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Medical Emergencies
Please call 911 or your local emergency access number.
Contact Nemours Pediatric Critical Care Transport
24/7 Neonatal and Pediatric Critical Care Transport
One call to arrange critical care transport — including ground, helicopter and fixed-wing aircraft — for your newborn or pediatric patient up to age 18.
- Admission Phone (physicians and staff only): (855) KID-ADMIT (543-2364)
Nemours Children’s Hospital
13535 Nemours Parkway
Orlando, FL 32827
28° 22’ N | 81° 16’ W
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Main Hospital Phone: (407) 567-4000
NCH Emergency Department direct line: (407) 567-4200
Please Note: This is not a 911 service. We offer patient transport by referral only from other licensed health care facilities.
About Our Transport Services
Nemours Children’s Hospital offers 24/7 neonatal and pediatric intensive care transport.
We provide:
- one call convenience
- ground and air options arranged based on your patients’ specific needs
- onboard care from experienced transport teams that may include pediatric RNs, respiratory support and emergency medical technicians
- real-time medical command by board-certified pediatric critical care physicians and neonatologists during transport
- instant care mobilization with top Nemours pediatric surgeons and specialists
- admission to pediatric ED, surgery, PICU, NICU and cardiac critical care unit (CICU)
Please be sure to assist the family in arranging for their own transportation if needed. Our Nemours ambulance includes onboard seating for a parent with live video monitoring of their child during transport.
Information We Need
- patient name
- date of birth
- weight
- chief complaint/diagnosis
- medical history and allergies
- vital signs and initial assessment
- treatments initiated, if any
- referring physician name, facility and phone number
Have Records and Forms Ready
- all imaging films and diagnostic test results
- signed consent forms from parent/legal guardian (to treat, transport and admit)
- extra copy of the face sheet
What to Expect
Our transport team may:
- evaluate or prep the child onsite
- consult with treating physicians, nurses and/or parents
- develop a plan of care during transport
Ground Transport
Our ground transport includes a fully equipped pediatric intensive care ambulance plus a Nemours-owned, custom designed mobile intensive care unit (the size of a fire truck) that features space to care for two newborn or child patients at once.
- multiparameter vital-sign monitors
- compact infusion pumps
- Criticool technology for newborns
- defibrillators/external pacemakers
- advanced airway management
- arterial and venous access
- endotracheal intubation
- chest decompression
Unique Features
- video monitors for parents to see their child from the front cabin
- colored overhead lights for kids to "paint" the space
- monitors for patients to watch videos during transport
Air Transport
In some cases we may arrange helicopter or fixed-wing transport.
Nemours Children's Hospital
Patients may be admitted to our pediatric Emergency Department or one of our dedicated intensive care units.
- state-of-the-art pediatric-only emergency facility
- board-certified pediatric emergency care physicians
- private exam rooms with walls
- fully-equipped major resuscitation rooms
- playroom/lounge
- dedicated Child Life specialists
- Level II and IIIc referral center
- 13 single-patient rooms with sleeping accommodations for parents
- board-certified neonatologists
- neonatal nurse practitioners and registered nurses
- expertise managing complications related to premature birth
- total body hypothermia for neonatal brain injuries
- intensivists are skilled in a full range of life-supporting techniques
- mechanical ventilation therapies
- all forms of dialysis and blood filtration processes
- advanced programs including pain management, sedation and medication withdrawal
- all types of noninvasive and invasive monitoring systems
- part of the Nemours Cardiac Center in Orlando
- close monitoring and care from pediatric cardiologists and staff
- extracorporeal membrane oxygenation (or "ECMO")
Contact Us for General Information
Todd F. Glass, MD, MS
Chief, Division of Pediatric
Emergency Medicine
(407) 650-7808
todd.glass@nemours.org
Learn More About Dr. Glass »
Nicole Johnson, RN
MSN, MBA, NE-BC, CPEN
Director of Emergency Services
(407) 650-7808
nicole.johnson@nemours.org
Contact Nemours Critical Care Transport
Nemours Critical Care Transport
Nemours Children’s Hospital
13535 Nemours Parkway
Orlando, FL 32827
28° 22’ N/ 81° 16’ W
Get Map & Directions »
Request a Transport
- Phone: (855) KID-ADMIT (543-2364)
- Emergency Department:
(407) 567-4200