Primary Care Pediatrician, Windermere, Horizon West

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Primary Care, Windermere - Horizon West

Nemours Children's Health, Horizon West

We’re open and have safe practices in place to care for your child.

See how we're making sure our locations are safe. Get Details »

7315 Winter Garden Vineland Road, Suite 101
Windermere, FL 34786
View Map & Directions
Insurance We Accept »

The entrance of our pediatric primary care office in Windermere, Florida.
Our pediatrician office in Windermere is friendly and welcoming.
This exam room's walls are decorated in the Mario Brothers theme.
A height and weight measuring station in the hallway helps kids see how they're growing.
The walls and floors of our pediatric primary care office are bright and colorful.
Dr. Chad McRae, a pediatrician, gives a young patient's doll a check-up.
Hours of Operation

Hours of Operation

Monday–Friday: 8 a.m. to 5 p.m.

Saturdays: 8 a.m. to noon.
We offer same-day appointments for established patients with routine illness or injury. Call (407) 217-7979 on Saturday to schedule an appointment. Patients are seen by appointment only — this is not a walk-in clinic.

Complimentary Meet-and-Greet Appointments

Walk-In Sick Care

Walk-in hours have been suspended to make certain we can maintain social distancing.

Important Numbers

Fax: (407) 217-7985
Poison Control: (800) 222-1222
Emergencies: 911

Why Choose Us

Why Choose Us

We love growing up with families and helping parents enjoy healthy kids through all of the ages and stages. Here, we foster wellness through immunizations and preventive services, and care for routine illnesses and everyday bumps and bruises — from your baby’s first days to age 18.

Your Child's Patient-Centered Medical Home

We are a certified Patient-Centered Medical Home, which means your child receives coordinated care that meets stringent national standards. Here, we take a team approach to caring for your child, and you are an important member of the team. Learn More »

Families choose us for comprehensive pediatric primary care and:

  • focus on prevention, whole-child wellness and effective management of chronic conditions
  • family inclusion in care decisions
  • coordination of services, including those outside our office

We also offer expertise and services such as:

  • breastfeeding support (from a certified lactation specialist)
  • fellowship training in adolescent medicine
  • behavioral health evaluations and management
  • access to Nemours pediatric experts in a wide range of specialties, close to home
  • 24/7 online doctor visits with Nemours pediatricians via CareConnect
  • seamless physician access electronic health records so we're all on the same page
  • online patient portal and email communication with caregivers through MyNemours

First Visit

For the first visit, a child must be accompanied by a parent or legal guardian with proof of custody.

Interpreter Services:

  • available for most languages
  • available for hearing impaired with advance notice 
Doctors & Care Teams

Doctors & Care Teams

Megan Behm-Downes, MD

Practicing Since: 2018
Languages Spoken: English

Cynthia Ann Martin, APRN

Practicing Since: 1998
Languages Spoken: English

Chad E. McRae, MD

Practicing Since: 2003
Languages Spoken: English
Map & Directions

Map & Directions

Our primary care pediatrics office is conveniently located in Lake Burden Shops on Winter Garden Vineland Road near Sunset Park Elementary School.

Extra Safety Measures

We have taken every possible precaution to make sure our locations are safe for you and your children, including:

  • COVID-19 screening for everyone
  • safeguards for social distancing
  • everyone over 2 y.o. must wear mask 
  • deep cleaning daily

Locations & Services

Children can get the full spectrum of pediatric care through our extensive network.

Request Records & Information Release

Request your child’s medical records or restrict who can see them. Learn More

Online Doctor Visits

See a Nemours pediatrician for minor illnesses and injuries 365 days a year with on demand doctor visits. Access a live video visit from your mobile device or computer.

Learn More

Billing Information

Get help with your child's health care expenses. Financial Assistance

Use online bill pay or send by mail. Pay Your Bill

Note: Bills and forms are from Children's Health Alliance, the name of the Nemours pediatric network.

Primary Care Blog

Advice from our experts on helping your child grow up happier and healthier.

Access Blog

Nemours App

Get easy, secure access to your child’s medical records, see a pediatrician on-demand, search our award-winning educational content and get other tools designed to help you keep your child healthy. Log In | Learn More

Note: This app replaces MyNemours. Use your MyNemours username and password to log in.