Our pediatric specialists are available to see your patients via telehealth on our Nemours app platform.
When you refer patients to one of our divisions that offer telehealth, a member of our team will set up the patient's parent or caregiver on our telehealth platform prior to the visit. After the initial consultation, the specialist will determine if a follow-up visit to one of our locations is necessary. In some cases, based on clinical history and findings from the telehealth visit, patients may be placed directly in a scheduling queue for surgery.
If our specialists require any imaging prior to seeing new patients, you will be asked to transmit a report to Nemours so that we can scan it into our EPIC medical record. If you do not have imaging capability, parents may be asked to contact the imaging provider and request images be uploaded to Nemours or obtain a disc and bring it to a follow-up appointment.
At the end of every visit with a Nemours specialist, you will receive a progress note via email, fax or your electronic health record (directly in EPIC or through the NemoursLink portal) within 7 days.
We appreciate everything you do for your patients, and we’re here to help you continue to provide the very best care.
All Nemours specialties can now see patients via telehealth. Most new patient referrals will be evaluated on a case-by-case basis to determine if a telehealth consultation is appropriate.
For surgical consultations, please see the list below for diagnoses that will be seen via telehealth. Conditions not listed will be scheduled for office visits.
NOTE: For patients with macrocephaly, referring physicians will be asked to send the patient’s growth chart or provide a copy to the family prior to the visit.
All diagnoses except:
NOTE: The following diagnoses can be seen via telehealth, but will also require an in-person visit before surgery can be scheduled:
If you have questions or concerns about the use of telehealth for specific conditions, please call the phone number for your geography included in the Contact Us section.
To use Nemours app, your families simply have to download the free Nemours app (links are on the Nemours app page) from the App Store or Google Play, or visit app.nemours.org from a computer with a camera and microphone.
More resources: Preparing for Your Telehealth Visit
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