Accepted Insurance

Nemours accepts most major insurance plans. Patient-families can also check with their health insurance provider for the most up-to-date information.

Accepted insurance in:

Nemours offers neonatal and pediatric critical care patient transport 24 hours a day, 7 days a week to our hospitals by referral from licensed health care facilities.

One call can help you secure:
  • referral
  • transfer
  • acceptance
  • specialty consults
  • Transport Team activation
  • service by ground or air

Delaware Valley: 1-800-962-0023
Central Florida: (855) KID-ADMIT


Contact Critical Care Transport in Your Area

 
Delaware


Nemours Kids Transport

Request a neonatal or pediatric transport/transfer any time, day or night, to Nemours/Alfred I. duPont Hospital for Children — Delaware's only provisional Level I Pediatric Trauma Center.

Physicians and hospital staff only, please call:
  • Phone: 1-800-962-0023 for transfers/acceptance and to request transport
  • Fax: (302) 651-4247

Please Note: Nemours Kids Transport is not a 911 service. We offer patient transport by referral only from other licensed health care facilities.

 
Florida


Pediatric Critical Care Transport

Request a neonatal or pediatric transport/transfer any time, day or night to Nemours Children's Hospital's family-centered emergency department – dedicated to babies, children, and teens.

Physicians and hospital staff only, please call:
  • (855) KID-ADMIT for transfers/acceptance and to request transport
  • (407) 567-4200 for NCH Emergency Department direct line

Please Note: This is not a 911 service. We offer patient transport by referral only from other licensed health care facilities.


Preparing a Patient for Transport

 
How to Prepare a Patient
We will need the following:
  • your name, facility, phone number
  • patient’s name, date of birth, weight
  • diagnosis
  • referring physician
  • brief report
Please have the following ready for the transport team:
  • copies of X-rays, MRI, CT, and charts
  • signed COBRA form 
  • extra copy of the face sheet for the transport unit

Only a parent/guardian may sign consents. Please be sure to assist the family in arranging for their own transportation.

 
What to Expect During Transport
Upon arrival, our transport team will:
  • Collect signed consent forms giving permission for our team to treat, transport, and admit the child to the hospital.
  • Evaluate the child, receive updated information about the child’s condition from local doctors and nurses, and possibly ask parents and doctors more questions about the child.
  • Communicate with our medical command physician to develop the child’s plan of care during transport.

Important Transport Information for Families

One parent or guardian is encouraged, but not required, to ride along in the front with the child during ground transport. Due to FAA restrictions, family members may not accompany patients on helicopter transports.

Note: Transportation for the family home or back to the facility is not available.

Contact Us

Nemours Kids Transport
Delaware Valley

Phone: 1-800-962-0023
Fax: (302) 651-4247

Nemours Critical Care Transport
Central Florida

Phone: (855) KID-ADMIT
NCH Emergency Department:
(407) 567-4200