Nemours Children's Health, Jacksonville

Contact Us
Nemours Children's Health, Jacksonville
Nemours Children's Health, Jacksonville 807 Children's Way Jacksonville, FL 32207 Get Directions
Important Numbers
Poison Control: (800) 222-1222
Emergencies: 911
7 am - 6 pm
7 am - 6 pm
7 am - 6 pm
7 am - 6 pm
7 am - 6 pm

We’re located in downtown Jacksonville, on the south bank of the St. John’s River.

Appointment scheduling hours are 8 a.m. to 5 p.m.

We’re open and have safe practices in place to care for your child.
See how we're making sure our locations are safe. Get Details

Interpreter Services available for most languages and for hearing impaired with advance notice.

About Your Visit

Referrals: We may be able to see your child without a referral based on your health insurance plan. Please ask when you call for your appointment.

Legal Guardian: A child must be accompanied by a legal guardian or someone authorized by the legal guardian.

Arrival Time: Please arrive 15 minutes before your appointment so we have plenty of time to register your child in our system.

Rights & Responsibilities of Parents and Children

Florida Patient Bill of Rights Summary English | Spanish

Florida Patient Bill of Rights Full Law English | Spanish

We Make Care Easy With the Nemours App

We created the Nemours app to help you easily manage your child’s main condition or concern, as well manage other aspects of your child’s health care. The app is interactive, so it quickly assesses how your child is doing, and tells you what steps you should take. It also lets you communicate with your care team, track appointments and symptoms, access your child’s medical records, and launch video doctor visits on demand.

Looking over woman's shoulder while she holds her mobile phone, reading the screen while sitting down

Scheduled Specialist Online Visits

Nemours now offers scheduled pediatric specialist appointments through live video visit. Ask your doctor if this is an option for your family.

In Jacksonville, Nemours works with Wolfson Children’s Hospital, University of Florida College of Medicine-Jacksonville, UF Health/Shands Hospital and Mayo Clinic Florida to provide life-changing care for kids, newborns to age 18, with common and complex conditions.

Our medical, academic and research collaborations mean world-renowned treatments are available right here in Northeast Florida. In addition to board-certified pediatric specialists selected as some of the Best Doctors in America® year after year, families choose us for:

  • Pediatric programs recognized among the best in the country (Neurology and Neurosurgery, and Cancer, U.S. News & World Report)
  • One of only two pediatric cancer programs in the country recognized for outstanding achievement by the American College of Surgeons
  • Among a select blood and bone marrow transplant programs accredited by the Foundation for Accreditation of Cellular Therapies (FACT)
  • Nationally-accredited Cystic Fibrosis Care Center
  • Certified Center of Excellence by the American Diabetes Association (ADA)
  • Leading-edge procedures, including cochlear implants and urologic robotic surgery in the tiniest newborns

For your convenience, we offer:

  • Outpatient pharmacy
  • Kid-friendly waiting areas
  • Family resource library
  • Medical play and expressive arts program
  • Ronald McDonald House of Jacksonville

Research & Clinical Trials

Nemours is at the forefront of pediatric medical research and care. Our physician researchers, clinicians and scientists bring insights and discoveries to patients. We share our findings so we can help kids everywhere, even those we’ll never meet.

Male research doctor pointing at a computer monitor, with doctors beside him

How We're Transforming Children's Health

We’re redefining children’s health by looking beyond what we can do today, developing new technologies and better treatments, and improving children’s health where it starts — at home, in the community and at school.

Close-up of man and school-age girl relaxing and laughing with a tablet

Billing Information

Get help with your child's health care expenses. Financial Assistance

Use online bill pay or send by mail. Pay Your Bill

Insurance Plans 

Nemours Children's Health accepts many types of insurance plans.