International Support

Families from around the world seek care at Nemours Children's for complex pediatric limb conditions, including limb lengthening surgery and limb reconstruction. These procedures require careful planning, especially for families traveling from another country.

Our experienced international care team works closely with your family to ensure you feel informed and supported throughout the entire process. From your first appointment through your return home, we’re here to guide you, answer questions, and help make every step of your journey as smooth and comfortable as possible.

Patient Rooms

Each room includes:

• Mini refrigerator, private bathroom, personal safe and luggage storage, and large windows with natural light
• Care Compass™ touch-screen tablet outside the room to keep you informed and involved
• Two TVs, including the GetWell Network for education, communication, and entertainment

Inpatient Floors
Families have access to:

• Shared spaces designed for rest, play, and connection, including TV-free lounges and rooftop gardens
• Child and teen playrooms, including Timmy’s Playroom from the Tim Tebow Foundation

Where Families Sleep

• Each patient room includes a couch that converts into sleeping space for a caregiver
• The Ronald McDonald House offers a welcoming home away from home, located right next door on our campus

What to Know About Medical Records

To schedule an appointment, we’ll need your child’s medical records. Here’s what to know:

• Medical records must be translated into English before scheduling
• Records can be sent via email, FedEx, postal mail, or fax
• Translation is the family’s responsibility; we can assist with arranging translation at your cost if needed
• All medical records are protected under U.S. HIPAA privacy laws

Submit records to:
Email: globalmedicine@nemours.org
Fax: +1 (302) 298-8986

Postal Address:
Attention: International Medicine Program Office
6535 Nemours Parkway
1st Floor Admin Suite — Office A1242
Orlando, FL 32827