Emergency Medicine

At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.

Patient Satisfaction

In the Words of Our Families

We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care. Here are some of the personal testimonials we’ve received from parents like you:

"It was a delightful experience: everyone we encountered was very friendly, even the front guard made my daughter smile, a very surprisingly wonderful emergency department experience. Thank you for all you do to make kids and parents feel comfortable; it really does make a huge difference!"

"We were in the ED on my son's third birthday. Despite two traumas, the nurses still found a moment to gather and sing 'Happy Birthday' before midnight. It meant so much to my son."

"[Nemours/Alfred I. duPont Hospital for Children] is my first and only choice in an emergency for my child!"

"Excellent experience. A staff person spent more than 20 minutes preparing my daughter for the experience of having stitches, discussing what to expect, what her responsibilities were, which really helped her to not be afraid."

"Doctors were all very focused on my description of my child's symptoms, very thorough evaluation. Our doctors — both of them — were wonderful; very caring, genuine individuals."

"Took very good care of my child who was the patient and my 4-year-old who was not, awesome job!"

"My daughter's nurse was great. He made her feel at ease and tried to keep her calm and laughing, which was not easy. We thank him very much! You should be very pleased to have him working in your emergency department."

"Nothing but praise for all. We even left my daughter's blanket and when I asked the girl at the desk, she said she would go and look for it herself. And when she got a break, she called me."