Nemours CareConnect: Pediatric Online Video Doctor Visit

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24/7 Online Doctor Visits

A pediatrician is a tap away — every day.

Nemours CareConnect for Kids

A live video visit for $0 to $59, depending on your insurance.*
Access on your desktop or a free app on your mobile device.

You can have an video chat visit with a Nemours pediatrician from your mobile device.
Parents can download the CareConnect app to their mobile device.
The Nemours CareConnect app allows you and your child to see the doctor and the doctor to see your child on your mobile device.
Nemours pediatricians can treat newborns and kids online with a range of conditions.
Hours & Availability

Hours & Availability

Kids, newborns to age 18, can see a doctor through live video chat 365 days a year.

Non-Nemours patients welcome.

Daily: 24/7

For emergencies, please dial 911 or visit an emergency department. 

Conditions We Treat

Conditions We Treat

Nemours CareConnect pediatricians treat newborns and kids online with a range of conditions, including:

  • fever
  • cough
  • congestion
  • runny nose
  • colds, flu, upper respiratory infections 
  • mild allergic reactions
  • vomiting, diarrhea, dehydration 
  • ear, nose and throat pain or infection
  • conjunctivitis (pink eye)
  • animal bites, burns, cuts
  • headaches
  • abdominal pain, change in stool 
  • infected wounds
  • rashes, insect bites 
How It Works

How It Works

CareConnect brings Nemours pediatric primary care to you with on demand doctor visits through live video chat from your mobile device or computer. It’s easy, secure, fast and convenient. No travel or parking + less waiting = hours of time saved for your family. Plus, our experts are here when you need answers now — whether it’s the middle of the night, you’re away from home, or you just can’t get in during regular office hours. 

See the Pediatrician in Minutes

1 Enroll Your Child

Sign up online, or go mobile with the Nemours CareConnect app (free download). Enroll now so we're ready when you need us. Get Started »

2 Choose a Doctor

All CareConnect doctors are board-certified Nemours pediatricians who are trained in video health care. Simply browse their profiles and choose a doctor.

3 Pay Securely Online

Online video visits cost $0 to $59, depending on your insurance benefits. Fees are due at the time of service. Check with your insurance provider to find out if they cover telemedicine visits.

4 Start Your Visit

The Nemours pediatrician will guide you through the examination, ask about symptoms and send a prescription to the pharmacy if needed.

5 Receive a Visit Summary

CareConnect visit summaries are part of MyNemours, our secure online patient portal. If you don’t have a MyNemours account, you’ll receive information after your visit on how to access the visit summary in MyNemours. The CareConnect doctor can also send the visit summary to your child’s primary care physician.

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Scheduled Specialist Online Visits

Nemours now offers scheduled specialist appointments through live video chat. Ask your doctor if this is an option for your family.

Learn More »

* Check with your insurance provider to find out if they cover telemedicine visits.