Patient Navigation Support Program

Patient Navigation

Coordinating medical care for a child with a complex medical condition can be challenging — and time-consuming. Nemours/Alfred I. duPont Hospital for Children recognizes that parents and guardians can use some help getting appointments with all the right specialists at their preferred location(s). That’s why we’ve created the patient navigation service. We’re here to help you get the care you need and want — when and where you need and want it.


Our Patient Navigators

Our patient navigation team consists of nurses and designated schedulers to help families of children with complex medical conditions make all the appointments they need for a given visit to Nemours/Alfred I. duPont Hospital for Children — all on the same day, if possible.

If your child’s diagnosis will require specialist treatment across many different medical disciplines, our patient navigators can help. It’s their job to help families through the uncertainty surrounding a complex medical condition. We want to make sure you get appointments with the right physicians and providers for your child.


Common Conditions

Patient navigators can help schedule appointments for children with conditions such as, but not limited to:


Scheduling Appointments

To schedule your appointments using the patient navigation service, simply email patientnavigation@nemours.org. Our designated scheduler will help you make all of your appointments where and when you need them.