At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.
Quality & Safety: Learn how we track and measure the success of our care.
Patient Satisfaction: See what families say about our care.
In the Words of Our Families
We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care. Here are some of the personal testimonials we’ve received from parents like you:
"Dr. Burns [at Nemours Children's Hospital] is amazing. We met him when he performed my son's appendectomy after an appendix rupture. He was not only awesome with my son, but also made me feel so comfortable and confident in his ability. I'm so thankful for him and the Nemours nurses, doctors and staff, who were wonderful. My son even loved the lady who brought us lunch every day. Wonderful hospital."
"The overall experience was the best it could have been. Having visited another emergency department prior to [Nemours/Alfred I. duPont Hospital for Children] in the morning, the diagnosis and surgery was conducted the same day. Both my 12-year-old and I clearly understood the procedure and what was known/unknown prior to it. Surgery was successful, and we were able to go home the same day. My girls have had many positive experiences at the hospital, and our surgeon was fantastic in this scenario."
"Our post-anesthesia care nurse was amazing: He made a long day a much brighter experience! Our surgeon was outstanding: He went above and beyond for our son and even his one-week follow-up was confirmation of what a great doctor he is!"
"I was given both written and verbal instruction more than once to make sure I understood everything correctly. It was very helpful!"
"Excellent experience. I tell everyone I know how easy Nemours makes health care for your children. Many thanks."
"I like the way people who work in surgery communicate with parents. Thank you so much to all of you, but especially to our surgeon."
"Unbelievable experience. This hospital and its staff is just amazing for and with children. We felt very comfortable with everything that was happening."
"The entire process was easy, and I was kept very well-informed during and after surgery. Our Nemours surgeon is awesome! Thank you!"
"I really appreciated the surgeon’s assistant calling me at home following up on my child and reminding me that she was due for her appointment! This is excellent care — Thank you!"