Accepted Insurance

Nemours accepts most major insurance plans. Patient-families can also check with their health insurance provider for the most up-to-date information.

Accepted Insurance for Florida »

Contact Nemours Pediatric Critical Care Transport

Request a neonatal or pediatric transport/transfer any time, day or night to Nemours Children's Hospital's family-centered emergency department – dedicated to babies, children, and teens.

Physicians and hospital staff only, please call:
  • (855) KID-ADMIT for transfers/acceptance and to request transport
  • (407) 567-4200 for NCH Emergency Department direct line

Please Note: This is not a 911 service. We offer patient transport by referral only from other licensed health care facilities.

Nemours Critical Care Transport

Nemours Children’s Hospital offers comprehensive pediatric critical care transport by ground ambulance or helicopter. One call – always answered by an experienced pediatric medical team member – can help you secure a mobile pediatric intensive care unit for your patient. Our critical care team is specially trained and experienced in the care of children, from birth to age 18, with acute and complex needs and can provide rapid response for medical transports at all times.

Our doctors work closely with referring physicians to plan the best care possible. In situations that require specialized attention, world-class pediatric medical and surgical experts are nearby and on call 24 hours a day.

 
What Happens After Arrival at Our Hospital

Depending on the patient’s specific plan of care, the child may be admitted to our Emergency Department. Or, the patient may be transported directly to the most appropriate inpatient care unit (such as surgery, neurology, oncology, cardiology, or rehabilitation).

Our transport patients may also be admitted to the:

Contact Us for General Information
Todd F. Glass, MD, MS

Chief, Division of Pediatric
Emergency Medicine
(407) 650-7808
todd.glass@nemours.org
Learn More About Dr. Glass »

Nicole Johnson, RN

MSN, MBA, NE-BC, CPEN
Director of Emergency Services
(407) 650-7808
nicole.johnson@nemours.org

Meet Our Nemours Critical Care Transport Team

Our staff is highly trained in pediatric intensive care, emergency, and transport medicine. With specialized, state-of-the-art pediatric equipment, we’re equipped to care for patients with acute or complex illnesses that may require resuscitation and more aggressive management.

Critical Care Transport Team members include:
  • Pediatric Critical Care Physicians: Doctors board certified in pediatric critical care serve as medical command physicians, directing the child’s care throughout the transport process
  • Critical Care Nurses: Registered Nurses (RNs) with specialized training, experience and certification in pediatric advanced life support, adult life support, and trauma care
  • Registered Respiratory Therapists (RRTS)
  • Emergency Medical Technicians

The team members are trained in the use of specialized pediatric equipment, including multi-parameter vital-sign monitors, compact infusion pumps, and defibrillators/external pacemakers. Advanced procedures performed by our staff include vascular access (intravenous and intraosseous), endotracheal intubation, chest decompression, and advanced airway management.


An Emergency Department Built For Families

NCH offers babies, children, and teens a state-of-the-art emergency facility that was designed by our patient families. The department features private exam rooms, two fully equipped major resuscitation rooms, and a dedicated playroom/lounge.

All of our Emergency Department physicians are board certified in pediatrics and we provide a child-focused environment with experienced pediatric nurses, Child Life specialists trained in play activities and other therapies to help for ease anxiety for the entire family, and social workers who can provide information, resources, and support when needed.

How to Prepare a Patient

We will need the following:
  • your name, facility, phone number
  • patient’s name, date of birth, weight
  • diagnosis
  • referring physician
  • brief report
Please have the following ready for the transport team:
  • copies of X-rays, MRI, CT, and charts
  • signed COBRA form 
  • extra copy of the face sheet for the transport unit

Only a parent/guardian may sign consents. Please be sure to assist the family in arranging for their own transportation.


What to Expect During Transport

Upon arrival, our transport team will:
  • Collect signed consent forms giving permission for our team to treat, transport, and admit the child to the hospital.
  • Evaluate the child, receive updated information about the child’s condition from local doctors and nurses, and possibly ask parents and doctors more questions about the child.
  • Communicate with our medical command physician to develop the child’s plan of care during transport.

Contact Nemours Critical Care Transport

Nemours Critical Care Transport

Nemours Children’s Hospital
13535 Nemours Parkway
Orlando, FL 32827
28° 22’ N/ 81° 16’ W
Get Map & Directions »

Request a Transport
  • Phone: (855) KID-ADMIT
  • Emergency Department:
    (407) 567-4200