At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.
Quality & Safety: Learn how we track and measure the success of our care.
- Zero Central Line Infections in Intensive Care
- Medication Safety
- Giving Even the Sickest Children the Best Chance at Life
Patient Satisfaction: See what families say about our care.
In the Words of Our Families
We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care. Here are some of the personal testimonials we’ve received from parents like you:
"My son is alive today, and the entire staff — from the emergency department to inpatient stay — was patient, thorough, and professional the entire stay."
"[Nemours/Alfred I. duPont Hospital for Children] definitely combines health services with customer service in a way that optimizes the end product!"
"How they treated my child. They comforted him and made sure he wasn't scared which eased our fears and concerns. Everyone was extremely patient and compassionate! 'Adult' hospitals should be more like [duPont Hospital for Children]!"
"People were friendly, courteous, and helpful; not only made sure our children's needs were met but also my husband and me. We had both our twin daughters in there, and they were very conscious about keeping them together the whole time. It was a very scary event for my family, and you guys were incredible."
"I think very highly of Nemours and the staff there. The physician who operated on my daughter probably saved her life."
"Aside from excellent overall care, when hospital staff found out my son was missing his birthday party they had a party for him in his room (including presents from Child Life services). That really picked him up and meant a lot to us."
"We were vacationing nearby, and it was extremely traumatic to have my son hospitalized away from home, but the staff could not have been kinder, more compassionate or given better care. It was an exceptional experience!!"
"While I would never wish a child's hospitalization on anyone, your staff made every effort to meet our needs whether it was at 3 p.m. or 3 a.m. They care, and it shows."