Nemours Children's Services at Collaborating Hospitals

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Bringing Expert Pediatric Care to More Communities

Nemours is one of the largest integrated children’s health systems in the United States. Two freestanding pediatric hospitals, specialty clinics and a network of more than 70 primary and specialty practices provide a comprehensive model of health, designed to help each child achieve their full potential.

We care for half a million children annually within our walls and have more than 9,300 associates who work to advance health education, clinical research, new treatments and more — impacting millions of other children who will never even enter our doors.

Nemours pediatric hospitalists, neonatologists and critical care physicians also bring their expertise to staff the pediatric units of our collaborating hospitals. This includes the NICU, newborn nursery, inpatient care and more. And, if needed, patients may be transferred for more complex or critical services.

Nemours Services at Your Local Hospital

Nemours providers care for children in many settings, including collaborating hospitals. If your child is seen at a hospital that collaborates with Nemours in Pennsylvania, New Jersey, Delaware or Florida, they may be cared for by a Nemours provider.

Understanding Billing

After your child’s care, Nemours will bill your insurance if you have coverage. We may contact you to check your current insurance information. Depending on your coverage and how much your insurance pays, you may also receive a bill directly from Nemours.

Did you get a bill? Bills for care provided at collaborating hospitals are mailed from Nemours Children’s Health, P.O. Box 530253, Atlanta, GA.

 

Why Choose Nemours for Your Child’s Transfer

Patient families and referring physicians want excellent care from teams of experts who truly care. Our pediatric specialists provide physician consults, advanced diagnostics and multidisciplinary treatments for the full range of pediatric conditions — from the most routine to the most rare and complex. We also offer a wide range of support services for the entire family. We work with you and keep you informed every step of the way.

Learn More About Transfers in Florida

Learn More About Transfers in Delaware Valley/Philadelphia

New Baby? Add Them to Your Health Insurance

  • Contact your insurance as soon as possible. Call within the first 2 weeks of birth. Your insurance company will not automatically enroll your newborn on your plan to pay for care.
  • You don’t need to wait for your baby’s social security card or official birth certificate to add your newborn to your insurance or Medicaid.
  • Confirm the spelling of your child’s legal name on all documents — very important.
  • Ask about exclusions. State guidelines vary on coverage for a newborn’s first 30 days so confirm with your insurance what is needed for your newborn. Note: a grandparent’s insurance may not cover a grandchild (if the baby’s mother is on her parent’s insurance) so you may need other options.
  • Insurance through your workplace? Contact both your employer’s Human Resource department and insurance company(s) to get benefits for your newborn.

How to Enroll Your Child in Medicaid

Medicaid offers medical coverage for eligible children and families. Each state sets its own eligibility requirements and benefits.

Contact your state’s services office for more information:

Updates to Medicaid and CHIP

States often review whether families still qualify for health insurance through Medicaid or the Children’s Health Insurance Program (CHIP). If your child is covered by Medicaid or CHIP, update your personal information by calling your state’s Medicaid office, visiting online, or filling out a renewal form that is mailed to you.

No Surprises Act

"Surprise billing" is an unexpected balance bill. This can happen when you can’t control who is involved in your care or your child’s care — such as when you or your child have an emergency, or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

Small girl in a hospital gown and bed talks to healthcare provider who stands at her bedside dressed in scrubs and cap

It's Your Information

Learn more about our Notice of Privacy Practices.

Close-up of smiling mom and smiling preschooler looking at laptop

Nemours KidsHealth

Nemours KidsHealth® is the most-visited site for dependable information on children’s health, behavior and development from before birth through the teen years.

Critical Care Transport to Nemours Children's Hospital, Florida

At Nemours Children's Hospital, Florida treating kids is all we do. Our teams take a coordinated approach to help families care for children with all types of needs and conditions — from simple to the most complex.

Our experts are among the best in the nation and are dedicated exclusively to caring for children. The entire staff — including doctors, nurses, respiratory therapists, technicians and more — and all of our services are focused solely on providing around-the-clock, comprehensive pediatric and neonatal care in a technologically advanced, family-centered environment. 

Here’s some information that tells you what to expect during your child’s transfer, and how to prepare (what to bring, where to go, etc.) to help the transition go more smoothly.

Acclaimed Care for Kids

Taking care of kids isn’t part of what we do. It’s all we do. We’re recognized as one of the nation’s safest pediatric hospitals — with teams that include some of the best doctors, nurses and support specialists around.

What to Expect

We offer comprehensive neonatal and pediatric critical care transport by ground ambulance, helicopter or fixed-wing aircraft. Our fleet of Nemours-owned ambulances provides door-to-door service for patients who come to Nemours Children’s Hospital, Florida from referring hospitals and other facilities throughout Florida.

What Happens After Arrival at Our Hospital

Depending on the patient’s specific plan of care, the child may be admitted to the Emergency Department of Nemours Children’s Hospital, Florida. Or, the patient may be transported directly to the most appropriate inpatient care unit (such as surgery, neurology, oncology, cardiology and rehabilitation).

What to Bring

Please bring your government-issued photo ID, child’s Social Security number, insurance information and any necessary legal papers (custody/divorce decrees, adoption papers, etc.) to verify who can sign for your child’s medical treatment, if applicable.

Parking

Complimentary self-parking is available in our parking garage and surface lots. Contact our security team prior to arrival if you have any questions about parking, visitation or anything nonclinical we can assist with by dialing: (407) 567-4000

Orlando is Home to Nemours Children’s Hospital, Florida

Celebrating more than a decade of service after opening its doors in 2012, Nemours Children’s Hospital, Florida continues to improve access and quality of care for children throughout the state. Designed by and for families, our hospital creates an environment that promotes children’s physical, emotional and spiritual healing.

At Nemours Children’s Hospital, Florida we provide patients and families with:

  • Emergency Room — equipped to handle all kinds of pediatric emergencies — dedicated to caring for children from newborn through age 17
  • Innovative pediatric health care with specialized medical and surgical services
  • Electronic health record technology that’s ranked among the best in the country
  • “Hospital in a garden” design with expansive therapeutic areas as well as green spaces for patient and family comfort and solace

Quality at Nemours Children’s Hospital, Florida

Excellence commands excellence. Our care is ranked among the best in the nation, year after year, for the highest in quality and safety by U.S. News & World Report. We work together to provide compassionate care and improve outcomes.

Important Transport Information for Families

One parent or guardian is encouraged, but not required, to ride along in the front with the child during ground transport. Due to FAA restrictions, family members may not accompany patients on helicopter transports.

Note: Transportation for the family home or back to the facility is not available. 

Supportive Services for Florida Families and the Communities We Serve

We offer many resources and support services at our hospital in Lake Nona and other locations throughout Northeast and Central Florida.

  • Amenities for families
  • Ways to cope with terminal or complex illnesses
  • Foreign language and American Sign Language interpreters
  • Advisory councils for parents of children with chronic illness
  • Nondenominational spiritual care and support
  • Visits from child-friendly pets
  • Social work
  • On-site Ronald McDonald House 
  • Patient relations
Close-up of smiling mom and smiling preschooler looking at laptop

Nemours KidsHealth

Nemours KidsHealth® is the most-visited site for dependable information on children’s health, behavior and development from before birth through the teen years.

Critical Care Transport to Nemours Children's Hospital, Delaware

At Nemours Children's Hospital, Delaware treating kids is all we do. Our teams take a coordinated approach to help families care for children with all types of needs and conditions — from simple to the most complex. 

Our experts are among the best in the nation and are dedicated exclusively to caring for children. The entire staff — including doctors, nurses, respiratory therapists, technicians and more — and all of our services are focused solely on providing around-the-clock, comprehensive pediatric and neonatal care in a technologically advanced, family-centered environment.

Here’s some information that tells you what to expect during your child’s transfer, and how to prepare (what to bring, where to go, etc.) to help the transition go more smoothly. 

Advanced Care Facilities

We have state-of-the-art equipment and facilities. From our operating rooms and labs, to our private rooms and amenities, you get quality care at a hospital just for kids. Take a virtual tour of Nemours Children’s Hospital, Delaware.

What to Expect

We offer comprehensive neonatal and pediatric critical care transport by ground ambulance, helicopter or fixed-wing aircraft. Our fleet of Nemours-owned ambulances provides door-to-door service for patients who come to Nemours Children’s Hospital, Delaware from referring hospitals and other facilities throughout Delaware Valley.

What Happens After Arrival at Our Hospital

Depending on the patient’s specific plan of care, the child may be admitted to the Emergency Department of Nemours Children’s Hospital, Delaware. Or, the patient may be transported directly to the most appropriate inpatient care unit (such as surgery, neurology, oncology, cardiology and rehabilitation).

What to Bring

Please bring your government-issued photo ID, child’s Social Security number, insurance information and any necessary legal papers (custody/divorce decrees, adoption papers, etc.) to verify who can sign for your child’s medical treatment, if applicable.

Parking

Complimentary self-parking is available in our parking garage and surface lots.

Quality at Nemours Children’s Hospital, Delaware

Excellence commands excellence. Our care is ranked among the best in the nation, year after year, for the highest in quality and safety by U.S. News & World Report. We work together to provide compassionate care and improve outcomes.

Supportive Services for Delaware Valley Families and Our Communities

We offer many resources and support services at our hospital in Wilmington, Delaware. From helping to arrange temporary housing at nearby Ronald McDonald House to helping your child through our School Program while receiving treatment, our Support Services are always here for your child and your family. They include: 

  • Animal-assisted activities
  • Ways to cope with terminal or complex illnesses
  • Advisory councils for parents of children with chronic illness
  • Spanish and other language interpreters
  • Social work

Important Transport Information for Families

One parent or guardian is encouraged, but not required, to ride along in the front with the child during ground transport. Due to FAA restrictions, family members may not accompany patients on helicopter transports.

Note: Transportation for the family home or back to the facility is not available. 

At Nemours, we do more than attend to your child’s medical needs. We also support your child’s — and family’s — emotional, mental and spiritual wellness before, during and after your visit. Support services at Nemours include:

  • Child Life programs
  • Ronald McDonald Houses (for long hospital stays)
  • Animal-assisted activities
  • Foreign language and American Sign Language interpreters
  • Advisory councils for parents of children with chronic illness
  • Nondenominational spiritual care and support
Close-up of smiling mom and smiling preschooler looking at laptop

Nemours KidsHealth

Nemours KidsHealth® is the most-visited site for dependable information on children’s health, behavior and development from before birth through the teen years.

Improving Children’s Health for Good

Nemours is one of the largest integrated pediatric health systems in the country. Everything we do — our medical care, research, education, and prevention and advocacy efforts — is focused on kids.

Our goal is to help children, everywhere, grow into healthy adults. To do this, we think of health as more than just medicine. Good health involves education, food, housing, family stability, emotional well-being, equity, justice and more. That’s why we go outside of our walls to reach kids where they live, learn and play. We’re here, beyond medicine.

Supportive Services Are Here Every Step of the Way

At Nemours, we do more than attend to your child’s medical needs. We also support your child’s — and family’s — emotional, mental and spiritual wellness before, during and after your visit. Support services at Nemours include:

  • Child Life programs
  • Ronald McDonald Houses (for long hospital stays)
  • Animal-assisted activities
  • Foreign language and American Sign Language interpreters
  • Advisory councils for parents of children with chronic illness
  • Nondenominational spiritual care and support

How to Enroll Your Child in Medicaid

Medicaid offers medical coverage for eligible children and families. Each state sets its own eligibility requirements and benefits.

Contact your state’s services office for more information:

Updates to Medicaid and CHIP

States often review whether families still qualify for health insurance through Medicaid or the Children’s Health Insurance Program (CHIP). If your child is covered by Medicaid or CHIP, update your personal information by calling your state’s Medicaid office, visiting online, or filling out a renewal form that is mailed to you.

Uninsured?

Contact the Nemours Family Financial Advocates Program

If you can’t afford private health insurance, and you don’t qualify for state or federal government health care programs, you might be eligible for Nemours-funded financial support.

Contact our team to find if you qualify.

Monday–Friday, 8 a.m. to 4:30 p.m.

Close-up of smiling mom and smiling preschooler looking at laptop

Nemours KidsHealth

Nemours KidsHealth® is the most-visited site for dependable information on children’s health, behavior and development from before birth through the teen years.

Educational Resources From Nemours® KidsHealth®

Nemours is committed to transforming the health of children by going beyond medicine to improve the health of the world in which every child lives.

We aim to give families the tools and confidence to make the best health choices.

Here's what you'll find on KidsHealth.org:

  • Doctor-reviewed advice on hundreds of physical, emotional and behavioral topics — from before birth through the teen years.
  • Separate sections for parents, kids and teens, each created with your questions in mind.
  • Easy-to-follow articles, slideshows, videos and health tools designed to help families learn, grow and be their best.

Listen to the Podcast

Well Beyond Medicine is an industry leading podcast from the people, programs and partnerships addressing whole child health. Having just celebrated its one-year podiversary on June 4, 2024, Well Beyond Medicine was then named among the Best B2B podcasts by AdWeek.

Breaking Nemours News and More

Visit our newsroom, check out our blog and find out what it means what it means to go well beyond medicine — and what it means for your family when you choose Nemours.

A Guide for First Time Parents

You've gone through pregnancy, labor and delivery, and now you're ready to go home and begin life with your baby. Once home, though, you might feel like you have no idea what you're doing.

These tips can help even the most nervous first-time parents feel confident about caring for a newborn in no time.

Feeding Your Baby

Choosing whether to breastfeed or formula feed their baby is one of the biggest decisions expectant and new parents will make.

Health experts believe breast milk is the best nutritional choice for infants. But breastfeeding may not be possible for all women. For many, the decision to breastfeed or formula feed is based on their comfort level, lifestyle and specific medical situations.

Newborn Safety

Sudden infant death syndrome (SIDS) is the sudden and unexplained death of a baby younger than 1 year old. Most SIDS deaths are associated with sleep, which is why it's sometimes still called "crib death."

I love my new baby, so why am I sad?

In the first few weeks of caring for a newborn, most new moms feel anxious, sad, frustrated, tired and overwhelmed. Sometimes known as the "baby blues," these feelings get better within a few weeks. But for some women, they are very strong or don't get better. Postpartum depression is when these feelings don't go away after about 2 weeks or make it hard for a woman to take care of her baby.

Mom holds baby over her shoulder.

For Providers: Refer a Patient

Nemours offers neonatal and pediatric critical care patient transport 24 hours a day, 7 days a week to our hospitals by referral from licensed health care facilities. If you need to arrange a transfer for your patient, one call can help you secure acceptance, specialty consults, team activation and more.

DE/NJ/PA/MD: (800) 962-0023

Central Florida: (855) KID-ADMIT (543-2364)