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Nemours CARE Program

The Nemours CARE (Children at Risk Evaluation) Program at Nemours Children’s Hospital, Delaware provides the support and guidance caregivers need to help children who are at risk of abuse or have a safety concern.

Children and teens are welcomed into a safe and comfortable place – taking the first step towards getting the help they need. From there, our trained team including a specialty pediatrician, nurse practitioner, medical assistant and social worker will work together to determine if your child has an injury, has a medical condition, may be the victim of abuse or neglect, or has a safety concern.

Sometimes our care team sees that a child needs additional help. In those cases, we will work with our partners at the Delaware Children’s Advocacy Center to have a forensic interview. A forensic interview is a special way of asking questions that helps kids feel comfortable while being structured to learn if a child is safe.

Get Help Now

If you feel like a child might be unsafe or experiencing abuse or neglect, we are here to help. Call our CARE Program office and our experienced medical team will guide you through the process.

To request an appointment, call the CARE Program office at (302) 651-4805 with the following information:

  • Child’s name
  • Date of birth
  • Home address
  • Phone number
  • Type of insurance and ID number
  • Legal guardian name and phone number
  • Medical records, if available
  • Whether a report for child abuse or neglect has been made and to what agency

 

If a child has been sexually abused or assaulted within the last 5 days, or if a child is having symptoms that require immediate medical attention, please bring them to the Nemours Children’s Hospital, Delaware Emergency Department.

Preparing for Your Child’s Appointment

What to Bring to the Appointment

  • Child’s insurance card
  • Caregiver’s photo ID for registration

Location

The CARE Program is located across the street from Nemours Children’s Hospital, Delaware in the Rockland Two building, 1801 Rockland Road, Suite 100, Wilmington, Del.

Parking and Transportation

  • Parking is free at the Rockland Two building
  • Nemours offers a free shuttle service between the hospital and Rockland Two.
  • To request the shuttle service please go to the information desk in the hospital’s main or outpatient lobby

Directions to the Nemours CARE Program Office

  • The office is located on the first floor by the main entrance of the Rockland Two building.
  • Look for signs for the Children’s Advocacy Center. Our office is located in the same area.
  • Push the doorbell on the right side of the door and a staff member will open the door for you.

Contact Us

If you have questions, please call the CARE Program at (302) 651-4805. We are open Monday through Friday 8 a.m. to 4:30 p.m. (with the exception of major holidays).

Information for Providers

To request an appointment for a patient, send patient referrals via email to CAREprogram@nemours.org or call the main number at (302) 651-4805.

Please remember as mandatory reporters, medical providers should report child abuse concerns to the appropriate child protection agency. Referral to the CARE Program is not a substitute for that duty.