COVID Info for Community Physicians

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News & Updates for Medical Professionals

As cases of COVID-19 continue to be confirmed across the United States, we are doing our best to reassure our patient families, associates and affiliates of our preparedness during this public health emergency. As you or your practice receive inquiries from patients we want to work with you to ensure all patients receive the most appropriate care.

A serious complication of COVID-19:
Multisystem Inflammatory Syndrome in Children (MIS-C)

While COVID-19 usually causes a milder infection in children than in adults, some children become seriously ill – sometimes several weeks after being infected with COVID-19. Learn more »
If you have nonurgent questions about MIS-C or would like to request a consult on a patient displaying symptoms of COVID-19, please email

Return to Sports Physicals During COVID-19

As a result of the finding that COVID-19 can leave student athletes at an increased risk of myocarditis and other serious complications, Return to Sports evaluations have changed and are more important than ever before. Get guidance from Nemours pediatric specialists on Managing Return to Sports Evaluations in the Age of COVID-19 (PDF) and use this Patient Screening Questionnaire (PDF) to assess risk.

COVID-19 Education Opportunities

  • Monthly Webinar: COVID-19 in Pediatrics
    Listen as infectious disease experts lead discussions on the most recent COVID-19 issues facing pediatricians. Search for topics of interest in our CME course catalog  or get notifications sent to you by joining our email list.
  • On-Demand COVID-19 Modules
    Topics cover COVID-19-related issues, including how COVID-19 can impact return to sports and the new COVID-19 vaccine. In a lecture recently given by Nemours Infectious Disease Specialists, the faculty describe the clinical trials used to evaluate the two mRNA COVID-19 vaccines and likely challenges to COVID-19 vaccine implementation. CME credit is available. View library
  • Curated Pediatric COVID-19 Evidence-Based Medicine Resources
    The Nemours medical librarians and faculty have created an on-demand library of the best evidence-based resources on COVID-19. It is updated twice weekly and CME credit is available. Visit website  

COVID-19 Testing

Effective immediately, Nemours will only be testing pre-surgical, pre-procedural and pre-admission patients at our Mobile Testing Center. We will no longer offer routine testing for pediatric patients from your offices or for adults in the community. 

If you have patients who require a COVID-19 test, we encourage you to obtain the test in your office or utilize community-based testing options. 

Please check these sites for testing locations and requirements. Most community options do not require a physician referral. 


New Jersey


We appreciate your understanding. If you have any questions about these changes, please contact your Nemours Physician Liaison.

Service Updates

Urgent Cares are available for patients who require a nonemergent in-person evaluation. While walk-in service is available, providers should call first for those patients with suspected COVID-19 to allow the clinic to prepare appropriately. Please do not send your patients for the purpose of testing only.  

Glen Mills Urgent Care 

101 Applied Bank Blvd., Glen Mills, PA 19342
Phone: (484) 800-8744
Hours: Monday–Friday, 3–11 p.m., and Saturday and Sunday, 9 a.m. to 6 p.m.

Nemours/Alfred I. duPont Hospital for Children Emergency Department

The duPont Hospital for Children Emergency Department (ED) is for patients who require emergent clinical evaluation only. Providers should call the ED in advance to allow for preparation for a patient with suspected COVID-19. Please do not send your patients for the purpose of testing only. 

In an effort to promote social distancing and minimize the risk of exposure to COVID-19, Nemours asks providers to help us eliminate walk-in visits by patients who need diagnostic services. We can still provide same-day service but ask that all patient families call to schedule the requested service before arriving at Nemours/Alfred I. duPont Hospital for Children (N/AIDHC).

When scheduling:

  • While scheduling the diagnostic appointment, the patient and accompanying parent or caregiver will be screened for possible COVID-19 exposure. 
  • Processes are in place to safely manage those who screen positive and require diagnostic services.

When arriving at N/AIDHC:

  • Only one healthy parent or caregiver may accompany a child. Siblings and other family members or friends may not be present at these visits.  
    • Caregivers who are sick, are urged to stay home and send another healthy caregiver to be with their child or call us to reschedule their appointment.
  • All parents, caregivers and patients over the age of 2 will be required to wear a mask upon entering the building.
    • Patients and parent or caregiver are encouraged to arrive wearing their own masks. If they do not have a mask, one will be provided upon entering the building.

For Medical Imaging Services:

Hours: Monday–Friday, 7 a.m. to 5 p.m. (X-ray available after hours at Urgent Care)
Contact: Main Radiology at (302) 651-4636
Special Instructions: Please have family specify the ordering provider’s urgency for the study (same day, within one week, etc.)

For Outpatient Specimen Collection/Laboratory Services:

Hours: Monday–Friday, 7 a.m. to 5 p.m.
Contact: Access Center at (302) 651-4200
Special Instructions: Ask family to request a “SAME DAY – URGENT” appointment. This visit type will identify the testing to be immediately necessary.

All Nemours providers are using telehealth via our Nemours CareConnect platform to see new and existing patients when office visits are not necessary.

Please visit for information about how we are seeing new patients at our specialty practices.

Nemours CareConnect is also available as a 24/7 urgent care and triage service. If you would like to offer this care option to your patients before they come to your office for care, instructions on how to download and register are below.

You can download Nemours CareConnect from the App Store or Google Play. Follow the steps in the app to enroll and their child can be ready for a video visit at any time. 

If you have any questions about Nemours CareConnect or how to download and use it, email us at

Physician Support Contacts

Our physician liaison teams are here to support you. Please contact your representative with any questions.

Delaware Valley

Suzanne Cerbus

Suzanne Cerbus

Physician Liaison Manager, Delaware Valley
Southeastern Pennsylvania: Bucks, Chester, Delaware, Lancaster, Montgomery and Philadelphia counties in Pennsylvania.
(302) 373-2348


margie kandra

Margie Kandra

Delaware/Maryland: New Castle, Kent and Sussex Counties in Delaware, as well as Cecil, Kent, Queen Anne, Talbot, Caroline, Dorchester, Wicomico, Worcester and Somerset counties in Maryland.
(302) 353-0288

Joan Hess

Joan Hess

South New Jersey: Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Ocean and Salem counties in New Jersey.
(609) 977-0539


Lisa Howell

Lisa Howell

Physician Liaison Manager, Florida
Representing: Hardee, Highlands, Hillsborough, Osceola and Polk counties.
(407) 470-9504

Stephanie Murry

Stephanie Murry

Representing: Lake, North Orange, Seminole and Volusia counties.
(407) 259-1376

Cheryl McGraw

Representing: South Georgia to North Florida
(904) 239-1553

Amy Lowers

Amy Lowers

Representing: Brevard, Indian River, Martin and South Orange counties.
(407) 271-3591

Amanda Bunsee

Amanda Bunsee

Representing: Nemours Children's Primary Care, Nemours Children's Urgent Care, Nemours Fetal Care Center
(407) 490-7638

Elisabeth Kilcawley

Representing: North West Florida, South Alabama, Tallahassee and Valdosta, GA
(850) 281-2350

If you are a Nemours Affiliate and you have questions about our current operations or patient care plans, please contact a member of our team

Delaware Valley

Mark Ogino

Mark Ogino, MD

Emily Burrell

Emily Burrell

Mary Donar

Mary Donar Reale


Jane Ierardi, MD


Noelle Marcelino


Al Torres, MD


Vonda Sexton

Vonda Sexton


Resources for Your Patients

For updates on what Nemours is doing to keep patient families safe during this time and for answers to FAQs, please visit

Nemours is a great resource for parents and children who wish to learn more about COVID-19 and how to stay safe. The content is fully vetted by Nemours providers and is updated regularly, as we learn more about the virus.