At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.
Quality & Safety: Learn how we track and measure the success of our care.
Patient Satisfaction: See what families say about our care.
How Our Care Ranks
We know that ratings and reviews are important to our families. That's why we use surveys by Press Ganey, a respected research firm, to see how we measure up.
Nemours Plastic Surgery Care Ranks in Top 20 percent
Compared with other pediatric health care providers, we rank highly in these key satisfaction areas:
- Patient and family confidence in Care Provider
- Time spent with patient and family
- Likelihood of recommending practice
- Explanation of the problem or condition
- Care Provider gave clear instructions for follow-up care
- Concern for questions or worries
- Likelihood of recommending Care Provider
- Sensitivity to patient's needs
- Efforts to include family in decision-making
- Care Provider spoke using clear language