Can I still have a video visit if I don’t have the right phone or computer set-up?
If you don’t have a device to use, we may be able to set up a video visit from a Nemours location close to your home. Call your child’s provider to learn how.
Does my child need to be with me and on screen during the entire video visit?
Yes. Your child must be present and near you for the entire video visit, although they do not have to be visible on the screen when the doctor is not examining or speaking to them.
Will my insurance cover my child’s video visit?
Many insurance providers cover a video visit at the same rate as a regular office visit. Check your insurance plan for details.
What if my child needs a prescription?
If your child’s provider prescribes medicine during the video visit, they can send the prescription electronically to your pharmacy.