At Nemours, we promise to do whatever it takes to treat children as we would our own. When your child comes to Nemours, we know you’re placing your trust in us. This trust and our dedication to improving the health of your child is what inspires us to provide exceptional care and the most satisfying experience possible.

In the Words of Our Families

We believe that your thoughts and feedback about your family's experience with Nemours are integral to helping us continue to improve our care. Here are some of the personal testimonials we’ve received from parents like you:

"We are in a unique situation in that Nemours Children's Hospital and Nemours/Alfred I. duPont Hospital for Children work together to collaborate on the treatment, care and follow-up of our son. Chief orthopedists Dr. William Mackenzie (Delaware) and Dr. Stephen Frick (Orlando) collaborate to manage his scoliosis and orthopedic needs. Today, he is making great strides - walking mostly without a walker many days and even riding a tricycle! All of these accomplishments would not be possible without the support, skill and expertise of his Nemours physicians. We extend our deepest appreciation to both of his lead physicians for their care and concern."

"The physician's humor and initial presentation set us all at ease and his information was presented to us in a way we all could understand. He seemed to show genuine concern and explained routes to take for healing our daughter’s health problems. He (and all the helpers) established rapport easily and quickly."

"As a mom, I felt reassured about the care my daughter received. This was because our questions were acknowledged and answered, the diagnosis and treatment wonderfully explained, we were given options, and the physician and her staff took time with us. We never felt they were rushing, but that our problem was important. I feel included when things are explained well."

"The doctor, after sending us to [Nemours/Alfred I. duPont Hospital for Children] (because my daughter needs surgery) then told us we could make another appointment with her if we had more questions about the surgery if we did not understand anything the surgeon told us. I felt this to be very kind and caring especially toward my daughter, who was very upset at the time of the appointment."

"In our opinion, our Nemours orthopedist is one of the most kind and compassionate doctors we've ever come across. He's seen our son many times and recently operated on his spine, and we just think he's a wonderful doctor."

"Leaving [duPont Hospital], my son (with his broken leg freshly casted) turned to me and said, 'I love this place!' A kid with a broken leg saying such a thing speaks volumes about the level of quality health care provided."

"Our Nemours orthopedist is wonderful. He listens and has a good bedside manner. After seeing three different orthopedists, he was the only one who recommended daily stretches, and therapeutic horseback riding to help withour son. We travel up because our doctor really wants to help with our son."

"We are military and come to Nemours from overseas. Very pleased with the quality of care..."