View your child's medical records through our secure online portal, day or night.
Nemours accepts various insurance plans and HMOs that differ depending on the location your child receives care, and the medical services provided. This means it's possible that services performed by the same physician at a Nemours clinic and hospital may not be covered by your insurance at both locations.
Please refer to the lists of accepted insurance organized by our service areas below. Because this changes regularly, we recommend that you check with your insurance provider for the most accurate and up-to-date information regarding your coverage of services and physicians at Nemours.
You can also call Nemours Customer Service toll free: (866) 390-3610.
For information or help with your financial obligations:
- Download Financial Counseling Support (PDF) (English and Spanish)
- Visit our Financial Assistance section
Health Insurance We Accept in Delaware
NOTE: Nemours physicians and medical staff members may not participate in (or be "enrolled" in) all of our accepted insurance plans. To determine whether a physician or other health care provider at Nemours is credentialed and enrolled with one of the plans listed below, please call Nemours Customer Service toll free: (866) 390-3610.
Aetna/U.S. Healthcare
- Aetna Elect Choice
- Aetna Select
- Corporate Health Administrators
- Corporate Health Insurers
- Freedom Choice
- Managed Choice
- Open Choice
- Senior Choice
- U.S. Access
- Traditional Choice
- University Health Plan
AmeriHealth of DE
- AmeriHealth Administrators
- AmeriHealth Personal Choice
- Healthcare Delaware
- Personal Choice
- Healthy Children's Program
American Psych Systems HMO
Benefit Concepts
Blue Cross/Blue Shield of DE
- BlueCare
- BlueSelect
- BlueChoice
- BlueClassic
- CareLink
Cigna/Great West Health Care
- Cigna Healthcare PPO
- Cigna Referral Plan
- Select Source Plus
- Point of Service HMO
- CoMED HMO
Cigna Transplant Network
Coventry Healthcare of DE
- Coventry Healthcare PPO / HMO
- Health America HMO
- Health Assurance
Coventry Transplant Network
Delta Dental
Devon (formerly Americare PPO)
Evolutions Healthcare
(formerly Guardian)
First Health PPO
(formerly Affordable)
HealthNet (commercial products)
HealthPartners
Horizon Blue Cross
Blue Shield of New Jersey
Independence Blue Cross
- Blair Mill
- GPPPN
- Keystone Healthplan East
- AmeriHealth of NJ
Insurance Administrators
of America
Integrated Health Plan PPO
Intergroup PPO
Interlink Transplant Network
LifeTrac Transplant Network
Multiplan PPO
National Transplant Network
OneNet PPO
PHCS Private Healthcare Hospital Systems
Plan Vista Solutions
(aka National Preferred
Provider Network)
Preferred Healthcare PPO
United Healthcare
Health Insurance We Accept in Pennsylvania
NOTE: Nemours physicians and medical staff members may not participate in (or be "enrolled" in) all of our accepted insurance plans. To determine whether a physician or other health care provider at Nemours is credentialed and enrolled with one of the plans listed below, please call Nemours Customer Service toll free: (866) 390-3610.
Aetna/U.S. Healthcare *
- Amerihealth Mercy
- AmeriHealth of NJ and DE
Benefit Concepts
Blue Cross/Blue Shield of DE
Cigna/Great West Health Care
Coventry Healthcare of DE
Delta Dental
Devon
Evolutions Healthcare
First Health
Healthpartners
Horizon BCBS of NJ
Independence Blue Cross
- Amerihealth
- Keystone Healthplan East
- Personal Choice
Insurance Administrators
of America
Intergroup PPO
Interlink Transplant
Keystone Health Plan East
LifeTrac Transplant
Multiplan PPO
National Transplant
OneNet PPO
Plan Vista Solutions
(aka National Preferred
Provider Network)
Preferred Healthcare PPO
United Healthcare
* Other Aetna/U.S. Healthcare products are considered in network at our Wilmington, DE locations only.
Health Insurance We Accept in New Jersey
NOTE: Nemours physicians and medical staff members may not participate in (or be "enrolled" in) all of our accepted insurance plans. To determine whether a physician or other health care provider at Nemours is credentialed and enrolled with one of the plans listed below, please call Nemours Customer Service toll free: (866) 390-3610.
Aetna/U.S. Healthcare
Benefit Concepts
Blue Cross/Blue Shield of DE
Cigna/Great West Health Care
Coventry Health Care of DE
- Health America
- Health Assurance
Delta Dental
Devon (formerly Americare)
Evolutions Healthcare System (formerly Guardian Resources)
First Health
(formerly Affordable)
HealthNet
(commercial products)
Horizon Blue Cross Blue Shield of New Jersey
Independence Blue Cross
- Amerihealth
- Keystone Healthplan East
- Personal Choice
Intergroup PPO
Medicaid of New Jersey (traditional)
Multiplan
Plan Vista Solutions
(aka National Preferred
Provider Network)
United Healthcare
Health Insurance We Accept in Florida
NOTE: Nemours physicians and medical staff members may not participate in (or be "enrolled" in) all of our accepted insurance plans. To determine whether a physician or other health care provider at Nemours is credentialed and enrolled with one of the plans listed below, please call Nemours Customer Service toll free: (866) 390-3610.
Accountable Health Plan
Aetna
Avmed
Beech Street
Blue Cross/Blue Shield
Capital Health Plan
Children’s Medical Services (CMS)
Cigna/Great West
Evolutions Healthcare Systems
First Coast Advantage
First Health
Florida Health Care Plan
Florida Medicaid/Medipass
Florida Medicare
Georgia Medicaid/Georgia
Better Health/Peachcare
HealthEase (Wellcare)
Healthy Kids (excluding
Amerigroup and Simply)
Humana, Inc.
Multiplan
Ped-I-Care
Title 19 and Title 21
Prestige Health Choice
Smart Health - St. Vincent's
Staywell (Wellcare)
Sunshine State Health Plan
Three Rivers
Provider Network
Tricare/Humana
Military Health Services
United Healthcare, Inc.
United Healthcare Community Plan
Universal Health Care
Vista Healthplan/Coventry
Healthcare of Florida
Volusia Health Network
The new Nemours Children's Hospital brings new, expert specialty care services to our region's children and families. Please understand that your insurance may not be the same at the hospital and our clinics. As we continue to grow, so will our list of accepted insurance plans. Because this information is subject to change, it's always best to contact your insurance provider for the most accurate information.
For more information, please review Understanding Your Insurance Coverage (PDF). You're also welcome to call one of our friendly financial counselors at (407) 650-7703.
Nemours Children's Hospital
For Inpatient, Surgical, Rehabilitation, and Diagnostic Services, Nemours Children's Hospital is currently contracted with:
Aetna
Blue Cross/Blue Shield
Children Medical Services
Molina Medicaid
Prestige Medicaid
Simply Medicaid
Sunshine Medicaid
Wellcare (Healthease & Staywell)
Nemours Children's Clinics
Accountable Health PPO
Aetna HMO, POS, PPO
AvMed
Beechstreet PPO
Blue Cross/Blue Shield
Children’s Medical Services (CMS) Medicaid
Cigna HMO, POS, PPO
Coventry/first Health Health PPO
Evolutions Healthcare
Florida Healthcare Plan HMO, Healthy Kids
Florida Medicaid/Medipass
Florida Medicare
Greatwest HMO, POS, PPO, Open Access
Healthchoice
Health First Health Plans
Healthease Medicaid,
Healthy Kids
Humana HMO, POS, PPO
Multiplan PPO
Ped-I-Care Medicaid HMO
Prestige Health Choice Medicaid
Staywell Medicaid, Healthy Kids
Sunshine State Medicaid
Three Rivers
Tricare All Products
United All Products, Healthy Kids
Universal Medicaid
Vista Healthplan HMO, PPO, Healthy Kids
Volusia Health Network PPO, EPO
Behavioral Pediatrics in Orlando
Nemours behavioral pediatrics in Orlando only participates in these behavioral health plans:
- Aetna (all plans)
- Blue Cross/Blue Shield (PPO only)
- Children’s Medical Service (Pedicare Title 21)
- Florida Healthcare Plan (includes Healthy Kids)
- Healthchoice
- Tricare (HMO requires authorization from Tricare)
- United Behavioral Health (Dr. Gavin does not participate in this plan)
- United Healthcare (Dr. Gavin does not participate in this plan. Please note: not all plans with United Healthcare have mental health benefits, so please verify with Member Benefits.)
Accountable Health Plan
Aetna
Alabama Medicaid/
Patient First
Beech Street
Blue Cross/Blue Shield
Capital Health Plan
Children’s Medical
Services (CMS)
Cigna/Great West
Evolutions Healthcare Systems
First Health
Florida Health Care Plan
Florida Medicaid/Medipass
Florida Medicare
HealthEase (Wellcare)
Healthy Kids (excluding
Amerigroup and Simply)
Humana, Inc.
Multiplan
Prestige Health Choice
Smart Health - Sacred Heart
Sunshine State Health Plan
Three Rivers
Provider Network
Tricare/Humana
Military Health Services
United Healthcare, Inc.
United Healthcare
Community Plan
Universal Healthcare
Vista Healthplan/Coventry
Healthcare of Florida
Contact Us
Nemours Customer Service
Toll Free: (866) 390-3610
Hours: Monday - Friday, 8 a.m. - 4:30 p.m.
