Volunteer in Wilmington, Del.

Volunteers at the Nemours/Alfred I. duPont Hospital for Children are valued members of the health care team. Annually, over 550 volunteers provide services to more than 85 departments throughout the hospital. Many work directly with patients and their families. Others choose to work behind the scenes, supporting the staff in clerical and reception roles.

Opportunites for High School Students »

Opportunities

Our volunteers provide support to both clinical and clerical departments. Openings for these positions change constantly. Please note that not all opportunities are available at any given time.

Recreational Activities with Children

Read Aloud Delaware

Volunteers with this program — a collaboration with the non-profit Read Aloud Delaware organization — read to children as they wait to be seen for appointments in the Outpatient Waiting Areas. 
When:
Monday–Friday, 8:30 a.m. to 4 p.m.

KINfolk

This non-profit organization distributes laptop computers to children while they are hospitalized. Computer knowledge is necessary to volunteer with this program.
When:
Monday–Sunday, 8 a.m. to 8 p.m.


Child Life Program

Assist Child Life Specialists in the Activity Center and on the nursing units as they help children deal with illness and hospitalization through play and self-expression activities. 
When:
Monday–Friday, 10 a.m. to 8 p.m.; Saturday & Sunday, 11 a.m. to 5 p.m.


Family Comfort/Support

Emergency Services

Assist behind the scenes with rooms, supplies, and patient escort. Provide comfort care to patients and their families. 
When: 
Monday–Sunday, 9 a.m. to midnight

Family Resource Center/
Ronald McDonald Family Room

Provide a welcoming and compassionate presence in the Family Resource Center, which offers a business center, computer access, a library, a kitchenette, laundry facilities, sleep rooms, and showers for patients’ families. This assignment is in collaboration with The Ronald McDonald House of Delaware.
When: Monday–Sunday, 9 a.m. to 8:30 p.m.


Reception

Unit Welcome Desk

Welcome visitors onto the units in our 450,000-square foot hospital expansion. Provide way finding and collaborate with Family Ambassadors in supporting our patients and families.
When: Sunday–Saturday, 8 a.m. to 8:00 p.m.

Front Desk Concierge

Welcome families and visitors to the hospital. Provide directions and information. Deliver flowers and balloons to patients’ rooms.
When:
Monday–Friday, 8 a.m. to 4 p.m.

Admissions

Support families and staff through the admissions process. Answer telephones and compile packets.
When: Monday–Friday, 8 a.m. to 4 p.m.

Surgical Services

Support families and staff through the surgical process, in both the preoperative and post-surgical units.
When: Monday–Friday, 7:30 a.m. to 3 p.m.


Clinical Department Support

Medical Imaging

Escort patients to other areas of the hospital and assist staff with general duties. Act as a greeter for the department.
When: Monday–Friday, 9 a.m. to 5 p.m.

Patient Escort

Assist Patient Escort staff with transporting patients and maintaining unit levels of wagons and wheelchairs. CPR training is required and will be provided.
When: Monday–Friday, noon to 4 p.m.;
Saturday, 9 a.m. to 1 p.m.


Office Staff Support

Clerical

Over 75 different administrative or medical offices need volunteers to help with mailings, filing, copying or telephone duties. Computer knowledge is helpful.
When: Monday–Friday, 9 a.m. to 4 p.m.


Therapeutic Services

Inpatient Rehab Gym

Assist behind the scenes by keeping equipment clean and in order. Aid therapists with peripheral duties associated with various therapies.
When: Monday–Friday, 9 a.m. to 4 p.m.

Outpatient Gym

Assist with behind-the-scenes activities and aid therapists as needed.
When: Monday–Friday, 9 a.m. to 4 p.m.

Pool

Aid aquatics staff with therapy patients.
When: Monday–Friday, 9 a.m. to 5 p.m.

How to Apply

Requirements for Adults & College Student Applicants

All volunteers must:
  • gain medical clearance, including two tuberculosis tests, an immunization titer and a urine drug screening (all provided by Nemours)
  • clear background and abuse registry screenings, including two personal/community references
  • participate in an interview where skills, interests and expectations are matched with the needs of patients, families and staff
  • satisfactorily complete a four-hour orientation
  • make a commitment to serve at least 50 hours per year
  • serve a two- to four-hour shift once a week in a designated time slot

The majority of volunteer opportunities are available Monday through Friday, 9 a.m. to 5 p.m., with limited evening and weekend hours.


Time Frames

  • Adults: Opportunities are available from September through
    April each year. Please contact our office to request information to
    join our program. We are not able to accept new adult applicants from May through August due to our summer programs for students.
  • College Students: Opportunities are by semester and openings
    are limited. Please call our office to inquire about availability for
    upcoming semesters.

Qualifications

Applicants must:
  • have consistent patience interacting with children from birth to age 18, as well as with their siblings and parents
  • be able to speak and understand English
  • be willing to learn the skills necessary to be competent in their duties
    and responsibilities

Benefits

Becoming a Nemours volunteer allows you to:
  • explore career opportunities
  • contribute to your community
  • meet new and interesting people
  • gain invaluable learning experiences in a hospital setting
  • receive a free annual flu vaccine
  • receive free parking and a free meal in the cafeteria
  • be recognized for your service hours

How to Apply for High School Students »

Special Programs

High School Students

Our summer volunteer program is geared to students interested in pursuing careers in health care or the allied health professions. In order to apply, high school students must be at least 16 by June 15 or have completed 10th grade. Learn More »


Community Groups

By coordinating special events and visitors, celebrating holidays, and recognizing birthdays, the Child Life Program strives to make the hospital experience as positive as possible for our patients and their families. Check with your Child Life Specialist to see what is scheduled during your child’s admission. Learn More »


Auxiliary

Membership in the Auxiliary is open to anyone with the heart and time to give. We serve the hospital through a variety of projects and services that touch patients and their families. Learn More »

Frequently Asked Questions

 
How do I become a volunteer?
  • stop by the Volunteer Services Office, call (302) 651-6081,
    or email volunteers@nemours.org to request information about
    applying to volunteer
  • complete an application
  • participate in an interview where your skills, interests and expectations are matched with the needs of our patients, families and hospital staff
  • gain medical clearance, including tuberculosis tests, an immunization titer and a urine drug screening
  • clear background and abuse registry screenings, and reference checks
  • attend a mandatory, general orientation
  • be trained by the hospital staff member designated as your supervisor for department-specific training
 
How much time is required?

Volunteers serve a three- to four-hour shift once a week in a designated time slot. We ask for a minimum commitment of 50 hours over a one-year period.

 
When can I volunteer?
  • Adults: Opportunities are generally available from September through April each year
  • College Students: Opportunities are available for fall, spring and summer semesters. Openings are limited
 
What are we looking for in our volunteers?
As a volunteer, you will need to:
  • abide by Nemours Standards of Behavior
  • have consistent patience interacting with children from birth to age 18, as well as with their siblings and parents
  • be able to speak and understand English
  • be willing to learn and able to perform the skills necessary to be competent in your duties and responsibilities
  • exhibit outstanding customer service skills in every interaction
 
What are the benefits of volunteering?
Becoming a Nemours volunteer allows you to:
  • contribute to your community
  • meet new and interesting people
  • gain invaluable learning experiences in a hospital setting
  • be recognized for your service hours

Contact Us

Phone: (302) 651-6081
Fax: (302) 651-6071
E-mail: volunteers@nemours.org
Address: 1600 Rockland Road, Wilmington, DE 19803