COVID-19 Primary Care Florida

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Covid-19 Update Primary Care Services

Information for Nemours Primary Care Families in Florida

As we work through this COVID-19 pandemic together, please know that we have put in place new measures to be sure children safely get both the routine and sick care they need to grow up healthy, even outside of our normal office locations.

An Update on COVID-19 From Nemours Children's Primary & Urgent Care

Here's an important message from Nemours about resuming Well Child Visits, available options to get care for your child, and how we’re protecting our patients and families from the spread of COVID-19.

Please call your primary care provider to schedule an appointment and you will be directed to the office closest to you that meets your child’s needs.

The following offices are seeing well-child visits only:

The following offices are seeing well and sick patients. If visit hours are not listed, please call the office to ask about available appointment times depending on your child’s needs:

These offices can see sick and well visits. Please call for an appointment:

All of our primary care providers are available to see your child on our video visit platform, Nemours CareConnect . If your child is sick, call our office and we will schedule you to see your doctor from the comfort of your home. 

Some well child visits will also be moved to video visits. Your doctor's office will call to set up your video appointment and, if needed, a limited in-person exam or immunization visit.

Questions & Answers About Primary Care

This will depend on your child’s immediate need — we’re prioritizing scheduling to give every child an opportunity to have a physical and immunizations in the near future. Just like you, we want them to stay healthy and be able to return to school as soon as your community says it’s safe to do so.

That will depend on what’s needed at the time of your child’s visit. We’ll review your child’s current immunization record, and provide recommendations based on the CDC and AAP guidelines.

We recommend keeping all children on an immunization schedule, but that is not always possible. Your provider will be happy to discuss any concerns you may have.

We have a great program for well-child video visits that you can take advantage of. Any development concerns you have can be discussed with a board-certified provider during a virtual visit. Call your primary care office to schedule.

Financial Assistance During COVID-19

If you are experiencing financial hardship or you’ve lost health insurance coverage due to COVID-19, we can help you. Because it’s so important to keep your child on track with routine care and immunizations, we offer financial assistance and other resources to lend a hand.


We encourage all our patient families to sign up for our MyNemours patient portal to access your child’s records and communicate with us about nonurgent issues.

MyNemours is available online or through MyNemours app in the App Store or Google Play.