How to respond when an active shooter is in your vicinity:
CALL 911 (911 Calls on campus will be redirected to the Command Center. The Command Center will be responsible for notifying appropriate emergency responders) - Notify Command Center immediately so they may call for police and ambulance response. Information to provide:
- Location of the active shooter; be specific:
- Number of shooters (if more than one);
- Number and type of weapons held by the shooter;
- Number of potential victims at the location;
- What floor & department
- If on the AIDHC campus including Rockland buildings, call 911 first and then call 53 5555 and the Command Center will broadcast overhead a ACTIVE SHOOTER and its location. If off campus or an internal phone is not available, call 911 and then the Command Center at 302-651-5555.
2. ESCAPE - if there is an accessible escape path, attempt to escape the premises.
- Have an escape route and plan in mind, use stairs, not elevators. Avoid location of ACTIVE SHOOTER.
- Evacuate regardless of whether others agree to follow.
- Leave your belongings behind. Do not carry anything with you so you can move faster and not be mistaken for the shooter.
- Help others escape, if possible.
- Prevent individuals from entering an area where the active shooter may be.
- Do not attempt to move wounded people, leave them and report their location to authorities.
- Do not re-enter building until directed by law enforcement.
3. HIDE OUT - If escape is not possible, find a place where the shooter is less likely to find you. Your hiding place should:
- Be out of the active shooter's view
- Provide protection if shots are fired in your direction.
- If on an inpatient unit:
- Do not open locked access doors
- Clear corridors
- Keep patients and visitors in their rooms
- Hide under desks
- Lock the door
- Blockade the door with heavy furniture
- If the active shooter is nearby:
- Lock the door
- Silence your cell phone, pager, and other communication devices.
- Turn off any source of noise, such as a radio, television, etc.
- Hide behind large items, such as a cabinet, desk, etc.
- Remain quiet
To prevent an active shooter from entering your hiding place:
If an active shooter is outside the building:
- Find a location with a room that can be locked. If one cannot be found readily, try to determine if there is a nearby room that can be locked which you can reach safely.
- Once you are in a secure room, close and lock all doors and windows.turn off lights and get everyone down on the floor so nobody is visible from the outside.
- Have someone in the room call 911 and tell the dispatcher quietly what you know, where you are, how many people are with you, and what you are wearing. Also, inform the dispatcher if there are any injuries and any other information the dispatcher requests.
- Remain in place until police gives you instruction.
- An unknown voice may be the shooter trying to lure you from safety. Do not respond to any voice commands unless you can verify it is a police officer.
When Law Enforcement Arrives:
- The first officers to arrive will not stop to aid injured persons. Rescue Teams of other officers and medical personnel will follow the first officers into secured areas to treat and remove injured persons.
- Remain calm and follow officers’ instructions
- Put down any items in your hands (bags, jackets, purses, etc.)
- Immediately raise hands and spread fingers
- Keep hands visible at all times
- Avoid making quick movements toward officers
- Do not stop to ask officers for help or directions when evacuating. Just proceed in the direction from which officers are entering the premises.
- Continue to follow instructions by police until you are released.
SECURE YOURSELF SECURE YOUR PATIENTS
Location of the Emergency Management Plan: This 500 page document is physically located in or with Administration, Safety Officer, Emergency Management Officer, and in the Incident Command Code Delta box. A digital link to this plan is available only through the Nemours intranet.