipment training or CPR for caregivers)
  • hands-on learning in the teach-in kitchen (help you create meals for your child’s special dietary needs)
  • medical research and information (help you find information about your child’s diagnosis, treatment, ongoing care and the latest research)

Learn More About KIDSTrack »

 
Concierge Services

Location: Inside KidsTRACK on the first floor
Hours: Monday–Friday, 9 a.m. to 5 p.m.
Phone: (407) 567-3213 or 57-3213 from inside the hospital
Fax: (407) 567-3220

Designed to meet your nonclinical needs, this service is available to all patients, family members and guests of our inpatients (staying at the hospital) and outpatients (those coming in for same-day or specialty care appointments). The only charges are for goods or amenities our concierge team purchases on your behalf.

We’re happy to help you with hospitality and personal services including:
  • directions, maps and traffic updates
  • hotel information and reservations
  • taxi service
  • interpreter services
  • travel arrangements
  • restaurant information and reservations
  • pet care information and referrals
  • notary and fax services
  • dry cleaning, alterations and shoe repair
  • grocery delivery
  • salon, spa and nail appointments
  • car repair, maintenance and wash/detailing appointments
  • family activity information
  • entertainment
  • tickets to local attractions
  • If you need change for tolls or vending machines, our Scripts Outpatient Pharmacy, located near the welcome desk, can make change for you Monday–Friday, 9:30 a.m. to 7 p.m.
 
Online Services

At Nemours, we offer multiple Web-based services to help you stay connected and learn about your child’s condition and treatment:

  • KidsHealth.org (the No. 1 most-visited children’s health website in the world, created by Nemours’ experts — you can find appropriate educational articles, animations and videos in your child’s electronic medical record)
  • EmmiKids™ (an interactive Web-based tool that uses colorful animations to make complex information about procedures and medical conditions easy to understand — you may receive a special code so you can watch before select procedures)
  • GetWellTown (an interactive education, entertainment and communication television network right at your child’s bedside)
  • Caring Bridge (a free website resource that offers a personal, private space for you to share your story with friends and family so they can get health updates, see photos, and show support by leaving messages in the online guestbook)
  • eCards (create an email card that will be printed, folded, sealed and delivered to your child by a Nemours representative Monday–Friday, 9 a.m. to 5 p.m.)
 
Computers and Internet Access

Laptop Lending

Provided by KINfolk

Hours: Daily from 9 a.m. to 5 p.m.
Phone: (407) 567-3213 or 57-3213 from inside the hospital
Email: conciergench@nemours.org 

Staying connected to friends and family is important during a hospital stay. If you don't have your own laptop computer, you can feel free to borrow one while your child's staying with us overnight — thanks to KINfolk, a nonprofit organization that provides free laptops/Internet access to hospitalized children across the country. Although we do lend computers to parents, we give priority to kid users.

You can also find KINfolk computers in many of our common spaces.

How to Reserve a Laptop

To reserve a laptop during your child’s hospital stay, ask your social worker, nurse or concierge for more information. Parents also are welcome to call or email a laptop request.

Internet Access

In addition to laptops, Nemours Children's Hospital has computers with an Internet connection in the KidsTRACK resource center, family common areas and lounges, and play spaces. We also provide free wireless access for your own personal electronic devices. Devices automatically connect to the Internet through our network — simply accept the Nemours wireless network agreement.

 
Family and Youth Advisory Councils
Family Advisory Council (FAC)

Phone: (407) 650-7493
Email: michael.campbell@nemours.org

Youth Advisory Council (YAC)

Email: yacnch@nemours.org 

We value your perspective as a parent of a child in our care, and welcome your advice and unique understanding of what it takes to help make your child’s hospital experience less stressful. The Family Advisory Council (or “FAC”) is made up of a diverse group of parents and Nemours Associates (employees) who play key roles in developing and enhancing our family-centered care. The Youth Advisory Council is made up of the young people we serve (ages 12-18 years old) who share their thoughts and practical ideas on how Nemours can focus even more closely on the special needs of the children and teens we care for.


Learn More About the Family Advisory Council »

 
Outpatient Pharmacy
Scripts Outpatient Pharmacy

Location: First floor (left of welcome desk)
Hours: Monday–Friday, 9:30 a.m. to 7 p.m.
Phone: (407) 567-4799
Fax: (407) 567-4795

For your convenience, we offer an on-site outpatient pharmacy where you can fill prescriptions and purchase many basic over-the-counter medicines and supplies. We accept most insurance plans — just show your insurance card when you place a prescription order.

 
Interpreter Services

Phone: (407) 567-4000

To make sure that you understand everything about your child’s care, we offer interpreter services for children and families who don’t speak English. We have compassionate, highly qualified foreign language interpreters in many languages, including Spanish, Russian and American Sign Language (ASL) available upon request. We also have a Language Line that allows caregivers to speak to you and your child through a telephone interpreter service. Nearly all foreign languages are represented.


Emotional Support and Healing 

 
Child Life Program
Child Life Specialists

Location: Activities at your child’s bedside or in designated play areas
Hours: Monday–Friday, 8 a.m. to 4:30 p.m.
Phone: (407) 650-7493

Child Life Play Spaces

Location: Third and fourth floors
Hours: 24 hours a day, seven days a week

The NCH Child Life Program helps patients and families cope with medical treatment, diagnosis and hospitalization through play, self-expressive activities, and age-appropriate medical preparation. Our Child Life specialists are trained to understand the different ways children deal with stress, fear, confusion, anger, guilt and sadness. We will develop coping strategies specific to your child’s individual needs, and will also offer you and your family information, support and guidance when necessary.

We’re here to meet the needs of our patients — infants to adolescents — by providing:
  • play and expressive activities (using art, music and creative therapies to promote development)
  • psychosocial support (explaining treatments and talking about concerns)
  • procedural support (offering comfort and distraction during blood draws and other procedures)
  • medical/therapeutic play (using the power of play as an integral part of the healing process)
  • education and advocacy (fostering understanding and communication with your medical team)
  • bereavement services (offering comfort, support and memorial activities for families when needed) 
Places to Play

Our spaces are fun places made for patients and families to escape the stressors of the hospital. These are safe zones where kids can find normal play activities away from medical procedures, equipment and exams. There’s a playroom right on the oncology inpatient unit so kids can have a fun break from their treatment.

You can also find play spaces in the: 

  • Emergency Department Play Space located on the ground floor — designed for children of all ages
  • Coach Deigs Teen Space on the third floor — features a foosball table, big-screen TV, games, comfy furniture, golf putter and a sound system for patients and siblings ages 13 years and up. 
  • Play Space on the fourth floor, located in the hematology and oncology area (near the infusion center) — designed for children ages 12 and younger
  • Timmy’s Playroom on the fifth floor — designed for kids of all ages who are inpatients. The playroom was donated and created by the Tim Tebow Foundation. 

Please note that these play spaces are only available for kids staying overnight in the hospital and in the infusion center. Patients, siblings and guests under 12 years of age must be accompanied by an adult while they play.

To Request a Child Life Visit

If you’d like a visit from one of our Child Life specialists, you can access our page on the GetWellNetwork using the interactive television in your room. Or, for immediate assistance, ask your nurse to contact us.


Learn More About Child Life »

 
Creative Therapies
Art Therapy

Art therapy is offered at different times during the week at the hospital — in addition to activities planned by our Child Life specialists. It features drawing, painting and other projects to help children express their emotions through art.

Beaded Journey

This program provides healing and distraction for children receiving chemotherapy and other care for cancer or a blood disorder by documenting their journey. For every milestone (procedure, treatments, etc.), the kids get a different colored bead to commemorate courage, bravery, hard work and perseverance. Volunteers come to the hospital with sewing machines to help them make something with the beads, such as pillowcases, puppets and other keepsake items.

 
Animal-Assisted Activities (Pet Therapy)

We’re thankful to have teams of certified pet handlers and their highly trained pets come hang out with us regularly, not only because it’s fun, but because it helps children and families in so many ways.

It’s proven that animal-assisted activities can:
  • reduce stress
  • improve self-esteem
  • improve overall well-being

Find out more about the benefits of animal-assisted activities by visiting Pet Partners® and Therapy Dogs International.

 
Spiritual Care and Nondenominational Chapel
Hospital Chaplain, Jim DeGrado

Location: Meet in the chapel or anywhere in the hospital
Hours: Monday–Friday, 8 a.m. to 5 p.m.
(on-call 24 hours a day, seven days a week)
Phone (Office): (407) 650-7847
Phone (Mobile): (407) 770-9835

Nondenominational Chapel

Location: Hospital lobby near the gift shop
Hours: 24 hours a day, seven days a week

Our pastoral care team of chaplains, volunteers and interns offers spiritual and emotional care for people of all faiths. Or, they can connect you with a faith leader of your choice. Our nondenominational chapel is open to give you, your child and your family a place for respite, prayer, quiet meditation and reflection anytime, day or night.


Learn More About Spiritual Care »

 
Behavioral Health Counseling

From the start, our caring behavioral experts (psychologists and psychiatrists) make sure your child and family understand what’s happening throughout the entire care process and help you cope with the diagnosis and the affects of the disease and treatment. Psychological services may include neurocognitive testing to look for any learning problems that may be related to treatment and address them as early as possible. Psychotherapy (individual, group and family setting) is also available to help your child and family adjust to treatment, manage pain, comply with taking medications and cope with depression and anxiety.


Learn More About Behavioral Health »


Help With Coordinating Your Child's Care

 
Hematology/Oncology Care Navigation and Coordination
 
Social Work

Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (407) 650-7455
Fax: (407) 650-7416

Social workers and mental health counselors provide compassionate, professional and culturally-sensitive assistance to help children and families cope with illness, injury and disability. We help you deal with your child’s course of care and relieve your family’s stress as much as possible. It’s our job to anticipate your every need and provide your family with emotional support, counseling and resource assistance during your stay — and beyond.

We can also facilitate improvements your child might need at school or at home, to solve and cope with problems in their everyday lives, and generally make things easier and less scary or overwhelming.

That might include:
  • counseling and support (explaining the condition and treatments, answering questions, and talking about your feelings and concerns)
  • case management (providing ongoing needs assessment, service coordination, information and referrals, and transition to adult care for your young adult)
  • community liaison services (identifying local, state and federal programs and accessing nonprofit services as needed)
  • home health care (coordinating your child’s home health care needs by securing home equipment, providing referrals and assisting with school services)
  • support groups (establishing and assisting clinic support groups for parents and youth)

Learn More About Social Work »


Other Nemours Locations in Central Florida 

 
Orlando
Nemours Children's Specialty Care, Orlando

1717 S. Orange Ave.
Orlando, FL 32806
Get Map & Directions »

Hours: Monday–Friday, 8 a.m. to 5 p.m.

For Appointments: (407) 650-7715

Certified members of our hematology and oncology care team from Nemours Children’s Hospital go to our downtown Nemours Children’s Specialty Care, Orlando to provide follow-up care for cancer and blood disorders closer to home. This location conveniently offers a variety of diagnostic and lab tests on site.

If your child needs to be hospitalized for care or needs chemotherapy or a procedure, our pediatric hematologist or oncologist can see you at Nemours Children’s Hospital, where you’ll get top-quality, comprehensive cancer care from a whole team of pediatric specialists trained to treat kids.

 
Melbourne (Specialty and After-Hours Urgent Care)
Nemours Children's Specialty Care, Melbourne

1270 N. Wickham Road
Melbourne, FL 32935
Get Map & Directions »

Hours vary; please call
Learn More About This Location »

For Appointments: (407) 650-7715

Our board-certified hematologists and oncologists from Nemours Children’s Hospital in Orlando go to Nemours Children’s Specialty & After-Hours Urgent Care, Melbourne to provide our recognized, advanced cancer and blood disorders care closer to home. This location conveniently offers a variety of diagnostic and lab tests on site.

If your child needs to be hospitalized for care or needs chemotherapy or a procedure, our pediatric oncologist can see you at Nemours Children’s Hospital, where you’ll get top-quality, comprehensive cancer care from a whole team of pediatric specialists trained to treat kids.

Nemours Children’s Specialty & After-Hours Urgent Care, Melbourne

After hours, our Nemours Children’s Specialty & After-Hours Urgent Care, Melbourne location offers urgent care services, providing immediate, advanced pediatric care to kids and young adults — from newborns to 21 years of age — that’s available evenings, weekends and holidays.

Nemours Children's Hospital

13535 Nemours Parkway
Orlando, FL 32827
Get Map & Directions »
Learn More About This Location »

Make an Appointment

(407) 650-7715


Satellite Locations

Nemours Children's Specialty Care, Orlando

1717 S. Orange Ave.
Orlando, FL 32806
Get Map & Directions »

Make an Appointment

(407) 650-7715


Nemours Children's Specialty Care, Melbourne

1270 N. Wickham Road
Melbourne, FL 32935
Get Map & Directions »

Make an Appointment

(407) 650-7715

Cancer and Blood Disorders Care in Northwest Florida

The Nemours Center for Cancer and Blood Disorders (NCCBD) in Northwest Florida provides excellence in pediatric oncology and hematology care at our main location at Nemours Children’s Specialty Care, Pensacola and next door at The Children's Hospital at Sacred Heart, the only children’s hospital in our region. Together we offer comprehensive treatment including chemotherapy and immunotherapy, pediatric general surgery and neurosurgery, and radiation therapy (provided through the Sacred Heart Cancer Center, which is a member of the MD Anderson Cancer Network).

At Nemours Children’s Specialty Care, Pensacola our collaborating Nemours Center for Cancer and Blood Disorders pediatric oncology and hematology care teams are committed to giving kids of all ages with childhood cancer and blood disorders the best chance for a happy and healthy future. We designed our treatment, services and experience to foster strength and support and to make your family informed and as comfortable as possible. We do our very best to address your physical, emotional, spiritual and social needs so you can focus on helping your child get well.


Convenient, Collaborative, Comprehensive Care

With our affiliates, Nemours provides family-centered support services and amenities designed to make your child and family feel right at home from diagnosis to treatment — and beyond. We also offer long-term, follow-up pediatric oncology and hematology care and testing services at our Nemours Children’s Specialty Care, Bonifay and our Panama City Children’s Medical Services locations.

Along with our highly specialized services, we’re teaching tomorrow’s medical leaders at Florida State University College of Medicine.

In addition to pediatric hematology and oncology care, Nemours also offers comprehensive pediatric specialty care for other medical specialties and conditions, from the routine to extremely complex.

 
Where We're Located

Nemours Children’s Specialty Care, Pensacola is conveniently located close to the Gulf Coast Regional Airport, just south of I-10 and east of I-110 off of North Davis Highway.

Connected to The Children’s Hospital at Sacred Heart, we’re the only regional referral center for pediatric outpatient and inpatient specialty care for children across the panhandle of Florida and Alabama.


Excellence in Pediatric Hematology and Oncology Care

The Nemours Center for Cancer and Blood Disorders in Pensacola has enrolled kids in Children’s Oncology Group (COG) studies since its inception in 2000. We’re also an active member of the Sun Coast Research Base (formerly the Moffitt Research Base).

Together with The Children’s Hospital at Sacred Heart, we offer a wide range of preventive, diagnostic, treatment and clinical research studies to kids with cancer and blood disorders, and a variety of specialty oncology and hematology programs for children throughout the region.


Specialized Programs and Services

 
Pediatric Oncology Surgery Program

The Nemours pediatric surgery program is led by renowned pediatric general surgeons (some of whom are also members of the Children’s Oncology Group) with special expertise in oncology. We provide general and thoracic minimally invasive and open surgical procedures for tumors and conditions or complications resulting from cancer and blood disorders at The Children’s Hospital at Sacred Heart.

Together with the pediatric surgeons at Sacred Heart, we also provide specialized surgical care, including:

Learn More About Pediatric Surgery »

 
Sickle Cell Disease Clinic

Nemours Children’s Specialty Care, Pensacola offers a sickle cell disease clinic where experts diagnose, treat and care for children with sickle cell disease.

We also provide:
  • care for children at risk for complications (including stroke, recurring acute chest syndrome and chronic pain)
  • participation in clinical trials and research studies on sickle cell disease
  • transition to adult health care services
  • resources for families, support groups and community programming

Learn More About Sickle Cell Disease Care »

 
Hemophilia Clinic

This dedicated clinic provides comprehensive diagnosis, consultation, counseling and education to children with bleeding disorders and their families. The clinic includes care from expert hematologists from Nemours Children’s Specialty Care, Pensacola and also Nemours Children’s Specialty Care, Jacksonville (one of only three federally funded Hemophilia Treatment Centers in Florida).

Our hemophilia clinic treatments and services include:
  • clotting factor concentrate, adding blood factors intravenously (either recombinant factors which are made in a lab or rarely, plasma-derived, or donated factors)
  • extensive education and training for home treatment and care
  • regular follow-up care to anticipate and treat symptoms over time
  • home management safety strategies for taking over-the-counter medicines, immunizations, participation in sports, dental work and more

Learn More About Hemophilia Care »


Treatments We Offer

 
Chemotherapy

Nemours Children’s Specialty Care, Pensacola offers innovative chemotherapy treatments for pediatric cancers and blood disorders and participates in a number of different clinical trials to find the most effective targeted chemotherapy protocols for malignant (cancerous) diseases. We also provide chemotherapy treatment for nonmalignant autoimmune and inflammatory disorders in a kid-friendly outpatient infusion center next door at The Children’s Hospital at Sacred Heart that features television, gaming systems and toys for kids of all ages.


Learn More About Chemotherapy »

 
Radiation Therapy

Radiation therapy for our patients is provided by the Sacred Heart Cancer Center, which offers a wide variety of radiation therapies including the Trilogy Stereotactic System, considered one of the most powerful image-guided radiotherapy (or “IGRT”) systems used to deliver the widest range of external beam therapy, including intensity-modulated radiation therapy (“IMRT”) for cancer and neurosurgical treatments. The program is led by board-certified radiation oncologists, and a dedicated pediatric radiation oncologist who participates in our cancer committee meetings and in co-operative group clinical trials, such as the Children’s Oncology Group.


Learn More About Radiation Therapy »

 
Proton Therapy

Nemours partners with the University of Florida Health Proton Therapy Institute in Jacksonville, Fla., for proton therapy treatment managed by a pediatric radiation oncologist who works side-by-side with our Nemours Center for Cancer and Blood Disorders team. The institute provides proton therapy to up to 20 children a day, not only making it the busiest and most successful program in the nation, but also a sought-after proton therapy treatment destination for infants, children and teens from all over the world.


Learn More About Proton Therapy »

 
Immunotherapy

The Nemours Center for Cancer and Blood Disorders offers immunologic and biologic therapies that are targeted to initiate and improve the body’s natural defenses against disease. Through clinical trials, our specialists and researchers in immunotherapeutic and genomic medicine work together to investigate and develop more effective ways to cure advanced and aggressive childhood cancers and rare disorders, and also to reduce the toxicity of other treatments.


Learn More About Immunotherapy »

 
Other Treatments We Offer
  • blood transfusions
  • cryotherapy
  • clotting factor concentrate
  • granulocyte colony stimulating factor (G-CSF)
  • hydroxyura therapy
  • iron chelation
  • laser therapy
  • radiofrequency tumor ablation
  • targeted drug therapies (gene therapy)
    thermotherapy

Related Medical Care and Services

 
Therapy (Physical, Occupational and Speech Therapies)

The Children’s Hospital at Sacred Heart provides inpatient and outpatient occupational and physical therapies to help kids of all ages to improve specific function and motor skills. Speech and language therapy (also called “speech and language pathology”) is also available to help with swallowing and feeding issues that may arise from the condition or the treatment such as anatomical problems, sensory impairment or behavioral eating challenges. Therapies are delivered in a variety of settings, including at the hospital as an outpatient or inpatient (at the child’s bedside or in the neonatal intensive care unit), and at convenient satellite locations in Destin and Panama City Beach.

 
Nutrition and Diet

Our certified clinical nutritionists provide evaluation and assessment of your child’s nutritional needs to maximize strength and health during treatment and after. We’ll work closely with you and your child as appropriate to create a workable nutrition plan (including specific recipes and supplements) that you can manage at the hospital, home and school. We also focus on helping your child overcome nausea, mouth pain and loss of appetite that can sometimes result during treatment if needed.


Learn More About Nutrition »

 
Pain Management and Palliative and Supportive Care

Pediatric pain management and palliative and supportive care focus on relieving pain and enhancing the quality of life of children with acute (short-term) pain from treatments or surgery, and also easing pain or discomfort resulting from severe, life-limiting or life-threatening conditions. Our goal with these medical practices is to use the least amount of narcotic pain medicine possible to relieve your child’s pain, and to bring your child hope for brighter days ahead. We prescribe regional pain blocks, physical therapy and cognitive behavioral therapy as well.


Learn More About Palliative and Supportive Care »

 
Radiology Services (Medical Imaging)

Nemours, as a whole, has combined our pediatric radiology groups in Delaware and Florida into one integrated system, offering families the benefit of the experience and commitment of all of our board-certified pediatric radiologists. Your child’s scan can be shared and read by our specialists in an instant, anywhere, any time.

At Nemours Children’s Specialty Care, Pensacola we offer pediatric diagnostic medical imaging services including X-rays and ultrasounds. More advanced pediatric imaging, including MRI (magnetic resonance imaging), CT (or “CAT”) scan, nuclear medicine and bone density scanning is provided next door at The Children’s Hospital at Sacred Heart for inpatients and outpatients. Radiology teams at Nemours and Sacred Heart are experienced in providing distraction, comfort and relaxation strategies for kids, however, sedation and anesthesia are also available for radiology services as needed.

For your child’s safety, we’ve pledged our commitment to the "Image Gently" campaign of the Alliance for Radiation Safety in Pediatric Imaging. That means our pediatric radiology team is thoroughly committed to limiting your child’s radiation exposure by using the lowest dose necessary to get an accurate image during any type of medical imaging.


Learn More About Radiology (Medical Imaging) »

 
Emergency Care

Nemours specialists care for children in the Children’s Hospital at Sacred Heart’s Pediatric Emergency Department located next door to our clinic (open 24 hours a day, seven days a week). Together our board-certified pediatric medical doctors provide expert emergency care for children from birth to age 18 with cancer and blood disorders. The Children’s Hospital at Sacred Heart is also a 24-hour pediatric trauma referral center for critically ill children.


Family-Centered Spaces, Services and Amenities

Our Oncology and Hematology Facility

The Nemours partnership with The Children’s Hospital at Sacred Heart combines state-of-the-art outpatient and inpatient facilities designed to care exclusively for infants, kids and teens with all types of oncology and hematology conditions.

Outpatient infusion services, including chemotherapy, biotherapy and transfusions, are provided through a partnership between Nemours and Sacred Heart. The Sacred Heart Pediatric Infusion Center (which is Joint Commission-accredited and recognized for its strong commitment to safe, high-quality care delivery) is located on the fifth floor of the Sacred Heart Medical Office Building adjoining our clinic. It’s staffed by chemotherapy-certified registered nurses and features electronic games and toys, among other kid-friendly activities. We also have fully equipped exam rooms and a special unit pharmacy for dispensing chemotherapy and other infusion medicines, including investigational drugs as part of our clinical trials.


Staying Overnight at the Hospital

 
Inpatient Care and Amenities at The Children's Hospital at Sacred Heart

Nemours specialists provide inpatient oncology and hematology care for children in the Dr. Thomas G. Jenkins Pediatric Oncology Unit (named after a long-time Nemours pediatric oncologist) at The Children’s Hospital at Sacred Heart.

Hospital Services and Amenities for Your Family

If your child stays overnight at the hospital, The Children’s Hospital at Sacred Heart offers a comfortable environment that includes:

  • private patient rooms
  • family kitchen and dining area
  • shower facilities for families
  • family lounge area (TV, telephone, Internet, business center)
  • family resource library
  • laundry room facilities
  • playroom and teen room
  • Child Life activities

Learn More About Staying Overnight at The Children’s Hospital at Sacred Heart »

 
Ronald McDonald House of Northwest Florida

5200 Bayou Blvd.
Pensacola, FL 32504
Phone: (850) 477- CARE (477-2273)
Fax: (855) 861-2273

If your child is staying with us for a while, your Nemours social worker can help your family secure accommodations at the Ronald McDonald House of Northwest Florida, located near our clinic.

The Ronald McDonald House is a safe, affordable home away from home that features:
  • private bedrooms and bathrooms
  • equipped kitchen with family food storage
  • dining and family rooms
  • wireless Internet access
  • play room
  • laundry facilities

Read Complete Scheduling Instructions »

 
Family-Centered Care in Everything We Do

At Nemours, we recognize the importance of the family in the care and healing process. We understand that no one knows your child better than you do — and that you’re one of the most important members of your child’s care team. That’s why we make every effort to include you in the process and to create a close relationship built on mutual respect, collaboration and education.

Providing the right environment for our patients and their families is a critical part of successful outcomes. We closely follow measures of patient and family satisfaction to identify areas for improvement and ensure that we’re doing everything we can to put our patients and families at ease.


Education and Connection

 
Online Services

At Nemours, we offer multiple Web-based services to help you stay connected and learn about your child’s condition and treatment:

  • KidsHealth.org (the No. 1 most-visited children’s health website in the world, created by Nemours’ experts — you can find appropriate educational articles, animations and videos in your child’s electronic medical record)
  • EmmiKids™ (an interactive web-based tool that uses colorful animations to make complex information about procedures and medical conditions easy to understand — you may receive a special code so you can watch before select procedures)
  • Caring Bridge (a free website resource that offers a personal, private space for you to share your story with friends and family so they can get health updates, see photos, and show support by leaving messages in the online guestbook)
 
Family Advisory Council

Phone: (850) 505-4739
Email: cortney.owens@nemours.org

We value your perspective as a parent of a child in our care, and welcome your advice and unique understanding of what it takes to help make your child’s hospital experience less stressful. Our Family Advisory Council is made up of a diverse group of parents and Nemours Associates (employees) who play key roles in developing and enhancing our family-centered care. Our goal is to offer insight and raise awareness about issues related to clinic operations, safety procedures, medical care, patient family satisfaction, facility amenities and so much more.

 
Interpreter Services

Hours: Monday–Friday, 8 a.m. to 5 p.m.
Phone: (850) 505-4700
Fax: (850) 473-4505

To make sure you understand everything about your child’s care, we offer interpreter services for children and families who don’t speak English. We have compassionate, highly qualified foreign language interpreters available upon request for many languages, including Spanish, Russian and American Sign Language (ASL). We also have a Language Line that allows caregivers to speak to you and your child through a telephone interpreter service. Nearly all foreign languages are represented.


Emotional Support and Healing

 
Creative Therapies

We’re grateful for our creative volunteers who share their passion and bring smiles to our children and families. Creativity of any kind helps kids explore and identify feelings, deal with emotions, and even get better, faster. In fact, it’s been well-documented that creative therapy can help improve cognitive skills, enhance emotional and physical well-being, manage pain and improve speech and language skills.

Our creative therapy programs include:

Arts and Crafts
Dedicated volunteers and local artists lead the kids in painting, drawing and other fun activities in the waiting areas.

Music
Volunteers often share soothing, kid-friendly tunes on the harp or guitar. The children love learning about instruments, especially when they can strum a chord or two.

Beaded Journey
This program provides healing and distraction for children receiving chemotherapy and other care for cancer or a blood disorder by documenting their journey. For every milestone (procedure, treatments, etc.), the kids get a different colored bead. Volunteers come to the hospital with sewing machines to help them make something with the beads, such as pillowcases, puppets and other keepsake items.

 
Animal-Assisted Activities (Pet Therapy)

We’re thankful to have teams of certified pet handlers and their highly trained pets come hang out with us regularly, not only because it’s fun, but it helps children and families in so many ways.

It’s proven that animal-assisted activities can:
  • reduce stress
  • improve self-esteem
  • lower blood pressure
  • improve overall well-being

Find out more about the benefits of animal-assisted activities by visiting Pet Partners® and Therapy Dogs International.


Help With Coordinating Your Child's Care

 
Hematology and Oncology Care Navigation and Coordination
 
Social Work

Hours: Monday–Friday, 8 a.m. to 5 p.m.

We believe successful health care includes managing the impact an illness has on your family, communicating effectively with your care team, and taking advantage of available resources and services. Our dedicated oncology and hematology social work team provides compassionate, professional and culturally-sensitive assistance to make your life a little easier.

Social work teams assist our patients and families in a variety of ways, including:
  • counseling and support (explaining the condition and treatments, answering questions, and talking about your feelings and concerns)
  • case management (providing ongoing needs assessment, service coordination, information and referrals, and transition to adult care for your young adult)
  • community liaison services (identifying local, state and federal programs and access to nonprofit services as needed)
  • home health care (coordinating your child’s home health care needs by securing home equipment, providing referrals and assisting with school services)
  • support groups (establishing and assisting clinic support groups for parents and youth)

Learn More About Social Work »

Nemours Children's Specialty Care, Pensacola

5153 North Ninth Avenue
Pensacola, FL 32504
Get Map & Directions »
Learn More About This Location »

Hours: Monday–Friday, 8 a.m. to 5 p.m.

Make an Appointment

(850) 505-4790