Web Privacy Policies
Nemours does not share or sell any information about Nemours.org users. Nemours.org does not select content based upon relationships with outside vendors, and does not accept advertising or sponsorship from outside vendors. Although Nemours is closely associated with various health care organizations, we do not share information with them regarding Nemours.org users, nor do we engage in “co-branding” of health content with providers outside of Nemours. KidsHealth.org is a website that is owned entirely by Nemours. Content created by KidsHealth.org is presented through Nemours.org.
We collect IP (Internet Protocol) addresses for the purpose of analyzing aggregate traffic statistics. An IP address is a set of numbers assigned to a given internet connection when you connect to the Internet, however, an IP address is not unique to a given computer. Through IP address analysis we cannot determine the identity of our visitors, but we can determine what part of the world they are connecting from and what Internet Service Provider (ISP), operating system and Web browser they use. We do not sell or share IP address information with any vendors or other health care organizations.
Problems with the Nemours.org website may be reported using the Feedback form. While Nemours will not intentionally share the content of the Feedback form with any third party, due to the nature of electronic communications, Nemours cannot provide assurances that the content of the Feedback form will not become known or accessible to third parties. Please do not submit personal medical information through this form or submit a request for medical advice using this form. This website does not and is not intended to be used as a substitute for seeking consultation from qualified medical professionals.
ALL EMERGENCIES SHOULD BE HANDLED BY CONTACTING YOUR DOCTOR OR CALLING 911 IMMEDIATELY.
Security and Encryption
Direct patient-to-patient or patient-to-physician communication is not facilitated through Nemours.org, but patient-to-physician communication may be accomplished through a link to the Nemours app . For this reason, the information on Nemours.org available to the public is presented in an unencrypted format. If you have the need to consult with a member of our medical community we strongly encourage you to do so via phone or in person. Even in those cases where you have been given the e-mail address of a Nemours employee, we recommend that you do not transmit sensitive medical information in an unencrypted format. In its basic format, e-mail is inherently insecure and can be intercepted and read by others.
There are two types of information on Nemours.org:
- Material previously published (usually in hard copy format) for a separate purpose not related to Nemours.org; and
- Material developed for publication on Nemours.org.
Except when signed authorizations have been obtained to allow the names and images to be used, no patients or family members of patients are identified in the content that is specific to Nemours.org. The names and photographs of patients or family members are changed to respect the privacy of our patients.
Nemours Notice of Privacy Practices
Individuals have a right to adequate notice of the uses and disclosures of protected health information that may be made by Nemours, and of the individual’s rights and Nemours legal duties with respect to protected health information. Please view the Nemours HIPAA Privacy Practices.
If you have any questions or concerns regarding Nemours privacy practices, you can reach any Nemours department, team or person by calling (800) 472-6610.
If you wish to file a complaint, or have a question regarding your health care information privacy, please contact the Nemours Chief Privacy Officer at (800) 472-6610, or email firstname.lastname@example.org, or contact us by mail at this address:
Attention: Privacy Officer
10140 Centurion Parkway North
Jacksonville, FL 32256
If you wish to remain anonymous, call (866) 636-4685.
When establishing communication regarding Nemours Policy Practices, no guarantee is provided for the timeliness of the response. However, your inquiry is very important to us and we will make every effort to respond quickly to your inquiry.
Changes and Modifications