At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.

Patient Satisfaction

In the Words of Our Families

We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care. Here are some of the personal testimonials we’ve received from parents like you:

"I have been coming here for 18 years. I feel that they know me and know when I call that this is something wrong, and they call or do whatever I need or they need me to do!"

"Our Nemours urologist was wonderful. From day 1, she took care of our daughter as if she was her own. She did a terrific job taking care of us. Working with our schedule she stayed until 6 p.m. one time because of hospital slow-downs. You don't know how good of a doctor you have in her and her team."

"I was very impressed with how the staff made us feel like we were the only patients they were taking care of that day. In other words, we have their full attention, and they took time to make my daughter feel at ease and calm her fears about her kidney stone."

"They respected that my daughter wanted a female examiner to do the exam as she was hesitant to have a male perform it."

"We would drive two and a half hours to come up there rather than [go to our local hospital]. You guys are amazing. Thank you for helping our little one."

"She had a good sense of humor about a 'touchy subject' yet serious when she had to be, answered my son’s questions in a way he'd understand and established a rapport with him before examining him. Loved her!"

"Provided a strong emphasis on improving my daughter's care for her hydration and elimination made a lasting positive impression. She is drinking water frequently now."

"The delicate nature of our son's visit puts him in an uncomfortable state, but our doctor did a fantastic job being discrete and sensitive about his anxiousness, which put him at ease."