At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.
Patient Satisfaction: See what families say about our care.
News & Recognition
In the Words of Our Families
We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care. Here are some of the personal testimonials we’ve received from parents like you:
"Our daughter has been a patient at Nemours Children's Hospital in Orlando for three years. Our nephrologist is literally the director of our three-ring circus. She knows our daughter inside and out. She knows that she is not a textbook case. She knows when things are serious and when they're not. Our Nemours doctor goes above and beyond, listens to us as parents, and is truly invested and interested in all of our daughter's care — not just the part that pertains to her specialty. As a mom, I don't know what I would do without her."
"I drive approximately an hour and a half to see our Nephrologist, and she's well worth the trip. Since 2006, she has been monitoring my son's health, and she's always professional and courteous."
"Our family is thankful for the staff in the office. They are always on top of every situation that arises with my child's health. We feel blessed to have nurses and staff that care so much for our child."
"Our Nemours Nephrologist is exceptional and loves his patients. He is great with my daughter. She absolutely loves him and laughs her way out the door once we leave. It is comforting that she trusts and understands him. He spends time explaining changes to her with her health. That is so important."
"First of all, we were very pleased with the doctor because he took a lot of time explaining and even drew a diagram, gave us literature to read and recommendation for equipment at the lowest cost. He really took the time to offer suggestions and scenarios to help my child through the present illness."
"We have been coming to Nemours for the past 12 years. We have not had a bad experience yet. The staff is friendly, and the environment very pleasant."
"I have used [Nemours/Alfred I. duPont Hospital for Children] several times in the past 2 years, and I am amazed at how quickly they have been able to see my child and the efficiency of the visit. We all know how lucky we are to have such an outstanding children's hospital in our area, but to not have to wait months to see some of the best doctors in the country is truly amazing!"
"I am very, very pleased with the service, care, and consideration I receive each and every time we arrive. Everyone is always so very friendly, genuine, and professional!"
"My daughter and I both had an overall good experience on our visits to Nemours Clinic. Both the nurse and doctor were very nice, explained things to us and helped us understand what was going on with my daughter's health and steps to be be taken to ensure that she will be okay."
"My son turns 18 this fall, and our doctor is preparing us to age out. It has been a great experience since the mid-90s when we lived in north Wilmington. Six years ago, we moved to Ocean City, NJ, and considered ourselves blessed that we could continue with Nemours in closer proximity."