Diagnostic Referral Service

At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.

Patient Satisfaction

How Our Care Ranks

We know that ratings and reviews are important to our families. That's why we use surveys by Press Ganey, a respected research firm, to see how we measure up.

Nemours Diagnostic Referral Service Care Ranks in Top 20 percent

Compared with other pediatric health care providers, we rank highly in these key satisfaction areas:

  • Patient and family confidence in Care Provider
  • Likelihood of recommending practice
  • Care Provider gave clear instructions for follow-up care
  • Time spent with patient and family
  • Likelihood of recommending Care Provider
  • Explanations of problem or condition
  • Concern for questions or worries
  • Friendliness and courtesy of Care Provider
  • Efforts to include family in decision-making
  • Care Provider gave information about medications