Patient Feedback & Stories

At Nemours, we do everything within our power to provide the very best pediatric orthopedics care possible. Whether your child’s orthopedic condition is a routine fracture or an extremely complex genetic disorder, you can trust that we won’t lose sight of what your family needs and how you feel when your child is sick or injured.

See what our families and patients have to say about our care — and while you’re here, read stories about kids with a variety of pediatric orthopedics conditions.

Patient Satisfaction

We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care.

Here are some of the personal testimonials from parents like you:

"We are in a unique situation in that Nemours Children's Hospital and Nemours/Alfred I. duPont Hospital for Children work together to collaborate on the treatment, care and follow-up of our son. Chief orthopedists Dr. William Mackenzie (Delaware) and Dr. Stephen Frick (Orlando) collaborate to manage his scoliosis and orthopedic needs. Today, he is making great strides — walking mostly without a walker many days and even riding a tricycle! All of these accomplishments would not be possible without the support, skill and expertise of his Nemours physicians. We extend our deepest appreciation to both of his lead physicians for their care and concern."

"The physician's humor and initial presentation set us all at ease and his information was presented to us in a way we all could understand. He seemed to show genuine concern and explained routes to take for healing our daughter’s health problems. He (and all the helpers) established rapport easily and quickly."

"As a mom, I felt reassured about the care my daughter received. This was because our questions were acknowledged and answered, the diagnosis and treatment wonderfully explained, we were given options, and the physician and her staff took time with us. We never felt they were rushing, but that our problem was important. I feel included when things are explained well."

"The doctor, after sending us to [Nemours/Alfred I. duPont Hospital for Children] (because my daughter needs surgery) then told us we could make another appointment with her if we had more questions about the surgery if we did not understand anything the surgeon told us. I felt this to be very kind and caring especially toward my daughter, who was very upset at the time of the appointment."

"In our opinion, our Nemours orthopedist is one of the most kind and compassionate doctors we've ever come across. He's seen our son many times and recently operated on his spine, and we just think he's a wonderful doctor."

"Leaving [duPont Hospital], my son (with his broken leg freshly casted) turned to me and said, 'I love this place!' A kid with a broken leg saying such a thing speaks volumes about the level of quality health care provided."

"Our Nemours orthopedist is wonderful. He listens and has a good bedside manner. After seeing three different orthopedists, he was the only one who recommended daily stretches, and therapeutic horseback riding to help withour son. We travel up because our doctor really wants to help with our son."

"We are military and come to Nemours from overseas. Very pleased with the quality of care..."

Inspiring Stories of Our Patients

  • Anterior Cruciate Ligament (ACL) Tear: Mia
    Anterior Cruciate Ligament (ACL) Tear: Mia

    Mia played competitive basketball for her high school and local travel teams. During one game, an opposing player fell on the outside of her right knee.

  • Back Fracture: Vinnie
    Back Fracture: Vinnie

    In the winter of seventh grade, Vinnie was diagnosed with a bilateral fracture in his lower back. Like many athletes, he admitted that he “played through the pain.”

  • Back Injury: Tony
    Back Injury: Tony

    Tony started figure skating when he was just 5 years old. Now at 14, his dream was to win nationals. But would he be able to perform at his best with a prolonged back injury?

  • Kyphoscoliosis: Gavin
    Kyphoscoliosis: Gavin

    To see Gavin now, riding his bike, playing sports and beginning first grade, you’d never know what he's been through in his 6 years of life.

  • Limb Length Discrepancy: Alex
    Limb Length Discrepancy: Alex

    Eight-year-old Alex is in constant motion. The difference in the length of his legs and wearing a built-up sneaker doesn’t slow him down one bit. His doctor at Nemours has nicknamed him, “Wild Man.”

  • Neuromuscular Research: Matthew
    Neuromuscular Research: Matthew

    Diagnosed at 15 months old with spinal muscular atrophy (SMA), Matthew and his mom agreed to try out the Wilmington Robotic Exoskeleton (WREX) to see if it would improve his movement.

  • Orthopedics: Joey
    Orthopedics: Joey

    Two-year-old Joey was running around with the family dog when his mother Lynn saw his leg twist under him. Her little boy fell to the floor and screamed.

  • Scheuermann's Kyphosis: Bill
    Scheuermann's Kyphosis: Bill

    Bill always knew he had had poor posture because, for the past 14 years, his mom often reminded him to “sit up straight.”

  • Scoliosis: AJ
    Scoliosis: AJ

    “Do what you have to do to get to where you want to be.” This is the thought that fueled AJ as he recovered from spine surgery.

  • Scoliosis: Anna
    Scoliosis: Anna

    Having had spine surgery just 4 weeks earlier, Anna never thought she would be going to her senior prom and, most definitely, not in a backless dress. But she did.

  • Scoliosis: James
    Scoliosis: James

    To look at James today, an active teenager and competitive swimmer, you would never know that he spent more than 8 years of his life battling scoliosis. And he won.

  • Scoliosis: Samantha
    Scoliosis: Samantha

    Finding out that she had to undergo a spinal fusion was intimidating and frightening for Samantha. But she found that between the wonderful doctors and nurses at duPont Hospital for Children, her reco...

  • Scoliosis: Sammy
    Scoliosis: Sammy

    Sammy was diagnosed with a dramatic 104-degree curve in her thoracic spine, resulting from congenital scoliosis. The only way to resolve a curve this severe was through surgery.

  • Scoliosis: Tara
    Scoliosis: Tara

    When Tara was 10, her family chiropractor sensed something wasn’t right and ordered a spinal X-ray, which revealed a slight S-curve.

  • Skeletal Dysplasia: Mackenzie
    Skeletal Dysplasia: Mackenzie

    Mackenzie competes in horse shows, goes swimming and loves to read. Even though Mackenzie has a form of dwarfism, almost nothing slows down this friendly, energetic young teen.

  • Spinal Stress Fracture: Leighanne
    Spinal Stress Fracture: Leighanne

    Leighanne first knew something was wrong when her pain progressively got worse during gymnastics training. She began with simple home treatment of ice and rest, but that didn’t ease the pain.

  • Spondylolisthesis: Carley
    Spondylolisthesis: Carley

    For nearly a year, there were signs that something was wrong. First, it was the pain in her legs and a loss of flexibility. Then her gait (how she walked) changed.

  • Wrist Pain: Alyce-Faye
    Wrist Pain: Alyce-Faye

    Alyce-Faye was experiencing wrist pain. And it was getting worse — a real concern for anyone, but even more so for an athlete working towards the Olympics.

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